Business Details
Emergency
services
Professional Carpet & Air Duct Cleaning Services in Rochester
Carpet Doctor Rochester has been serving Rochester NY and surrounding areas for over 17 years with professional cleaning solutions. Our IICRC-certified technicians utilize state-of-the-art equipment operating at 230F for superior cleaning effectiveness, including hot water extraction systems that remove 96% of moisture. We offer 24/7 emergency response for water damage restoration and flood cleanup, employing HEPA filtration systems and patented drying techniques.Our comprehensive services extend to air duct cleaning, oriental rug restoration, tile & grout cleaning, and upholstery care for both residential and commercial clients. With a satisfaction guarantee on all work and a commitment to using safe, effective cleaning agents, we maintain the highest industry standards through continuous technician training and certification.
Services
Carpet Cleaning
Air Duct Cleaning
Water Damage Cleanup
Oriental Rug Cleaning
Tile & Grout Cleaning
Upholstery Cleaning
Flood Restoration
Power Washing
Dryer Vent Cleaning
Highlights and features
- We offer 24/7 emergency water damage response with certified technicians
- Our equipment operates at 230F for maximum cleaning effectiveness
- IICRC-certified professionals guarantee industry-standard service
- We provide complete drying in 4-6 hours using high-velocity air movers
- Satisfaction guarantee on all carpet, rug, and upholstery cleaning services
Associations and certifications
- IICRC
What people say
Quick to respond
Exceptional service quality
Terrific job results
Professional technicians
Effective cleaning solutions
Services
Carpet Cleaning
Our professional carpet cleaning uses hot water extraction at 230F to remove deep-seated dirt and allergens. The 5-step process includes vacuuming, pre-treatment, fiber grooming, sanitizing, and moisture extraction. Technicians apply industry-recommended cleaning solutions that meet manufacturer standards for carpet warranties while ensuring 96% moisture removal for faster drying times.
Water Damage Cleanup
24/7 emergency water damage services include immediate water extraction, structural drying, and mold prevention. Our IICRC-certified technicians use thermal imaging cameras to detect hidden moisture and industrial dehumidifiers to restore properties to pre-loss conditions while coordinating with insurance providers for seamless claims processing.
Air Duct Cleaning
Comprehensive air duct cleaning removes contaminants from HVAC systems using HEPA-filtered vacuums and air whip technology. This improves indoor air quality by eliminating mold spores, allergens, and debris buildup while enhancing system efficiency through unobstructed airflow in residential and commercial properties.
Oriental Rug Cleaning
Specialized rug cleaning combines gentle hand-washing techniques with pH-balanced solutions to preserve fibers and dyes. The 6-step process includes dust removal, spot treatment, fiber grooming, sanitization, and controlled drying to maintain the rug's structural integrity and appearance while eliminating odors and allergens.
Tile and Grout Cleaning
High-pressure steam cleaning restores tile surfaces and grout lines using truck-mounted equipment that reaches 230F. The process removes built-up grime, kills bacteria, and applies protective sealants to maintain cleanliness. Commercial-grade tools effectively clean both residential and commercial tile installations without damaging surfaces.
Questions
What cleaning services do you offer in Rochester NY?
We provide carpet cleaning, air duct cleaning, water damage restoration, oriental rug cleaning, tile & grout cleaning, upholstery cleaning, power washing, and dryer vent cleaning services.
Are your technicians certified for specialized cleaning?
All our technicians are IICRC-certified with specialized training in water damage restoration, carpet cleaning, and mold remediation using industry-standard equipment.
Do you offer emergency cleaning services?
Yes, we provide 24/7 emergency response for water damage, flood cleanup, and urgent cleaning needs with immediate technician dispatch.
How does your carpet cleaning process work?
Our 5-step process includes vacuuming, pre-treatment, fiber grooming, sanitizing, and hot water extraction at 230°F, removing 96% of moisture for fast drying.
What areas do you service?
We serve Rochester NY and surrounding areas including Chili, Greece, Irondequoit, Webster, Henrietta, Penfield, Brighton, and Fairport.
How long does it take to dry after cleaning?
Carpet drying takes 4-6 hours using our high-velocity air movers, with tile and grout surfaces drying in 2-3 hours depending on conditions.
Reviews (5)
Park Grove
Feb 09, 2022
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We use Carpet Doctor for our commercial and residential needs. Today I called with an Emergency (flood) and they were out within an hour! They are the best in the area and very responsive. I would recommend to anyone looking for carpet cleaning or water extraction. Service: General carpet cleaning
Kati Tobin
Jul 20, 2021
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Quick response. Did what they said they would do and fair prices. Highly recommend. Thx to Adam and his crew.
Giovanni Gariti
Jul 07, 2021
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Called at 9am and Adam was here at 10! Did a awesome job and was in and out. Highly recommend him. Professional and overall great guy. Services: General carpet cleaning, Pet stain & odor removal
DylanandJordan Mommy
Jun 04, 2021
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Spoke with Adam and he answered all our questions & scheduled appt. Lamar came to the house & did a wonderful job. Very nice & professional. Our carpet looks great & will recommend to anyone. Services: General carpet cleaning, Area rug cleaning, Pet stain & odor removal
Matt Campingmatt S.
Apr 28, 2021
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They were quick to respond to my emails and were able to get me in within the week to have all the air ducts in my house cleaned. My ducts went from about an inch of dust and pet hair to spotless. Didn't even realize the smell coming from my basement almost disappeared thanks to the job these guys did! I high recommend these guys if you are looking to have your air ducts cleaned for a good price.