Rated 4.7 / 5 from 20 reviews
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Acosta Heating & Cooling We have the best technicians in the Charlotte area and our products are exceptional. Need a new AC unit? We install top-of-the line cooling systems for your home or business. We understand how frustrating and annoying a broken AC unit can be. You're sweating, you're uncomfortable, and you just want the problem fixed fast. Acosta Heating & Cooling is your solution! We have speedy fast repair services aimed at your time and aimed at your wallet. Don't get stuck with the poor service from other HVAC companies.
Services
Ductless
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A ductless mini split could be the solution to your home's unique heating and cooling situation. One of its main advantages is that a mini split doesn't require ductwork to operate, extending installation options beyond where ductwork is located and often minimizing costs, too.
Furnaces
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Whether your furnace is on its last leg or you need a more efficient model to combat rising heating costs, our team here at Acosta Heating and Cooling would like to assist you with your next furnace installation. We know that here in Charlotte, NC, we have some wonderfully warm weather, but when the temperatures take a dip, we want to help you stay nice and toasty inside.
Dehumidifiers
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Dehumidifiers draw out and eliminate moisture in your home's air when humidity levels are above the optimal range of 30 to 60 percent. Dehumidifiers such as the Humiditrol Whole-Home Dehumidification System can remove up to 150 Liters of water from your home's air per day.
Air Conditioners
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Having the right air conditioning system in your home can greatly improve your quality of life. When you're trying to pick one out, however, you'll have a lot of variables to take into account. Since this isn't something you do every day, the process can become a bit overwhelming.
Heat Pumps
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We live in a climate that is particularly ideal for using heat pumps as a part of your home's heating and cooling system. The science behind heat pumps is that they're merely an exchange of heat from one source to another. During the cold, winter season, they're exchanging warm air outside for cool air inside. The opposite is true in summer.
Reviews (20)
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Charisma O.
Jun 22, 2022
The entire team from Jeremy, Dale, Mel, Skyler and Rochelle - were absolutely amazing! The service, products and price are simply unbeatable. All of my questions were answered and they took the time to resolve any issues or challenges I had moving forward in the process. No need to look any further - this company far exceeds the competition on every level. And it was important to me - that the staff had diversity - both in office and on site. So glad I chose Acosta!
Jack O'Brien
May 25, 2022
Christian presented himself as very courteous, professional and showed concern regarding wearing of a mask to ensure my safety. He outlined what he was going to perform on my system, inquired where the units were located, then went about his tasks. He kept me informed and then reviewed his findings. Well done. Services: A/C filter replacement, Cleaning, A/C system maintenance
Sabrina Bowling
May 21, 2022
Service call was requested when our heating system stopped working. Acosta rep wanted to see the outside unit and came back in the house, evaluated the issues with the heating system in the attic and gave me three possible solutions as far as repair or replacement. I told him I was not making a decision immediately and needed time to consider the suggested solutions.

At that point he told me I HAD to sign a form stating that I was not going to select Acosta's quote/service. Certainly a good way to lose a potential customer. Later I was on my deck and saw that he placed Acosta stickers on my hvac unit and the electrical box on the house. Acosta did nothing as far as repairs and did not get my business and DID NOT have permission to advertise on my property.

I have no respect for a company that operates that way. I would not recommend Acosta. I had to select at least one star in order to leave my post. I would not give any stars otherwise.
Kassandra Flanders The Flanders
May 18, 2022
Great experiences both times we've used Acosta. They are professional and will give you the options they recommend, but never push a sale. Had a quote done last year for a new system and now have them for maintenance in our new home. Services: Cleaning, A/C system maintenance, Heating system maintenance
Jayne Maas
Apr 19, 2022
Acosta is great - I can always count on them to do high quality work and they clean up after as if they were not even there. Doug was friendly and knowledgeable and on time. We have been suing Acosta for over 10 years and happy with their service. Service: HVAC system maintenance
Hilda Chaudhry
Apr 06, 2022
Josh the sales rep came out and was very informative and professional. I decided on the Mitsubishi mini split for a upstairs loft which has never been able to adequately cool and heat due to having so many large windows and only 1 duct coming from a existing hvac. Dale the tech came the following morning along with his helpers to install it. They did a great job. Pleased with this new unit.
Pat Hunter
Feb 20, 2022
We installed two duckless mini splits about 13 years ago, and recently I started having problems with one of them. I decided to look into replacing the unit with a Mitsubishi, which led me to Acosta because they are a Diamond Dealer and I knew they would be experienced in mini splits and this brand in particular. The sales consultant, Matt, came out and reviewed my situation and patiently explained all of my options and gave his recommendations for a new mini split.

He was respectful, friendly and very experienced. Facing extremely cold weather in just two days, he set up the installation quickly so that I'd be warm the night of the cold snap. I was very pleased that things could move so quickly. Matt also explained that even though my other unit was working, it would provide better heat and perform more efficiently if cleaned, and he managed to do that on the same day.

He worked really hard to get it cleaned because no other company had even told me that this was an option, and it had never been cleaned before. Alexis and Carvel replaced the bad unit and were also respectful, friendly and knowledgeable. They were very careful in moving my tv and making sure it got put back in the right place with all of the connections correct. I could not be more pleased with the whole experience and am very glad I chose Acosta.
Mike Long
Jan 25, 2022
The technician was great did a fabulous job if rating based just off him I would rate 5 stars. But - it took over a month to get a appointment and supposedly I have "priority scheduling", they cancelled original appointment at last minute, luckily I had some time to reschedule and they sent him out unprepared. He had to wait for the filter to be brought to him.
Mike Weinberg
Jan 10, 2022
We have been using Acosta for years and have always been very pleased with their professionalism and ability to get the job done. Thank you, Chris, Brandon and Eric, for making our recent installation go so well. Service: Installation
Jessica Citro
Dec 23, 2021
Duke and John installed a new furnace and AC. Our comfort consultant Jeremy was also involved in the process. We have had Acosta for many years and value the openness and honesty. We maintain a service contract and have always been treated with respect and professionalism from all of the associates at Acosta. We also had our upstairs unit replaced back in the summer time and Acosta took the time to explain all of the options available from immediate repairs to a full replacement. They are very thorough, taking pictures and explaining everything they se. This is all for the benefit of the homeowner to keep systems running efficiently.
Anne
Feb 28, 2018
We have been using them for 24 years (in our former house and this one) and would not change because they always do a great job. In our former house we bought 2 Trane heating units and 2 Trane air conditioning units to replace the original ones. Whatever the problem or concern, Acosta was always very prompt. Today Darren was the service tech.
Joan K. Kalinoski
Oct 12, 2016
Acosta installed a new system for me 6 years ago and I am so happy with it, my home it comfortable and my heating/cooling works great and the best part is my electric bill has decreased by 30 percent.
Paige Couch Williams
Sep 27, 2016
Purchased a whole new system last year. Got several quotes but chose Acosta. I am very happy with the service I have received both in the installation and the maintenance. They maintain for 1 year with installation and then I signed up for an annual maintenance check.
Brenda Meggs Mock
Sep 20, 2016
I got Acosta's free second opinion for replacement of the evaporator coil and they came in $850 less than a well known competitor. I'll take it! Andy Breuer, the technician, was on time, pleasant, informative, and easy to work with.
Bob Atkinson
Jun 16, 2016
Lauren was extremely helpful in taking my call for service, was very professional and we able to schedule my appointment Micah just finished a service repair a few minutes ago, AC was not working. I called this morning, service was scheduled between 1-3, Micah was early, called and arrived early.
Lu Cuevas
Apr 24, 2016
Andy B. was on time. Very professional and work was efficiently done. He recommended me to buy some enhancements for my unit but he did not push me to buy like some other technicians from competitors that try to scare me in order for me to buy unnecessary extras!
Robert Gusty
Apr 12, 2016
My service tech, Andy B. was prompt, courteous and performed the checkup on my system quickly and thoroughly. Great first time experience with Acosta.
Jack OBrien
Mar 20, 2016
Purchased a new A/C system through Costco with work performed by Acosta H&C. Greg came out to quote the system and explain what the job entailed. Teddy & Mark came out on the appointed date, performed the install and cleaned up the site afterwards.
Dave Dunlap
Dec 09, 2015
Darren came out today to do the semi-annual check up on our system. He was very thorough as usual. He found an issue with the GPS (Global Plasma Solution, I had to look it up to remember exactly what it was or did), but Darren did explain that it was the air purifier part that we had added when the new furnace was installed.
Kathy Chapman
Dec 02, 2015
I was in need of a new HVAC system in early spring. I had 3 quotes on the work that needed to done. I chose Acosta Heating & Cooling. They came out and I was comfortable with the salesman who quoted the job, and the associates who did the actual work.