Business Details
45 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC, Plumbing & Electrical Experts in Knoxville
Pioneer Heating & Air Conditioning Heating & Air Conditioning has been serving Knoxville, TN since 1981, delivering comprehensive HVAC, plumbing, and electrical services to residential and commercial clients. Our team of NATE-certified technicians and licensed professionals brings decades of combined experience to every project, prioritizing customer satisfaction through transparent pricing, upfront communication, and 24/7 emergency availability. We maintain TN State Class A Master Mechanical, Gas, and Electrical licenses, adhere to strict quality standards, and guarantee 100% satisfaction on all repairs and installations.Our commitment to community service extends through partnerships with local organizations like the Wounded Warrior Project, while our investment in advanced training and equipment ensures efficient solutions for heating, cooling, plumbing, and electrical systems. With over 40 years of operation, we remain a locally owned business focused on personalized service, preventive maintenance plans, and financing options to meet diverse client needs.
Services
HVAC Repair
Plumbing Services
Electrical Repairs
Drain Cleaning
Indoor Air Quality
Details
- Year established: 1981
Highlights and features
- 40+ years of local HVAC and plumbing expertise
- 24/7 emergency service availability
- NATE-certified and state-licensed technicians
- 100% satisfaction and repair/installation guarantees
- Flexible financing options with approved credit
Associations and certifications
- TN State Class A Master Mechanical License
- TN State Class A Master Gas License
- TN State Class A Master Electrical License
- NATE Certified Technicians
- Better Business Bureau (BBB)
What people say
24/7 emergency service
Professional technicians
Transparent pricing
40+ years experience
100% satisfaction guarantee
Services
HVAC Repair
Our NATE-certified technicians provide comprehensive HVAC repair services for furnaces, air conditioners, heat pumps, and geothermal systems. We diagnose issues like uneven temperatures, strange noises, or system failures, offering same-day repairs and upfront pricing. With 40+ years of experience, we ensure energy-efficient solutions that extend system lifespan while maintaining indoor comfort.
Plumbing Services
From leaky faucets to sewer line replacements, our licensed plumbers handle all residential and commercial plumbing needs. Services include water heater repairs, sump pump installations, drain clearing, and gas line maintenance. We use advanced diagnostics like camera inspections to identify hidden issues and offer 24/7 emergency services for burst pipes or flooding situations.
Electrical Repairs
Our master electricians address circuit breaker problems, electrical panel upgrades, and wiring repairs for safety and code compliance. We install surge protection systems, EV charging stations, and whole-home generators while providing emergency services for power outages or hazardous electrical faults across Knoxville and surrounding areas.
Drain Cleaning
Using hydro jetting and rooter equipment, we clear stubborn drain clogs and maintain sewer lines for residential and commercial properties. Our technicians perform camera inspections to detect tree root intrusion or pipe damage, offering trenchless repair options to minimize property disruption while restoring proper drainage.
Indoor Air Quality
We improve home air quality through duct cleaning, dehumidifier installations, and HEPA filtration systems. Our solutions address mold, allergens, and humidity imbalances using UV purification and whole-house ventilation systems. These services enhance respiratory health while optimizing HVAC efficiency through cleaner air circulation.
Questions
What HVAC services do you offer?
We provide furnace and AC repairs, heat pump installations, ductless mini-split systems, smart thermostat services, and annual maintenance plans for residential and commercial properties.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency team handles burst pipes, sewer backups, water heater failures, and other urgent plumbing issues with same-day response times.
Are financing options available?
We offer flexible financing plans with approved credit for HVAC replacements, plumbing upgrades, and electrical system installations to qualified customers.
What areas do you service?
We serve Knoxville, Maryville, Oak Ridge, Lenoir City, Sevierville, and surrounding Tennessee areas with comprehensive home comfort solutions.
How can I improve indoor air quality?
Our IAQ specialists recommend duct cleaning, HEPA filters, UV purifiers, and whole-house humidifiers/dehumidifiers to reduce allergens and maintain optimal humidity levels.
What certifications do your technicians hold?
Our team includes NATE-certified HVAC technicians, master electricians, and licensed plumbers who complete ongoing training to stay current with industry standards.
Reviews (4)
Bruce Healey
May 26, 2022
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I have been using Pioneer to service my Generac emergency generator for several years now. They always bring the right parts and kit, are knowledgeable and courteous. They also show up in the time frame promised which is a big deal for me. I recommend and will continue to use as long as service is as good as it has been since I started using them. A+.
Mike Davis
May 08, 2022
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Another great service call for maintenance on my two heat & air units! Technician Chris Ullery arrived on time as scheduled and was polite, professional and answered all questions that I asked. He also had some great suggestions for cleaner air to help control my frustrating Tennessee allergies. I've used Pioneer for about 10 years and they have installed two units for us and have always done a great job.
Emily Horton
Apr 23, 2022
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I have used Pioneer a couple of times. They are very professional and knowledgeable. I really appreciate that they send a picture of the person coming to my house. They are honest and fixed the problem quickly. They are definitely the only AC/Furnace people I call! I have had no complaints thus far. Services: A/C system maintenance, Heating system maintenance
Emily Mitchell
Apr 17, 2022
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Pioneer came out to address our heating and Air problem. They did not catch the problem the first or even the second time. However, I want to give them a five-star review because they found the problem the third time, and apologized for not catching it. To be fair, it was a tricky problem. They also did not charge me for coming out the two additional times. I will keep using them. They are a reliable and professional company.
