AMS Landscaping

They came out and did a great job landscaping. They were prompt, and the entire property looks great. I would highly recommend them to anybody looking for landscaping/yard maintenance.

I had called for a leak in my drip system. They were out within a week to assess. Received the quote and work done a week later. Drip system fixed, new decorative rock placed and 3 new plants. Nice to work with.

Let me be clear. The service was great! The communication on the other hand was not. I run an airbnb company and had no idea they were coming so early in the morning. The guest staying at my house woke up around 6:50 am to leaf blowers and lawn equipment. We scheduled to have the service done that date but they never got back to me about what time they were coming.

I called the company and they agreed to come later moving forward which is appreciated. It still doesn't fix the issue that my guest have from getting woke up early which could negatively affect my company ratings.

We were so impressed with AMS services. We received an accurate quote prior to scheduling services which was really helpful. Everyone was very professional and the crew did such a nice job! Services: Weed control, Yard work

Critical: Professionalism, Quality My wife sent an email to ask for an estimate to get services. She got an email back from Debbie Coffee (yes that was the name of the rep) from AMS that basically said "We can't help you. Try someone else." No reason was given as to why they couldn't come out. Terrible customer service and completely rude staff it seems.

They successfully repaired an irrigation leak in my front yard as part of an irrigation audit ($95). They told us that 2 bladders needed to be replaced for an additional charge :( We were planning on having them complete the initial yard cleanup for which we were quoted $250.00 (which we thought was exorbitant to begin with). When the team showed up, they told us it would be $700. We were never told that the initial quote could be adjusted. Not happy.

Kim is hands down the RUDEST person to deal with. I understand that Covid has hit hard but they have been completely unresponsive then when we did finally get ahold of them she was rude, kept speaking over me, hung up on me, announced herself a gate keeper of what I have no idea, maybe really bad service? I have never been rude to any of the crew but they messed up our irrigation system our trees are dying due to their incompetence.

And forget about getting proper service. Never return phone calls have never emailed except the very last time they were going to come out. There are SO many landscaping services to choose from in Phoenix take your money else where!

We called and they immediately got us a quote and on the schedule. We were time constricted and they got us in just in time! Landscapers just left, showed up on time, they did a great job cleaning up my disaster of a yard and we are looking forward to continue to work with them to make out property look it best. Thank you for being professional efficient and understanding.

Kim is definitely the RUDEST customer service person I have had to deal with in a long time. When I did finally get her on the phone she kept interrupting, speaking over me, and hung up to have the last word. We asked to adjust our irrigation and they pulled out things they should not have and our trees are suffering because of it. They crews are decent for the most part except them turning off all water and saying the trees wouldn't be effected, obviously they didn't know what they were doing.

But Kim is the icing on a cardboard cake. I cannot believe that she is in charge of customer service. Too many landscaping services in Phoenix to choose from, take your money elsewhere!

DO NOT USE THESE GUYS! Winter reseeding is so simple, yet they managed to make it a nightmare. The crew mistakenly set up my drip system to run 5 times a day for a week, along with the sprinkler system and now my drip system won't stop dripping water. I will likely lose some of my plants. When I realized the issue I reached out to them and they sent a crew to take a look and they confirmed that they mistakenly set up my Zone 1 (drip) along with the rest of my sprinklers and that now a Valve was not functioning correctly.

I followed up for weeks and was passed on from one person to the next. Finally heard from a manager who was so rude! They don't care about customer service and do nothing to make it right. I will make sure to let everyone know never to use AMS Landscaping.

UPDATE: Thanks for making it right, AMS! We appreciate your follow-through! We're sorry to say we were very unhappy with our experience. We asked for a one-time cleanup and communicated our specific needs with photos of our property. We got a generic clean-up quote, and when I asked about our specific requests, I got an "updated" quote. Thinking our needs had been communicated, we booked the clean-up.

Not only were our requests not met, but the general tasks on the quote from AMS were not met, either! Tree trimming? Weeds? Nope, didn't happen. Clean up debris? Nope, dead leaves and freshly cut branches all around the bushes they trimmed. We could see that they mowed and they trimmed our bushes a bit (which was not what we requested, we wanted them cut way back for the winter).

But that was it! On top of everything, our visit summary and invoice were completely blank with no tasks listed at all! This seems to be a good company for easy, ongoing, routine maintenance, but NOT for yard cleanups.

Absolutely the WORST service. They never complete the service (leave weeds, skip trees, etc), blow rocks and debris into our neighbors yard, have broken 2 sprinklers and a light, left massive holes in the yard after a sprinkler install have charged us extra for services we did not ask for/consent to and in one case told them not to perform. They are more than happy to try to sell me pre-emergent though. Do not trust them with credit card information - they will abuse it. Do not trust them with your yard, customer satisfaction means nothing to them.

I've used them for years. However, they are not good now. I called two weeks before last scheduled appointment. They sent a quote. But, scheduled two weeks later. (Ofcourse weeds are gonna grow while you wait). They came to a house, decided it was too much work by one hour. They decided not to do any work, and rescheduled for one week later while raising the price from 350 to 500.

I did not complain at this point as their initial quote is just an estimate. I noted some concern, that they should have atleast started the job, or considered that weeds grow when it rains. But, I was willing to let it slide. A week later, during rescheduled appearance. Kyle came to my house and said the gate was locked. (It was NOT LOCKED, though I was not 100% certain at the time) I was at work at a meeting, they couldn't wait 10 minutes to talk to me on they phone (even though they also had the whole front yard to do as well).

They forced a reschedule again. I am pissed at this point as I need my yard cleaned up before it gets worse. This was their second chance so I left the first version of the review at this point. Their office then said they would come back and fix it by the end of the day. I took off work to ensure gate was open (And it was the whole time). Then, after saying they would fix it, they recscinded their offer and that they weren't going to come and clean up my yard because of the negative review I had written (I had already given them 2 chances, and I would have retracted it if they made it right), and because I made their employee feel uncomfortable. (I did not call him anything derogatory).

It was on the phone and it was one sentence paraphrased below with curse words not in shown. "Bugger off, this is bloody ridiculous" After they cancelled working on my yard twice due to their own incompetence. I then hung up, because in my opinion their worker was just trying to be lazy. I then sent an email to their management which obviously did not help as we are here.

I used this company once in April and refrained from leaving this review because the actual guys who came out were wonderful and very kind. However, after using another company and seeing the quality of work for a comparative rate, I have to say I'm very disappointed in my experience with AMS landscaping. While the guys who came out were great, the work was subpar. Leaves were haphazardly blown into corners and never collected, bushes were trimmed unevenly, patches of grass growing in the gravel and around plants were left, weeds were only trimmed and they claimed they sprayed them but the weeds immediately came back. In a pinch this company was alright, but I can't say I will use them again. For almost $400 the quality should have been better.

We have been using ASM for a few months, and now I have three dead bushes. They charged use more than the estimate for monthly service, did not check the irrigation (which I both requested and is supposed to be a normal part of the service). So what I am paying for? They stop in, use a leaf blower for a few minutes, then leave. The did not pull any weeds, they just sprayed.

A week after spraying, more weeds. When I talked to them about this, their response was that the weed would come back. unless I got a special weed treatment that would cost $200.00. So I'm paying for monthly weed control that doesn't remove or control weeds. I wanted to landscape my new property in Fall, but since my plants are dying (although the weeds are doing great) I can't imagine going forward with my plans with this company.

I recently bought a home from a Seller that used AMS Landscaping to repair a leaking irrigation line. I took photos of the leak before they repaired it (see attached). I closed on the home two weeks later. My landscaper came out and notified me that my irrigation box was leaking. I reached out to AMS Landscaping and notified them of the issue and they sent me an estimate for $720 to repair the irrigation line.

I was completely caught off guard and asked didn't you guys just repair the irrigation line and now you want to charge me $720 to repair it again? They said there was no leak when they completed the repairs. The house has been vacant since they repaired it and no one has used the sprinklers until my landscaper tried using it and noticed the leak. AMS said they do not warranty their work and it would be $720 to repair.

I told them I was very upset and not happy with their customer service. They couldn't have cared less and gave me two other companies I could use to get the irrigation line repaired. AMS landscaping has zero customer service so if you're looking to get some landscaping work done, ask yourself if the work isn't done to your satisfaction, are you ok with this company just blowing you off and not doing anything to make sure you're a satisfied customer? Save yourself the time, energy, and heartache and look elsewhere.

Very rude people. Used them for a while. They came over rang more door bell about 20 times while my 5 month old is sleeping asked me to let the dogs in which was fine but my husbands trailer was in the way which I didn't know I suggest if they could move it and the worker says to me ummm that not my job I'm a landscaper in which is completely understandable but don't give me and attitude when I'm paying you for a service. There are plenty of company's out there. I told them to leave and they were not even wearing masks.

I was told by a few different companies that it wasn't worth planting new grass in my front yard. They all told me to buy saud grass. But Eli told me if I really wanted to grow grass in the summer, he could do it. And sure enough, After 6 weeks I have green grass. AMS landscaping did an amazing job and I deftly recommend them to anybody. You get what you pay for and I'm glad I paid them to do a good job.

My husband and I were using these guys for years but they just lost us as customers. Scheduling and getting yard clean ups has never been a problem (but more on that later), however, scheduling pre-emergent has been challenging to say the least. There has not been a single time where we haven't had to follow up with them to get a date as to when we can expect pre-emergent to be applied since it isn't done the same day as clean up.

This most recent time was a whole different story. We contacted AMS on Nov 30th for yard clean up and pre-emergent. On December 3rd, they completed the clean-up but we still had no date for the pre-emergent. Over the next THREE WEEKS we sent countless emails requesting a date when we could expect the pre-emergent to be done and each time the response was our email being forwarded to Brian, the guy who handles pre-emergent.

During this time a second new account was created two times requesting a credit card to be provided despite us being customers for years. Finally three weeks later we received an email saying they "forgot" that Brian was on vacation. Oddly enough Brian called the very next day saying he would be coming out. this after we told them numerous times that we are done with them and anything on the books was to be cancelled. Stringing us along for three weeks was just too much.

As for the quality of their work. they have a guarantee with their pre-emergent. You'll likely be calling them back again as it has been hit or miss. Yard clean up is also hit or miss. Sometimes they'll be in your yard for 30-45 minutes or sometimes 2 hours like they were this last month (despite charging the same amount). And if you're lucky, they'll leave a pile in the corner of your yard for you to clean up once they're done and an entire side section of your yard untouched.

AMS has been servicing a rental property for us for over 3 months. They always send a courtesy email before arriving which is great to let our tenants know. They have amazing pricing and they are hard workers! The work is always very quality. I recommend AMS Landscaping to anyone, any day of the week!

I guess maybe they'd be good at what they do; I wouldn't know since they never got back to me with an estimate.in spite of me calling them to check up on it. Call wasn't returned. Oh well. Guess they don't need the work. Maybe call someone else.

Great customer service, quick quote and scheduling to get you hooked. To bad the landscapers bailed on the job without telling me. They pulled up and sat in their truck for 10 mins. then drove off. 30 mins later I received an email telling me they had a bigger job and could not get to mine. They had no reply to the "CONTRACT" that they rush upon you to get their business. I would go to 0 or lower stars but Yelp doesn't allow that. Avoid and find somebody else.

We originally had AMS come out for a major cleanup and to spray pre emergent. Since then, we have been on a monthly schedule for regular maintenance. I'd highly recommend the pre emergent to anyone. We've been very impressed with how few weeds come up now, especially after the heavy rains we got this spring. I also really like how well they communicate.

They always send a notification on when they are coming out. After the service they provide details on what sections of the yard were done, what chemicals were applied, etc. Whenever I have questions Melissa is always quick to respond and is very helpful. The quality of service has also been great in our experience. Our shrubs always look great and they leave the yard very clean when they are done.

Update: I was contacted by the office and they were eager to "make it right". I was given a couple of options to rectify the situation. I chose a refund. I do appreciate their willingness to fix things. Original post: I had high hopes about this business after reviewing the photos of yard clean ups. Unfortunately, I feel I wasted my money as I've done the same level of work myself using my own weedwacker and store bought weed killer.

The first time I used them was on March 17th. The quote process and scheduling is pretty easy and painless so no issues there. You also don't need to be present as long as they have access to the area to be work on. This is both good and bad.more on that later. The agreement was for yard clean up and pre-emergent for future weed control. None of the weeds were actually removed except for especially large stalks.

They simply treated them with weed killer. The issue is the yard still had weeds and patches of wild grass throughout but they are all just shriveled and dead. This is nearly as unsightly as before. There were many fallen leaves and twigs remaining because little care and attention were given to that. None of my trees were trimmed. The pre-emergent was never done.

They did not charge me for it however, due to the decent amount of rain this spring, I had to call them back for another round a little more than a month later The next time they were out was May 5th. Same deal. No actual weed or wild grass removal, no tree trimming and no pre-emergent. This time there was a small hole in a side window. I'm certain this is from the weedwacker kicking up rocks. That's the downside of not being present while the work is done.

You have no way to prove the damage wasn't there before or after they were on the property. Sadly, I can't recommend this company nor do I plan to use their service

Received a quote from them to blow my yard with minimal leaves on the ground from 2 trees, trim 5 small brushes, and 2 small palms trees. I have fake grass and pavers through all my back yard. I was quoted $195 for excessive cleaning and $95 for the cleaning so $290 for first time cleaning. That's crazy. I talked with another companies that quote $100 for the clean up.

When I asked the office why the quote was so high they just said because it was going to take them so many hours to clean up. The company I hired did it in 35mins and perfectly. Needless to say I have a small backyard!

High quality service. Ive been a customer since Feb. They try to do a good job communicating when they're coming out and what work they accomplished I'll keep all y'all updated from the scottsdale North community!

Although I was hesitant at first because the previous two reviews gave me pause, I decided to give AMS a chance because of the preponderance of good reviewers prior to these two. The majority of reviewers were correct: Eli is fast with correspondence, and, unlike his competition, requested pictures in the first message rather than going back and forth several times before asking for pictures.

I was provided an accurate estimate based on the pictures (and no hidden charges although I did ask for an on-the-spot estimate for additional work). The hand-off to Melissa for scheduling was seamless, and I don't have a problem with having my credit card on file: they are, after all, a business and deserve to have some assurance that they will be paid for their labor.

With next day scheduling, I was given a general estimated arrival time and assurances that I didn't need to be home. When I indicated that I wanted to be present for the first visit, Melissa listened: the team showed up promptly at noon (the estimated time). The work was completed thoroughly and professionally. If there is a problem with invoicing, I'll update this review to reflect that.

At this time, though, I'm over-the-moon happy with how quick and painless the process was.for me. The weeds and overgrown trees (now wrangled into shape) might not agree.

I have been looking for a reputable Landscaper in my area (Laveen) since I moved to AZ to maintain my residence and I came across AMS Landscaping so I thought I give them a try. I have to say thanks to Chris and his assistant for bringing my yard back to life you guys did an amazing job.

Thanks for adjusting my irrigation timer. Everything is working perfect now!

These guys are great! Very skilled at what they do. Highly recommended! 

Great company! We've hired them several times and every time they do a fantastic job! I totally recommend!