Business Details
21 Years
experience
Professional Flooring Contractors in Reno, NV
Best Hardwood Flooring was founded in 2005 by brothers Cesar and Miguel Estrada, who combined their construction expertise and passion for craftsmanship to create a one-stop solution for flooring needs. With prior experience in the construction industry, the founders prioritized both material quality and professional installation, ensuring residential and commercial clients receive comprehensive service. The company began in a modest location and expanded through dedication, honesty, and hands-on involvement from its leadership team. Our skilled professionals, including installers like Mario and Juan, deliver meticulous attention to detail, while sales representatives such as Rosa and Jessica provide personalized guidance. We specialize in hardwood, tile, laminate, and vinyl solutions, emphasizing clear communication, timely execution, and competitive pricing.Our commitment to customer satisfaction is reflected in over 1,000 completed projects and a 99% client retention rate. Licensed in Nevada and California, we maintain strict adherence to industry standards while fostering long-term relationships through transparency and accountability. Our Better Business Bureau membership and numerous client accolades underscore our reputation as a trusted local provider. By integrating technical expertise with a family-owned ethos, we ensure every project aligns with the client's vision and functional requirements. Whether refinishing historic floors or installing modern designs, our team combines traditional craftsmanship with contemporary techniques to deliver durable, aesthetically superior results.
Services
Hardwood Installation
Tile Installation
Flooring Removal
Hardwood Refinishing
Laminate Installation
Vinyl Installation
Flooring Consultation
Details
- Year established: 2005
Highlights and features
- We offer 17+ years of specialized flooring expertise in Reno and surrounding areas.
- Our team includes certified installers with proven track records in complex projects.
- We maintain full transparency with upfront pricing and no hidden fees.
- Our BBB accreditation and 5-star reviews demonstrate consistent client satisfaction.
- We provide comprehensive solutions from material selection to final installation.
Associations and certifications
- Better Business Bureau
- NV Lic# 67993
- CA Lic# 932490
- Tile NV Lic# 0077087
What people say
Great communication
High-quality work
Timely manner
Excellent products
Professional manner
Services
Hardwood Installation
Professional hardwood floor installation using premium materials and precision techniques. Our certified technicians ensure seamless transitions and lasting durability for residential and commercial spaces. We offer on-site consultations to recommend optimal wood species and finishes based on traffic patterns and environmental conditions.
Tile Installation
Expert tile installation for bathrooms, kitchens, and outdoor areas using industry-leading adhesives and waterproofing systems. Our specialists handle intricate patterns and custom cuts while maintaining strict grout line consistency. We provide material sourcing assistance from our extensive showroom inventory.
Hardwood Refinishing
Comprehensive hardwood floor refinishing services that restore aged or damaged surfaces to like-new condition. Using dust-containment equipment and eco-friendly finishes, we repair scratches, stains, and wear layers while preserving original wood character. Most projects complete within 48 hours.
Flooring Consultation
Personalized flooring consultations with experienced designers who assess space requirements and aesthetic goals. We provide sample libraries, cost comparisons, and maintenance projections for all product lines. Our team coordinates with contractors for whole-home renovation projects.
Laminate Installation
Precision laminate flooring installation using click-lock and glue-down methods for durable, moisture-resistant surfaces. Our technicians ensure proper subfloor preparation and expansion gap management to prevent warping. We offer lifetime warranty options on select premium laminate products.
People
Cesar Estrada
Co-Owner
Co-founder with 17+ years in flooring industry. Oversees project estimates and quality control. Known for hands-on approach and technical expertise in complex installations.
Miguel Estrada
Co-Owner
Co-founder responsible for team training and material sourcing. Combines construction background with customer service focus to maintain operational excellence since 2005.
Rosa
Sales Representative
Experienced showroom consultant with 12 years at the company. Specializes in product recommendations and project coordination between clients and installation teams.
Mario
Lead Installer
Master craftsman with expertise in custom transitions and intricate wood patterns. Recognized for attention to detail and 98% client satisfaction rate across 500+ projects.
Questions
What types of flooring do you install?
We specialize in hardwood, tile, laminate, vinyl, and luxury vinyl plank installations for both residential and commercial properties.
Are you licensed and insured?
Yes, we hold active Nevada and California contractor licenses with full insurance coverage for all installation projects.
Do you offer free estimates?
Yes, we provide complimentary in-home consultations and detailed written estimates with no obligation.
How long does hardwood installation take?
Most residential installations complete within 2-5 days depending on square footage and subfloor preparation requirements.
Can you match existing flooring?
Our specialists can replicate most wood flooring patterns and finishes to maintain consistency during renovations.
What warranties do you offer?
We provide manufacturer warranties on materials plus a 1-year workmanship warranty on all installation services.
Videos
Reviews (4)
Bexjoy
May 26, 2022
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My husband and I were just driving by and decided to stop in and check out the flooring. I am so glad we did. We met Rosa ( which I can't say enough good things about) and she immediately helped us and was always friendly, attentive and went out of her way to see that we for the exact floors we were looking for. Caesar was prompt and very knowledgeable and helpful with design and installation. Going out of his way as well when we had questions.
Even making a visit just to answer those questions. Mario and Adrian were amazing installers, very efficient, friendly, kind and went above and beyond for us during installation with changes and extra design needs. I am recommending Best Hardwood Flooring to everyone! Our floors are beautiful and we are extremely happy with how they turned out. We love them. Thank you so much. Eric and Becky Swanson
Even making a visit just to answer those questions. Mario and Adrian were amazing installers, very efficient, friendly, kind and went above and beyond for us during installation with changes and extra design needs. I am recommending Best Hardwood Flooring to everyone! Our floors are beautiful and we are extremely happy with how they turned out. We love them. Thank you so much. Eric and Becky Swanson
Ray Reid
May 21, 2022
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This was the second time we used Best Hardwood. First time was a great experience installing manufactured hardwood which is why we went with them again. Generally I'd say the first time was very personal. The owner (I think) came out onto the showroom floor and explained pros and cons of different products/brands. He came out to the house and gave us different pricing option. And when there was an issue with a plank, they came out and fixed it perfectly.
The second time, not so good. Generally it seemed to me like they have more work than they can effectively manage. When initially shopping for the flooring this time, any questions turned into the sales girl reading off the back panel of the sample. I had to call back on several occasions after sales staff did not follow through on quote requests or questions I had that they could not answer. Our installers were contracted, and didn't have a very good idea of any previous communication. This resulted in a lot of miscommunication, extra work/time, and increased costs. Probably will not use them again.
The second time, not so good. Generally it seemed to me like they have more work than they can effectively manage. When initially shopping for the flooring this time, any questions turned into the sales girl reading off the back panel of the sample. I had to call back on several occasions after sales staff did not follow through on quote requests or questions I had that they could not answer. Our installers were contracted, and didn't have a very good idea of any previous communication. This resulted in a lot of miscommunication, extra work/time, and increased costs. Probably will not use them again.
Melisa Choroszy
Apr 23, 2022
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The workmanship was outstanding, the product was excellent and the job execution was very efficient. It was a pleasure to work with Best flooring and the installation crew was first rate. I will be calling upon them for additional products and services in the future! They are very professional and responsive. I highly recommend.
Turul Hema
Apr 08, 2022
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They did our fireplace and all the tile for our house. They did a fantastic job and were great from start to finish. I would highly recommend this company!
