Business Details
Emergency
services
Your Trusted Partner for HVAC Solutions in Springfield, MO
At FTS Heating & Cooling, we approach every job with a commitment to excellence rooted in over two decades of hands-on experience. Our team of certified technicians completes more than 90% of service requests within one day, combining rapid response times with comprehensive expertise in heating, cooling, and energy-efficient systems. As a family-run business spanning three generations, we prioritize customer education and tailored solutions rather than product sales. Our annual 180-hour technician training programs ensure we deliver durable fixes that address root causes rather than temporary patches. The Comfort Shield Maintenance agreement provides automated system care reminders, while our financing options offer accessible solutions for unexpected HVAC needs.Our track record of resolving complex issues with geothermal systems, heat pumps, and ductless technologies demonstrates our technical proficiency across evolving HVAC innovations. Every completed job carries our satisfaction guarantee, reflecting our belief that true service success is measured by lasting customer comfort rather than transactional metrics. Through strategically located service centers in Springfield, Marshfield, and Lebanon, we maintain the local market knowledge necessary to address regional climate challenges effectively.
Services
Heating Repair
AC Installation
Ductless HVAC
Geothermal Systems
Maintenance Plans
Heat Pump Repair
Air Conditioning Maintenance
Emergency Service
System Replacement
Energy Efficiency Solutions
Highlights and features
- We provide same-day emergency HVAC service seven days a week
- Our technicians complete 180 hours of specialized training annually
- Three-generation family business with deep local market knowledge
- Over 90% of service requests completed within one business day
- Offer labor and financing programs for unexpected HVAC replacements
Associations and certifications
- BTC-0010772
What people say
Great installers
Quick and professional
Highly recommend
Prompt service
Knowledgeable technicians
Services
Heating Repair
Our heating repair specialists address all furnace types including natural gas and electric systems. Technicians diagnose and fix issues like uneven heating, system cycling problems, and abnormal noises. We prioritize safety checks and energy efficiency improvements during every service call while maintaining same-day repair capabilities for emergency situations.
Air Conditioning Installation
Specialized AC installation services cover complete system replacements and new builds. Our team provides expert guidance on SEER ratings, BTU calculations, and energy-efficient models. We handle permits, equipment delivery, and ensure proper refrigerant charging while maintaining manufacturer warranty compliance during every installation process.
Ductless HVAC
Custom ductless HVAC solutions for home additions and historic properties. Our NATE-certified technicians design zone-specific systems with multi-head configurations. We provide optimal placement recommendations and ensure seamless integration with existing heating systems while maintaining energy efficiency standards.
Geothermal Services
Specialized geothermal system maintenance and repairs including ground-source heat pumps. Our technicians handle loop system diagnostics, compressor maintenance, and efficiency optimization. We provide seasonal performance evaluations and address specific geothermal system error codes while maximizing renewable energy benefits for residential clients.
Maintenance Plans
Customizable HVAC maintenance agreements including seasonal tune-ups for heating and cooling systems. Our Comfort Shield program features automated service reminders, priority scheduling, and comprehensive system inspections. Regular maintenance improves energy efficiency, extends equipment lifespan, and helps identify potential issues before system failure occurs.
Questions
What HVAC services do you offer in Springfield?
We provide complete HVAC services including heating repair/installation, AC maintenance, ductless systems, geothermal solutions, and emergency repair services.
Do you offer emergency HVAC service?
Yes, we provide same-day emergency HVAC repair services seven days a week for critical heating and cooling system failures.
Are your technicians trained and certified?
All technicians complete 180 hours of annual training and hold current industry certifications for HVAC system repair and installation.
What areas do you service?
We serve Springfield, Marshfield, Lebanon, and surrounding communities in southwest Missouri with local service centers in each location.
Do you offer financing options?
Yes, we provide financing programs for HVAC system replacements on approved credit through our partner lenders.
Can you service older HVAC systems?
Our technicians work on all HVAC system types including newer energy-efficient models and older legacy systems requiring specialized repairs.
Reviews (5)
Terry Heffern
Jun 25, 2021
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Our AC system's compressor had a catastrophic failure in August during a heat wave on a Friday night. The Bertsch team was out Monday to give me a quote and was doing the install a couple of days later. They had originally planned on putting in a temp system in until they could do the full replacement. They were able to move some things to get us taken care of faster due to the heatwave at the time and we were back up and running within a week.
We opted to replace our full HVAC system due to the age and haven't regretted it. The system is quiet and is using much less propane than our old system. I would absolutely recommend them as they came in on time and under cost versus many of their competitors. They were also able to use the existing venting system, which meant no drywall work, which was also a very nice bonus.
We opted to replace our full HVAC system due to the age and haven't regretted it. The system is quiet and is using much less propane than our old system. I would absolutely recommend them as they came in on time and under cost versus many of their competitors. They were also able to use the existing venting system, which meant no drywall work, which was also a very nice bonus.
Michelle Miller
Jun 24, 2021
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I arrived at my Mom's home in Springfield early this morning (1-23-21) and found her heat not working on a cold, cloudy day. I called Bertsch's hoping for someone to be able to come check out the situation. Soon, I was contacted by a very polite young man who gave me an arrival time. He arrived promptly at that time and quickly found the problem. After the problem was repaired, he checked the filters while he waited for the house to warm to ensure everything was working properly. I cannot recommend this business enough. They were prompt, courteous, and efficient. Thank you!
Kristen Hamamoto
Apr 28, 2021
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I highly recommend Bertsch as they are top-notch in all categories. The customer service was excellent. I'm extremely pleased with my new HVAC system. Services:Installation, Heating system installation
Eric F.
Mar 31, 2021
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Totally awesome experience. The guys were professional and very accommodating. The job turned out looking great and in order. The equipment they sell is top notch. Services:Heating system installation, Install thermostat, Install AC
Garrett Evans
Feb 26, 2021
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They responded immediately when I said I had strange smells in my ventilation. They were professional in explaining what was wrong and the different costs associated with fixing my HVAC or replacing. I would recommend these guys to anyone. Services:Heating system installation, Install AC
