Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Services in Cincinnati, OH
Nelson Comfort has been a trusted provider of HVAC services in the Greater Cincinnati area since 1931. With over 90 years of experience, our NATE-certified technicians deliver expert installation, repair, and maintenance solutions for residential and commercial heating, cooling, and air quality systems. We prioritize customer satisfaction through 24/7 emergency services, upfront pricing, and continuous training on the latest technologies. Our commitment to excellence is reflected in our 100% satisfaction guarantee, free estimates, and tailored financing options. As the longest-running Bryant dealer in the region, we combine industry-leading products with personalized service to ensure optimal comfort and energy efficiency for every client.Our teams expertise spans geothermal systems, ductless mini-splits, commercial HVAC projects, and advanced air purification technologies. We serve both homeowners and businesses, offering comprehensive maintenance plans and priority scheduling for our Comfort Club members. Our reputation for reliability, transparency, and technical proficiency has been built through decades of addressing complex HVAC challenges with precision and care.
Services
Air Conditioning
Heating
Heat Pumps
Geothermal Services
Air Quality
Commercial HVAC
Details
- Year established: 1931
Highlights and features
- We have been providing HVAC services since 1931.
- Our team stays up to date with and continuously trains on all the latest HVAC technologies.
- We offer free estimates and price matching on all major equipment purchases.
- We're available nights, weekends, and holidays for emergency service.
- We provide financing options, subject to approved credit.
Associations and certifications
- NATE
What people say
Excellent job
Knowledgeable
Thorough
Top-notch service
Honest feedback
Services
HVAC Repair
Our 24/7 HVAC repair services address urgent heating and cooling system failures. NATE-certified technicians handle emergencies like complete system breakdowns, refrigerant leaks, and electrical malfunctions. We prioritize rapid response times to restore comfort during extreme weather conditions. Service includes diagnostics, component replacement, and system recalibration.
HVAC Installation
We specialize in installing high-efficiency heating and cooling systems. Our process includes load calculations, equipment selection, and proper sizing for optimal performance. Services cover furnaces, boilers, heat pumps, and ductless systems. We offer price matching on Bryant equipment and a one-year satisfaction guarantee.
Preventive Maintenance
Regular maintenance extends system lifespan and improves energy efficiency. Our 21-point inspection includes filter replacement, coil cleaning, and safety checks. Commercial clients receive customized maintenance plans with priority scheduling. Annual tune-ups reduce emergency repair risks by up to 40%.
Commercial HVAC
We provide tailored HVAC solutions for commercial properties. Services include rooftop unit maintenance, boiler servicing, and large-scale system installations. Our team handles complex projects for offices, retail spaces, and industrial facilities. Emergency service ensures minimal business disruption.
Indoor Air Quality
Our air quality services address allergens, pollutants, and humidity issues. Solutions include HEPA filters, UV purification systems, and whole-home humidifiers/dehumidifiers. Smart thermostat integration optimizes air quality while maintaining energy efficiency. Commercial-grade systems available for offices and public spaces.
People
Brandon
Service Technician
Experienced HVAC technician specializing in AC servicing and diagnostics. Recognized for thoroughness in identifying and resolving system issues, including advanced control system configurations.
Sanjay
Company Representative
Senior technician with expertise in comprehensive system maintenance. Known for exceptional attention to detail and proactive problem-solving during routine service visits.
Chad Wilson
Service Technician
Knowledgeable HVAC specialist assisting homeowners with system education and troubleshooting. Provides clear explanations of complex heating and cooling technologies to new property owners.
Questions
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair services for urgent heating and cooling system failures in the Greater Cincinnati area.
What areas do you service?
We serve the entire Greater Cincinnati metro area including Blue Ash, Mason, Loveland, and surrounding communities in Ohio and Northern Kentucky.
Do you offer financing options?
Yes, we provide financing options for HVAC equipment purchases and major repairs, subject to credit approval.
Are your technicians certified?
All our technicians are NATE-certified and receive ongoing training on the latest HVAC technologies and installation techniques.
What HVAC brands do you work with?
While we specialize in Bryant products, we service all major HVAC brands for repair and maintenance needs.
Reviews (6)
Kevin Brown
Jun 22, 2022
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A/C repair service for a unit they sold and installed for me several years ago. They were easy going on the phone and onsite. They listened to me and worked with me (i didn't want to void my warranty, fixing a repair i could of handled on my own technically, by ordering a generic matching part online) w2They fixed the problem I had diagnosed quickly once they made it out here to service the unit.
I would of subtracted a star for that in my review, except I filled out a thing on their website for a free service call with any repair. The part was under limited warranty for 10 years. I ordered the unit 4-5 years ago. They indtalled it and carried parts on service vehicles for these Trane A/C units. In my case it was a bad capacitor for the outside fan. Onsite test and repair took 30 minutes or less and I only paid the limited warranty (predefined) price for that part, and the service call fee waived (for free). So, we were back up and running in no time after that. Been fine the last few days since the repair and it's only gotten hotter outside each day since. Thank you!
I would of subtracted a star for that in my review, except I filled out a thing on their website for a free service call with any repair. The part was under limited warranty for 10 years. I ordered the unit 4-5 years ago. They indtalled it and carried parts on service vehicles for these Trane A/C units. In my case it was a bad capacitor for the outside fan. Onsite test and repair took 30 minutes or less and I only paid the limited warranty (predefined) price for that part, and the service call fee waived (for free). So, we were back up and running in no time after that. Been fine the last few days since the repair and it's only gotten hotter outside each day since. Thank you!
Aki Gurram
Jun 17, 2022
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Very honest and respectable company. Had an issue with billing that included unapproved work from a technician. The company was fair about the work and removed it from the bill. All the office staff members were super respectful and prompt about addressing issues. After the system was fixed, there was a new issue that occurred. They sent out their tech promptly to address the issue. Overall, we will be using this company again should we need further work due to their phenomenal customer service.
Irene Zigoris
Jun 08, 2022
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From the maintenance tech who had to inform me it was time for a new A/C system (it had been pending for several years) to the Installation of the new system, all were A-one, 5-star, Blue Ribbon! Nelson Comfort has not disappointed me in all the years I've been with them. Service: Install AC
Abby
May 30, 2022
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We had a mini split unit installed in our upstairs bedroom, which is a finished attic. The difference in the quality of our sleep has been significant. Our technician Matt was timely, professional, and efficient. We will definitely use them again for any heating/cooling needs!
Jeff Rezer
May 21, 2022
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I've used Nelson Comfort ever since I moved in 14 years ago. Every single person at this company presents themselves in a professional manner and always leave the job site better than they found it - that's one of the reasons I keep coming back. They'll answer you straight even if it's not in their best interest as a company - and often I find that their advice on next steps or equipment choices ends up being the decision I'd make myself.
Besides A/C, in the past they've also installed a thermostat and a furnace for me - all top notch jobs. The most recent gentlemen I've had here (Matt, Mike and Eric) all were great to work with. Love this company and couldn't recommend higher.
Besides A/C, in the past they've also installed a thermostat and a furnace for me - all top notch jobs. The most recent gentlemen I've had here (Matt, Mike and Eric) all were great to work with. Love this company and couldn't recommend higher.
Nate Podboy
Apr 08, 2022
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Steven was great! We moved in to a new home that has geothermal heating & cooling. We had no knowledge of how the system worked. Steven took the time to explain everything and taught us how everything works. Very happy to have their service and will use them again in the future! Services: Heating system maintenance, Cleaning
