Call Now
Website
Call
Business Details
41 Years
experience
Emergency
services
Expert HVAC & Plumbing Services in Phoenix
Founded in 1985, American Home Water has been a trusted provider of heating, cooling, and plumbing solutions in Phoenix for over 35 years. Our team of NATE-certified technicians brings extensive expertise to every project, utilizing advanced technologies like tankless water heaters and whole-house filtration systems. With more than 50,000 satisfied customers and a 5-star rating across multiple platforms, we prioritize transparent pricing, reliable service, and a 100% satisfaction guarantee.

Our E-E-A-T principles are demonstrated through our decades of local experience, 24/7 emergency response, and commitment to ongoing maintenance programs like our Comfort Club. We maintain industry certifications from the Arizona Registrar of Contractors and adhere to strict professional standards to ensure customer trust and system longevity.
Services
AC Installation Water Softener Repair Tankless Water Heaters Reverse Osmosis Systems Emergency Plumbing Services HVAC Maintenance Air Duct Cleaning Water Heater Replacement Pressure Reducing Valves Whole House Filtration
Details
  • Year established: 1985
Highlights and features
  • 35+ years serving Phoenix with expert HVAC and plumbing solutions
  • 24/7 emergency services for urgent heating, cooling, and plumbing needs
  • NATE-certified technicians specializing in Arizona's climate-specific systems
  • Thousands of 5-star reviews across multiple verification platforms
  • Comprehensive maintenance plans with exclusive member benefits
Associations and certifications
  • Arizona Registrar of Contractors
What people say
Professional and knowledgeable team Same-day service available Expert system sizing Transparent pricing 5-star service quality
Services
AC Installation
Our AC installation service specializes in high-efficiency cooling systems tailored for Arizona's climate. We offer precise system sizing, expert installation of brands like Trane and Samsung, and same-day service for urgent needs. Customers benefit from improved indoor air quality, reduced energy costs, and extended equipment lifespan through proper installation.
Water Softener Repair
We provide comprehensive water softening solutions for Phoenix homes dealing with hard water issues. Our services include system repair, replacement, and maintenance of President 48k systems. Technicians address scale control and mineral buildup to improve water quality for drinking, cleaning, and household appliances.
Reverse Osmosis Systems
Our reverse osmosis installations deliver six-stage water purification for residential customers. The systems remove contaminants and improve taste while maintaining water pressure. Certified technicians handle complete setup including under-sink units and whole-house filtration integration with Big Blue systems.
Emergency Plumbing Services
Available 24/7 for urgent plumbing issues, our emergency service handles burst pipes, leak detection, and urgent fixture repairs. With same-day scheduling and experienced technicians like Jorge and Fidel, we provide immediate relief and permanent solutions for residential water emergencies.
HVAC Maintenance
The Comfort Club maintenance plan includes seasonal system inspections, filter replacements, and performance optimization. Regular maintenance extends equipment lifespan, improves efficiency, and includes priority scheduling for breakdowns. Members receive exclusive discounts on parts and repairs.
People
Prat
CEO
As CEO of American Home Water, Prat leads with a commitment to quality service and customer satisfaction, bringing over 35 years of industry experience to Arizona residents.
Glenn
VP of Operations
With decades of HVAC experience, Glenn oversees daily operations ensuring technical excellence and adherence to company standards across all service offerings in the Phoenix metro area.
Vernon
HVAC Technician
Certified HVAC specialist Vernon provides expert installations and repairs, known for his technical proficiency and ability to explain complex systems clearly to residential customers.
Jorge
Plumbing Technician
Licensed plumber Jorge handles complex residential systems, specializing in emergency repairs and water treatment installations with a focus on customer education and satisfaction.
Fidel
Plumbing Technician
Experienced plumbing technician Fidel delivers precise installations and repairs, recognized for creative problem solving and attention to detail in water system upgrades and maintenance.
Questions
What are your emergency service hours?
We offer 24/7 emergency HVAC and plumbing services with technicians available for immediate response at any hour.
What areas do you service?
We serve Phoenix, Scottsdale, Mesa, Chandler, Glendale, Surprise, Sun City, Tempe, and surrounding Arizona communities.
Do you provide warranties on installations?
All installations include manufacturer warranties plus our workmanship guarantee with our 100% satisfaction commitment.
How often should HVAC systems be serviced?
We recommend bi-annual maintenance checks for optimal performance in Arizona's extreme climate conditions.
What payment methods do you accept?
We accept major credit cards, checks, and offer financing options for qualifying installations and repairs.
Can you install smart thermostat systems?
Yes, our technicians are certified to install and program smart thermostat systems for improved energy efficiency.
Reviews (7)
Kristie Reynolds
Jun 23, 2022 Report
Leo was incredible. He arrived on time and answered the questions I had. We did have to wait a day for the part but he drove the 23-30 minute drive back to the office and returned with a portable air conditioner that cooled our room to a chilly 73 degrees. He then arrived early today and now we are back with the much needed AC. Thank you, Leo. We could not be more grateful!
Joan Duffy
Jun 20, 2022 Report
Jorge was on time. He was effecient and friendly and professional. He changed out an osmosis tank and checked out my water softener for any issues. It was in need of salt which he put in for me. Left the workspace spotless. I really like this company.starting with the appt person.and ending with a completed job. THANK YOU!
Phil Bolanos
Jun 04, 2022 Report
Our tech Vernon showed up and put in real effort to fix our sixteen year old unit after have worked sixteen hours that day. He spent another four hours doing everything he could to try and make our old unit run. Eventually we decided it was time for a new one. The process was super painless and he went and got portable room a/c units for us until the new one got installed. I would recommend these guys to anyone.
Heather Zahn
May 28, 2022 Report
American Home Water is always such a friendly and reliable company to work with. Today, Omar came to diagnose our Water Softener, for which the water had been running for several days. Omar was amazing. He quickly found and fixed the problem, all under warranty, and helped us know what to do to bypass the water softener if there ever is a delay in scheduling someone in the future. So - Omar was amazing.

My only concern is that the scheduler was aware of the problem and knew it would be several days to get someone out. I wish she would have told us to turn the two knobs to bypass the water softener so we didn't have the water running for 5 consecutive days. We even called twice and weren't advised. My water bill is going to be very high due to all the wasted water when we could have turned off the system temporarily. Even so, every other experience I've had with AHW has been amazing, and Omar's service today was excellent, so I still give 5 stars.
Michael Krysinski
May 26, 2022 Report
I needed my water heater replaced. I called on a Thursday night and left a message with the answering service to call me in the morning. Kim called me at 7:30 on Friday morning and said she could have someone out the same day within 4 hours! Woohoo! The Tech arrived on time and he was polite and courteous. The installation was completed in about an hour and a half. I felt the price was fare considering they installed a Bradford heater which is better than the heater I had. Very satisfied.
Alex Janicki
May 13, 2022 Report
When I moved into my home I had to replace the water heater and bought a high level water softener from Sears. BIG MISTAKE. I woke up about 3 years later and due to a malfunction in the water softener, it caused a failure in my water heater no more than 3 years later, causing massive flooding/water damage and a broken water softener/water heater. I called these guys and realized how much BETTER quality the water softener/heater were for basically the same price. They were also able to come very rapidly. (basically the next day I believe) Been here almost 9 years and both are running strong and just $140 a year to replace the filters!
Natasha Lopez
Apr 26, 2022 Report
From the installation to the yearly maintenance of our RO system they have been fantastic. Easy to schedule, always communicating, shows up on time and completes the work efficiently and professionally. Friendly techs explain things clearly and leave my space clean. One of the best companies I have worked with in the home maintenance field. Highly recommend American Home and Carlos.