Business Details
18 Years
experience
Replacement Windows & Doors in Indianapolis, IN
Window Universe was established in 2008 with a mission to revolutionize the window and door replacement industry. Our company operates with a unique business model that eliminates commission-based sales, ensuring our experts prioritize your needs over profit margins. We provide detailed pricing and product information via email, allowing you to make informed decisions at your own pace. Every project begins with professional measurements, followed by custom manufacturing and installation by factory-certified technicians. Our partnerships with leading manufacturers enable us to offer competitive pricing without compromising quality. We specialize in energy-efficient solutions that qualify for federal tax credits, helping homeowners reduce energy costs.Our process includes unlimited revisions to ensure your order meets your exact specifications, with financing options available for qualified customers. Customer satisfaction is guaranteed through comprehensive warranties and a commitment to transparency. Our Indianapolis-based team serves both residential and commercial clients, offering showroom visits and physical product samples to ensure confidence in your purchase. With over 15 years of industry experience, we combine technical expertise with exceptional service to deliver lasting value.
Services
Replacement Windows
New Construction Windows
Multi-Family Windows
DIY Windows
Front Entry Doors
Sliding Patio Doors
French Doors
Fire Rated Doors
Window Installation
Energy Efficiency
Details
- Year established: 2008
Highlights and features
- We offer commission-free consultations to prioritize your needs
- Our energy-efficient windows qualify for federal tax credits
- We provide unlimited order revisions until perfect
- Backed by manufacturer warranties and professional installation
- Specialize in large-scale projects from 1 to 1000+ units
What people say
Prices were great
Installers were professional
Windows are beautiful
Very happy with everything
Easy ordering process
Services
Replacement Windows
Custom replacement windows for residential properties with energy-efficient options. Our process includes professional measurements, factory manufacturing, and certified installation. Windows meet Energy Star Most Efficient criteria for maximum tax credit eligibility while maintaining aesthetic appeal and durability.
Window Installation
Professional installation by manufacturer-certified technicians ensuring perfect fit and functionality. Includes precise measurements, preparation, and cleanup. Backed by comprehensive warranties covering both product and workmanship for long-term peace of mind.
Energy Efficiency
Energy Star qualified window packages that reduce heating and cooling costs. Includes detailed efficiency ratings, tax credit breakdowns, and climate-specific recommendations. Our experts help select optimal U-values and solar heat gain coefficients for Indianapolis' climate conditions.
Financing Options
Flexible financing solutions for qualified customers with no upfront payments required. Programs include tax credit-eligible packages and payment plans tailored to project scope. Our non-commission sales approach ensures transparent cost breakdowns without hidden fees.
Showroom Services
Wholesale showroom with physical window samples and color options. Available for in-person consultations after initial email pricing review. Offers hands-on experience with product materials, finishes, and operational features before finalizing orders.
Questions
How does your email pricing process work?
Request pricing through our website and receive detailed product info, itemized costs, and tax credit details by email with no obligation.
Do you offer energy-efficient window options?
Yes, we provide Energy Star Most Efficient qualified windows with detailed efficiency ratings and federal tax credit eligibility information.
What installation areas do you serve?
We serve Indianapolis, Carmel, and surrounding central Indiana areas with professional measurement and installation services.
Can I see physical window samples?
Yes, our Indianapolis wholesale showroom offers display windows and color samples after initial email consultation.
Do you work with large projects?
We handle projects of all sizes from single windows to multi-family developments with 1000+ units.
What financing options are available?
We offer financing programs with no upfront payments required, subject to credit approval and project specifications.
Reviews (6)
Scott Razzino
Mar 27, 2022
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I have had a leaking window off and on for a year and a half. Still no resolution. Call last we and have not heard back on a planned repair date. Steer clear of them.
Toni Hood
Jul 27, 2021
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We replaced all of our windows except one and they meet all of our requirements. Called them to replace the one they missed and that one window price quote was half the price of the total for ALL the windows. Very disappointing that after we gave them our whole house replacement business they would not cut us a break. Also don't get too excited about their warranty, we have a broken seal in one of the windows and have been waiting for months for them to replace it and they are a no show. Take your business somewhere else.
Paula Sites
Nov 29, 2020
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We got estimates from three companies, and were impressed by the prices, product info and responsiveness of Window Universe. Drew answered all my questions. We ordered our windows early in the summer, but due to COVID issues, the manufacturer didn't get the windows made until mid-December, but that's not really anyone's fault. We're very pleased with our windows - they are attractive and work very well.
The one negative was that the installers gouged some wood trim around our patio door, but on the other hand they took down our blinds and re-hung them. All in all we're very satisfied and recommend Window Universe to our neighbors.
The one negative was that the installers gouged some wood trim around our patio door, but on the other hand they took down our blinds and re-hung them. All in all we're very satisfied and recommend Window Universe to our neighbors.
Allen Abbott
Dec 04, 2019
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They came and did my windows yesterday, they look wonderful and i love them. I highly recommend this company they show up on time, clean up after, and they do a great work. They do a great job of keeping you up on progress while your windows are being made. They also answer any questions you may have before, while and after everything is done. Thank you for making my house look wonderful and for all their hard work they did to put my windows in. The two guys that came out were awesome and easy going. Thanks again
Stephanie Mowery
Jun 28, 2019
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Had a great experience with Window Universe. We got a quote and decided to hold off on moving forward for several months. No calling or emailing to bug us in the interim time. When we decided we were ready to move forward, we got in touch and they came out the next day for an updated quote. Installation was quick and easy and the guys were very helpful and personable. It's about six months later, and our windows look great and retain heat wonderfully.
Dawn
Jun 11, 2019
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Very low pressure sales. Great installation. They did a good job. Clean up was perfect. No mess anywhere. I have had my windows for over a year now and I really like how they look. No more air leaks! Great windows at a good price.
