Business Details
40 Years
experience
Emergency
services
Open 24/7
always available
Commercial Security Solutions Albuquerque NM
Since 1986, Industrial & Commercial Security Systems has been a locally owned and operated provider of comprehensive commercial security solutions in Albuquerque, NM. Our commitment to protecting businesses spans over 30 years, during which we have established ourselves as a trusted resource for state-of-the-art security technology tailored to diverse industry needs. Our team of certified professionals specializes in designing, installing, and monitoring customized security systems, including burglar alarms, fire alarms, access control, and advanced video surveillance. Backed by UL-listed monitoring centers and a 24/7/365 response team trained to national standards, we ensure rapid intervention in emergencies.With a focus on community engagement and technical innovation, we serve New Mexico, Southern Colorado, and Eastern Arizona, offering a one-year comprehensive warranty on all systems and maintaining the largest AES network in the state to guarantee uninterrupted protection. Our expertise in integrating multiple security layers, combined with local knowledge for efficient law enforcement coordination, underscores our dedication to safeguarding businesses of all sizes.
Services
Burglar Alarm Systems
Fire Alarm Systems
Access Control Systems
Security Camera Installation
24/7 Monitoring Services
Details
- Year established: 1986
Highlights and features
- We have over 30 years of experience in commercial security systems.
- Our 24/7/365 monitoring ensures immediate response to emergencies.
- Locally trained teams provide faster police coordination in crises.
- Certified technicians design and maintain industry-compliant security systems.
- One-year comprehensive warranty covers all parts and labor.
Associations and certifications
- Underwriters Laboratories (UL)
Services
Burglar Alarm Systems
Our burglar alarm systems provide advanced intrusion detection with customizable zone configurations from 32 to 574 zones. Utilizing AES technology and hardwired options, these systems include motion sensors, glass break detectors, and remote monitoring. With 30+ years of experience, we ensure rapid response to alerts within 60 seconds, integrating alarms with access control and video surveillance for comprehensive protection.
Fire Alarm Systems
Commercial fire alarm systems meet NFPA standards and feature analog/digital voice evacuation, wireless sensors, and temperature alerts. Our certified technicians install UL-listed systems with 24/7 monitoring and immediate dispatch to fire departments during emergencies. Integration with security systems ensures faster response times for property-wide safety.
Access Control Systems
Access control systems restrict unauthorized entry using card readers, biometric scanners (fingerprint, retina), and remote building control. Customizable to budgets and security levels, these systems include panic buttons, electronic locks, and hybrid wiring options. Monitored 24/7, they integrate with alarms for enhanced threat response.
Security Camera Installation
We install IP/analog camera systems with remote monitoring, digital zoom, and perimeter surveillance. Cameras integrate with alarm systems for real-time alerts and evidence collection. Custom designs accommodate businesses of all sizes, supported by a one-year warranty and 24/7 technical support.
24/7 Monitoring Services
Our UL-listed monitoring center provides 24/7/365 oversight of alarms and security systems. When triggered, alerts receive immediate action within 60 seconds, including dispatching law enforcement or security personnel. This service covers burglar, fire, and access control systems, ensuring continuous protection.
Questions
What areas do you serve?
We serve Albuquerque, Rio Rancho, Santa Fe, Los Lunas, Belen, New Mexico, Southern Colorado, and Eastern Arizona.
How quickly do you respond to alarms?
Our team responds within 60 seconds of receiving an alarm notification, 24/7/365.
Do you offer warranties on security systems?
Yes, all installations include a one-year comprehensive warranty covering parts and labor.
Can I integrate multiple security systems?
Yes, we specialize in integrating alarms, access control, and cameras for unified monitoring.
Are your systems customizable to business size?
Yes, we design solutions for small startups to government facilities and casinos.
Do you provide emergency support?
Yes, our 24/7 monitoring ensures immediate assistance during emergencies.
Reviews (5)
Brian Worthen
May 23, 2020
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We have had this company from the date when our building was constructed about 3 years ago. A year ago we added, based on their recommendation, a perimeter camera for a small enclosed patio area. The company ran the wiring and installed the camera. The camera has never ever worked. The technicians have been out repeatedly and are a bunch of useless incompetent nit wits. They have lied to us over and over again. Stay away! The company is absolutely worthless and incompetent and unprofessional
Mariah Galvez
Jun 21, 2019
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I never received renewal/cancellation notice for my contract. When I followed employees directions for cancellation it was not cancelled. During that encounter I was told there was no fee. The next month I was charged the monthly fee and told an email was not received (I clearly know it was, read receipt). Received a different staff members email. It took an hour for a response and then a buyout fee of more than $700. I would not recommend this company. Very disappointed after more than 2 years of service.
Arlene McCampbell
Mar 10, 2019
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I have used ICSS for an alarm system for my store over 18 years and have been very happy with the quick response from both monitoring stations and for repairs. This Sept 2018 we added security cameras and they have been wonderful - crisp, clear and easy to monitor. The best thing has been the added perimeter monitoring feature which alerts the monitoring center of an intrusion on the property. This recently had the sheriffs at the scene as a burglar was exiting our building. He is in jail! Thank you ICSS!
Brenda Addy
Feb 22, 2019
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Several months ago we had ICSS install a security camera system in our business. Paid them over $8000 and we STILL don't have completely functioning system. Multiple phone call and emails with little to no response. We have used them since 2002 for our monitoring and assumed they new what they were doing. But their customer service has sadly proven otherwise!
Dawn Buckley
May 24, 2017
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I absolutely love this company. They did a remarkable job installing my alarm system and care about small business's. I am so happy I came across this company and would recommend them to any other small business owners I know.
