Rated 4.95 / 5 from 21 reviews
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Service you can trust. Satisfaction you can count on
Appliance 911 in home repair We service most makes and models of all major household appliances in the entire KC metro area. With over 20 years of experience we look forward to the opportunity to earn your business for a lifetime.
Business details
  • Employees: 7
  • Licensed
  • Insured
Highlights and features
  • Honesty
  • Integrity
  • Value
  • Community involvement
  • Locally family owned and operated
Associations and certifications
  • Appliance video.com
Videos
Appliance 911
Appliance 911
In Home Appliance Repair Serving Johnson County and the Entire KC Metro Area We provide in home appliance repair service by factory certified technicians Same-Day service is available Full 90 day parts and labor warranty Fully stocked company vans ensure a 95% completion on the first trip to your home 100% satisfaction guarantee
Reviews (21)
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Dudley Deen
Sep 05, 2019
Repaired both washer and dryer in 25 minutes ! Cost $360.00. Never saw a breakdown of parts and labor.
Laura Hasch DeLargy
Aug 06, 2019
Billy was awesome on my washing machine service call today. He explained all of my options very well and in the end it was the right call to not replace the washing machine. He was very honest and upfront and didn’t even charge me for this service call! Highly recommend this company!Laura Hasch DeLargy препоръчва Appliance 911
6 август в 22:13 ч. ·
Billy was awesome on my washing machine service call today.

He explained all of my options very well and in the end it was the right call to not replace the washing machine. He was very honest and upfront and didn’t even charge me for this service call! Highly recommend this company!
Emily Quinn Monrad
Jul 20, 2019
Mat was AWESOME. He identified the problem within 20 minutes and explained to me in depth what it was, what caused it, and the different steps moving forward. It was my fridge that was broken, but they also do any kind of home appliance, even down to hot water heaters and garbage disposals! Any service call is only $20 and if you repair with them, they take the service fee off your repair as a credit. 100% will be calling Appliance 911 every time.
Karen Bergin
Jun 27, 2019
My refrigerator went out at the worst time. I was hosting a wedding and had the bride and 5 guests staying at my house. They made me a priority and saved the day and took away the stress ! So I would highly recommend them.
Logan Demart
Apr 29, 2019
Absolutely the best experience Ive had with a service company between Carol in the office making it easy to Matt and Lex coming out on a Saturday with the part I need and talked to me about how to extend the life of the machine. I couldn't be happier will tell everyone I know!! Thanks again
Katie Hearn
Apr 04, 2019
Thank you Appliance 911 for fixing our dryer quickly and for a reasonable price. Highly recommend!
Blair Flack
Jan 23, 2019
This company rocks! We needed our washing machine repaired and they were super fast and accommodating. Casey and Alexis were beyond professional and so knowledgeable. Very friendly as well. I would recommend them to anyone! Thank you so much!
Morgan Moore
Nov 16, 2018
My husband and I moved into our first home and decided to upgrade our fridge the first week we moved in. I bought a high end fridge for cheap online and when I got it home it wouldn't get cold. I called Appliance 911 and I am SO glad I did! They were up front with me from start to finish on pricing and what would need to be done. Justin, one of the owners, told me that the replacement part was going to cost more than what I paid for the fridge.

We decided to fix it and I'm glad we did! The part took awhile to come in due to inclement weather, but as soon as it came in, Justin came out that day to make the repair. Justin is fair with his pricing and will tell you his professional opinion. They have earned a customer for life!
Lesa K.
Oct 25, 2018
Our ice maker went out in our Samsung French door and we had not idea who to call. I had two companies return my call and we chose Appliance911 to come out. They were quick to respond, on time and very courteous. They actually called and were prepared to come out early but it didn't work for us so they arranged their schedule to meet our needs. As it turned out, the repair was not going to be worth the money for our fridge. We were completely impressed with their knowledge of the appliance and professionalism. I am going to keep their number and use them in the future.
Jennifer Pontier
Oct 23, 2018
We were happy that they scheduled our appointment quickly to look at our dishwasher. Jeron was so helpful and had our dishwasher running great in a matter of minutes.
Doug C.
Oct 19, 2018
Overall great experience the tech Jaron was prompt and professional they came after hours to fix my fridge and had the part on the truck. I will use again and recommend to everyone thanks again
Beatriz L.
Oct 01, 2018
Ryan was very professional. The service was also done in a timely manner. Very pleased with this company!
Caroline King
Sep 27, 2018
Fast service, quickly assessed the problem. Justin knew what it was right away, had the part with him and fixed the broken ice maker in less than 30 minutes. Will absolutely recommend!
Tara Hampton
Sep 22, 2018
Great affordable service! Quick to come out quick to diagnose and quick to resolve!! Awesome all around! Highly recommend them!!
Judith J.
Sep 18, 2018
I couldn't be more impressed with Appliance 911. They work hard to please you as a customer and are such a great value for great service ! I highly recommend this company
Chad Leslie
Sep 15, 2018
My wife Vickie & I discovered our refrigerator & freezer were not working on a Friday evening after business hours. I reached Appliance 911 after 8PM & had an appointment scheduled for 2PM the following day. We were very happy with the service we received from Justin. He arrived 15 minutes early, diagnosed & repaired the issue within 30 minutes.
Mary B.
Sep 08, 2018
i really appreciated the communication thru the day. Letting me know that they had not forgotten me. I totally lost both freezer and refrigerator overnight. They were able to get to me in the same day. The associate was upfront as to the cost and choices I had to make. It was great. I would definitely contact them again.
Alan Charles
Aug 24, 2018
I have never used an appliance service before. Our daughters got us a very nice refrig. -- only problem ice and water on the door would not work. We had a few attempts from friends to solve our problem -- nothing worked.
Called Appliance 911 and they were very good at fitting me in. Justin came and quickly analyzed our problem. He was extremely thorough.

Thought it was a special part in the Samsung door that controlled the entire operation. It had to be ordered and would be slightly expensive. Just before ordering, Justin wanted to check one other thing -- which turned out to be the culprit!!! Fridge was fixed -- making ice and dispensing water like a champ. Their business card is now on my Fridge for easy reference.
Debra Menting
Jul 15, 2018
Terrific service, came out immediately and fixed my dryer within an hour!
Hannah Clem
Jul 14, 2018
Justin fixed my refrigerator in under an hour, also ordered the part for my dryer. He was super nice and knowledgeable! I will be calling Appliance 911 for my appliance needs. I highly recommend them!
Timothy Lee Sidney
Jul 01, 2018
This company is very punctual and knows how to fix anything! My dryer n washer both stopped working and I called appliance 911..and right away these guys took care of my needs!