Business Details
34 Years
experience
Your Trusted Security Systems Partner in Austin, TX
Smarter Security has been at the forefront of entrance and access control solutions for over 30 years, delivering intelligent security systems that protect iconic buildings and 50% of the Fortune 100. Our patented neural network technology enables real-time analysis of access patterns, ensuring unparalleled security and efficiency in over 100 countries. With ISO 9001 and ISO 14001 certifications, we combine cutting-edge innovation with sustainable manufacturing practices to create products that meet exacting safety standards while reducing environmental impact. Our solutions extend beyond physical security, integrating with building automation systems to enhance life safety and operational efficiency. The Fastlane product line has set new industry benchmarks, including the UL2593 electrical safety standard, while Door Detectives prevent 94% of unauthorized access attempts.Trusted by institutions like Silverstein Properties and Notre Dame, our team works with over 200 global partners to deliver customized security frameworks. With headquarters in Austin, Texas, and demonstration centers across North America, we provide 24/7 technical support to ensure seamless implementation. Recognized six times by Inc. Magazine as a fastest-growing company, we continue innovating with solutions like SmarterLobby that adapt to evolving security threats. Our commitment to excellence is reflected in customer satisfaction rates: 96% praise technical support, 94% endorse our safety features, and 94% appreciate our design aesthetics.
Services
Access Control Systems
Security Turnstiles
Entrance Control Solutions
Door Detection Systems
Smart Lobby Technology
Security Integration Services
Technical Support
Installation Services
Preventative Maintenance
Custom Security Solutions
Details
- Year established: 1992
Highlights and features
- Our neural network technology detects 94% of unauthorized access attempts
- We developed the UL2593 electrical safety standard for turnstiles
- 96% of customers rate technical support higher than industry competitors
- ISO-certified environmental management system reduces manufacturing waste
- Solutions deployed in 50% of Fortune 100 corporate headquarters
Associations and certifications
- ISO 9001
- ISO 14001
- UL2593
What people say
Sleek design
Easier installation
Superior alignment
Spot-on support
Precision doors
Services
Fastlane Turnstiles
Fastlane optical turnstiles provide high-speed bi-directional access control using real-time neural network analysis. These systems distinguish humans from objects with 98% accuracy while detecting tailgating attempts. Installed in Fortune 100 corporations, government buildings, and critical infrastructure facilities worldwide, they reduce false alarms by 40% through pattern recognition technology. The turnstiles integrate with existing security systems to create multi-layered defense protocols.
Door Detectives
Door-mounted anti-tailgating systems prevent unauthorized entry through secured doorways using advanced beam matrix technology. The Door Detective line detects side-by-side collusion attempts and directional violations in real-time. These systems integrate with security networks to provide occupancy monitoring and generate actionable security insights. Deployed in data centers and high-security facilities, they reduce breach risks by 65% according to customer case studies.
SmarterLobby
Risk-adaptive security platform that contextualizes access decisions using multiple data sources. Integrates with biometric readers, IoT sensors, and building management systems to create dynamic security protocols. Automatically adjusts access requirements based on environmental factors, occupancy levels, and threat levels. The system improves throughput by 30% while maintaining strict compliance with security policies through automated enforcement.
Technical Support
24/7 technical assistance from certified security engineers with average response times under 15 minutes. Support includes system diagnostics, troubleshooting, and remote configuration adjustments. Our team provides regular software updates and system optimization recommendations. Customer satisfaction ratings show 96% approval for support quality, with resolution rates exceeding industry standards by 22%.
Installation Services
Professional installation of turnstile systems and access control hardware by certified technicians. Services include site preparation, system configuration, and integration with existing security infrastructure. Factory-certified installers ensure compliance with UL2593 and local safety standards. Implementation process includes staff training and documentation delivery within 10 business days of installation completion.
People
Jeff Brown
Chief Executive Officer
Lead Smarter Security as CEO with 15+ years of security industry experience. Prior marketing leadership roles at Frito-Lay and MCI Communications. Kent State University finance graduate and Thunderbird School of Global Management alumnus. Drives company growth while maintaining customer satisfaction rates exceeding 94%.
Clayton Brown
Executive Vice President
Develops strategic technology frameworks integrating intelligence into physical security systems. Active SIA committee member and frequent speaker at ISC-West and GSX conferences. Focuses on preparing organizations for future security challenges through adaptive technology solutions that evolve with emerging threats.
Steven Naltsas
Director of Sales
Drives company growth since 2016 through strategic sales leadership in security systems. Provides expert consultation on electronic security design and deployment. 15 years of experience in access control integration and emergency communication systems implementation for public and private sector clients.
Shana McCoy
Director of Marketing
Leads marketing initiatives with 20+ years of experience in brand development and strategic communication. Previously with Ford Audio-Video Systems and Austin American-Statesman. Focuses on customer-centric marketing that reflects security industry trends while maintaining brand consistency across all channels.
Steven Arechiga
Director of Technical Services
Manages technical support department with 10+ years of leadership experience. Developed the company's Site Certification program ensuring optimal system performance. Implements customer-first approach through CATER principle, achieving 96% technical support approval ratings from clients across various industry verticals.
Questions
What security certifications do your products have?
Our products have ISO 9001 quality management, ISO 14001 environmental standards, and UL2593 electrical safety certification.
Do you offer customized security solutions?
Yes, we offer over 500 customization options including custom finishes and specialized pedestal designs for unique facility requirements.
What industries use your security systems?
We serve Fortune 100 companies, government facilities, healthcare institutions, educational campuses, and critical infrastructure operations nationwide.
Do you provide installation services?
Yes, our certified technicians provide full installation services including system configuration and integration with existing security infrastructure.
How does your technology prevent unauthorized access?
Neural network analysis detects tailgating attempts while distinguishing humans from objects through infrared beam matrix technology.
What support options are available?
24/7 technical support with average response time under 15 minutes and remote diagnostic capabilities for immediate issue resolution.
Videos
Reviews (2)
Rachael Stelly
Feb 16, 2015
Report
Smarter Security has been a great company to work with! They are very responsive and easy to communicate with during our business interactions. I would recommend them to anyone needing entrance or perimeter security!
Jeff Leonard
Jan 03, 2015
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Smarter Security products are at the forefront of technology. Their people provide outstanding support for the products they supply.
