Service you can trust. Satisfaction you can count on

We service most makes and models of all major household appliances in the entire KC metro area. With over 20 years of experience we look forward to the opportunity to earn your business for a lifetime.

Why choose us?

  • Honesty
  • Integrity
  • Value
  • Community involvement
  • Locally family owned and operated

Affiliations and memberships

  • Appliance video.com

Offices (1)

  City Olathe, KS
  Neighborhood South Hampton
  Zip code 66062
  Address 16310 South Sunset Street
  Phone (913) 406-0749
  Today Open 24hrs    
April Weber
Owner and CEO
Logan Demart

Logan Demart

Overland Park, KS
Apr 29, 2019
Absolutely the best experience Ive had with a service company between Carol in the office making it easy to Matt and Lex coming out on a Saturday with the part I need and talked to me about how to extend the life of the machine. I couldn't be happier will tell everyone I know!! Thanks again Full review ›
Katie Hearn

Katie Hearn

Apr 04, 2019
Thank you Appliance 911 for fixing our dryer quickly and for a reasonable price. Highly recommend! Full review ›
Blair Flack

Blair Flack

Jan 23, 2019
This company rocks! We needed our washing machine repaired and they were super fast and accommodating. Casey and Alexis were beyond professional and so knowledgeable. Very friendly as well. I would recommend them to anyone!
Thank you so much! Full review ›
Morgan Moore

Morgan Moore

Nov 16, 2018
My husband and I moved into our first home and decided to upgrade our fridge the first week we moved in. I bought a high end fridge for cheap online and when I got it home it wouldn't get cold. I called Appliance 911 and I am SO glad I did! They were up front with me from start to finish on pricing and what would need to be done. Justin, one of the... Full review ›
Lesa K.

Lesa K.

Oct 25, 2018
Our ice maker went out in our Samsung French door and we had not idea who to call. I had two companies return my call and we chose Appliance911 to come out. They were quick to respond, on time and very courteous. They actually called and were prepared to come out early but it didn't work for us so they arranged their schedule to meet our needs. As it... Full review ›
Jennifer Pontier

Jennifer Pontier

Oct 23, 2018
We were happy that they scheduled our appointment quickly to look at our dishwasher. Jeron was so helpful and had our dishwasher running great in a matter of minutes. Full review ›
Doug C.

Doug C.

Oct 19, 2018
Overall great experience the tech Jaron was prompt and professional they came after hours to fix my fridge and had the part on the truck. I will use again and recommend to everyone thanks again Full review ›
Beatriz L.

Beatriz L.

Oct 01, 2018
Ryan was very professional. The service was also done in a timely manner. Very pleased with this company! Full review ›
Caroline King

Caroline King

Sep 27, 2018
Fast service, quickly assessed the problem. Justin knew what it was right away, had the part with him and fixed the broken ice maker in less than 30 minutes. Will absolutely recommend! Full review ›
Tara Hampton

Tara Hampton

Sep 22, 2018
Great affordable service! Quick to come out quick to diagnose and quick to resolve!! Awesome all around! Highly recommend them!! Full review ›
Judith J.

Judith J.

Sep 18, 2018
I couldn't be more impressed with Appliance 911. They work hard to please you as a customer and are such a great value for great service ! I highly recommend this company Full review ›
Chad Leslie

Chad Leslie

Sep 15, 2018
My wife Vickie & I discovered our refrigerator & freezer were not working on a Friday evening after business hours. I reached Appliance 911 after 8PM & had an appointment scheduled for 2PM the following day.

We were very happy with the service we received from Justin. He arrived 15 minutes early, diagnosed & repaired the issue within 30... Full review ›
Mary B.

Mary B.

Sep 08, 2018
i really appreciated the communication thru the day. Letting me know that they had not forgotten me. I totally lost both freezer and refrigerator overnight. They were able to get to me in the same day. The associate was upfront as to the cost and choices I had to make. It was great. I would definitely contact them again. Full review ›
Alan Charles

Alan Charles

Aug 24, 2018
I have never used an appliance service before. Our daughters got us a very nice refrig. -- only problem ice and water on the door would not work. We had a few attempts from friends to solve our problem -- nothing worked.
Called Appliance 911 and they were very good at fitting me in. Justin came and quickly analyzed our problem. He was extremely... Full review ›
Debra Menting

Debra Menting

Jul 15, 2018
Terrific service, came out immediately and fixed my dryer within an hour! Full review ›
Hannah Clem

Hannah Clem

Jul 14, 2018
Justin fixed my refrigerator in under an hour, also ordered the part for my dryer. He was super nice and knowledgeable! I will be calling Appliance 911 for my appliance needs. I highly recommend them! Full review ›
Timothy Lee Sidney

Timothy Lee Sidney

Jul 01, 2018
This company is very punctual and knows how to fix anything! My dryer n washer both stopped working and I called appliance 911..and right away these guys took care of my needs! Full review ›

"Absolutely the best experience Ive had with a service company between Carol in the office making it easy to Matt and Lex coming out on a Saturday with the part I need and talked to me about how to extend

  Facebook  •  May 10

"Billy did an amazing job!" says Heather on Google, via @Birdeye_ https://t.co/IqLcXhWCsh

  Twitter  •  May 08

"Would highly recommend to anyone! They were able to accommodate us with next day service and fixed our washer on the same day! Kyle and Austin were professional and friendly." says Kelly on Google

  Facebook  •  May 08

"Billy was so great, he called ahead to let me know when he would arrive as well as to ask some questions about the appliance to know what he might need to do / have for parts. Once he diagnosed the problem

  Facebook  •  May 08

"Billy was extremely professional - he had to order a part and was able to come back the next day to install. Woul… https://t.co/ocvhD1vaZ5

  Twitter  •  May 07

My Refrigerator Is Making Smelly Ice Cubes. What's Wrong? https://www.consumerreports.org/refrigerators/smelly-ice-cubes-refrigerator/

  Facebook  •  May 07

Congratulate Mat Dwyer on his recent graduation through our in house training program to become a Certified Appliance Repair Technician. At Appliance 911 we believe investing in amazing people is our biggest

  Facebook  •  May 07

"Very professional in replacing leaking inlet valve. It would have taking me forever to replace what that did in less than an hour." says Steve on Google

  Facebook  •  May 03

HAPPY NATIONAL SKILLED TRADES DAY! The people in these occupations are the ones who allow everyone else to do what… https://t.co/kM18hJGN8M

  Twitter  •  May 02

The best appliance repair company giving 10% off! Keep us in mind when you have an appliance disaster!

  Facebook  •  Apr 29

Appliance 911

In Home Appliance Repair Serving Johnson County and the Entire KC Metro Area We provide in home appliance repair service by factory certified technicians Same-Day service is available Full 90 day parts and labor warranty Fully stocked company vans ensure a 95% completion on the first trip to your home 100% satisfaction guarantee