Call Now
Website
Call
Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Services in Jacksonville Since 1962
Thigpen Heating & Cooling has been a trusted provider of HVAC solutions in Jacksonville, FL since 1962. Founded by Joe Thigpen Sr., our family-owned business has grown to employ over 75 professionals dedicated to delivering exceptional residential and commercial heating, cooling, and air quality services. Our technicians undergo rigorous training and background checks, ensuring expertise in system installation, repair, and maintenance. We prioritize customer satisfaction through 24/7 emergency service, annual maintenance plans, and energy-efficient solutions.

Our commitment to professionalism includes shoe-free service, thorough cleanup, and transparent communication. With decades of experience serving Duval, Clay, and St. Johns counties, we combine technical excellence with ethical practices to guarantee 100% satisfaction. Our partnership with Lennox ensures access to cutting-edge HVAC technology while maintaining affordability for Jacksonville residents.
Services
HVAC Installation AC Repair Annual Maintenance Ductless Systems Air Quality Solutions Commercial HVAC Ductwork Modifications Thermostat Services UV Light Installation Filter Replacement
Details
  • Year established: 1962
Highlights and features
  • We offer 24/7 emergency HVAC services for urgent needs
  • Our technicians are certified and undergo background checks
  • We guarantee 100% satisfaction with all installations
  • Family-owned with 60+ years of Jacksonville market knowledge
  • We use Lennox premium HVAC systems for superior efficiency
What people say
Go above and beyond Very professional and polite Best service in the industry Prompt emergency response Technicians care for homes
Services
HVAC Installation
We specialize in complete HVAC system installation for residential and commercial properties. Our certified technicians ensure proper sizing and configuration for optimal efficiency. Using premium Lennox equipment, we deliver customized heating and cooling solutions that meet Florida's climate demands while reducing energy costs through proper installation techniques.
AC Repair
Our 24/7 AC repair service addresses emergency cooling failures with rapid response times. Technicians diagnose issues ranging from refrigerant leaks to compressor failures, using factory-certified parts for lasting repairs. We prioritize same-day service during Jacksonville's peak summer months to restore comfort quickly and safely.
Annual Maintenance
Preventive maintenance plans extend HVAC system lifespan while improving efficiency. Our comprehensive inspections include coil cleaning, refrigerant checks, electrical connections, and airflow optimization. Regular maintenance reduces breakdown risks by 95% and maintains manufacturer warranty validity for residential and commercial systems.
Ductless Systems
Ductless mini-split systems provide efficient climate control for additions and sunrooms. Our technicians install multi-zone systems with inverter technology for consistent temperatures. These space-saving solutions offer 30% energy savings compared to window units while maintaining quiet operation and aesthetic appeal.
Air Quality Solutions
We improve indoor air quality through UV purification, HEPA filtration, and dehumidification systems. Our solutions target allergens, bacteria, and volatile organic compounds, reducing respiratory irritants by 99%. Commercial clients benefit from OSHA-compliant air quality assessments and remediation plans for healthier work environments.
People
Joe Thigpen Jr.
President
Following his father's legacy since 1962, Joe Thigpen Jr. oversees daily operations with a focus on technical excellence and customer satisfaction. He maintains strict service standards while expanding the company's capabilities in commercial HVAC solutions.
Questions
What HVAC services do you offer for residential customers?
We provide complete HVAC installation, repair, and maintenance services including emergency AC repair, ductless systems, air quality solutions, and annual maintenance plans for Jacksonville homeowners.
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24-hour emergency HVAC repair services for urgent heating and cooling failures, with technicians available year-round for immediate response.
What financing options are available for HVAC upgrades?
We offer flexible financing programs for system replacements and major repairs through our partnership with Lennox Financial Services, with approved credit terms for qualified customers.
What areas do you service?
We serve Jacksonville and surrounding counties including Duval, Clay, and St. Johns, with technicians strategically located for rapid response across Northeast Florida.
Reviews (7)
Charlotte Bowe
Jun 18, 2022 Report
Both Chris and Ron were knowledgeable and professional. Worked from the moment they came in to the moment they left. Answered all questions without hesitation and clean any debris from the work site. Express the need for items and suggestions for improving the quality of our HVAC system without pressure. Thanks for a great job and your honesty, integrity and knowledge!
Howard Gager
May 14, 2022 Report
Our old A/C unit developed a leak and we had to replace it. The sales rep (Wayne Furr) came out the next morning and provided an evaluation of our old, out date system. He presented options from the basic to the most energy efficient system offered. He spent more than sufficient time explaining the pluses and minuses of each. He provided thorough financial benefits of each along with options. We chose the energy efficient option and got rebates from the manufacture and other incentives.

It was a pleasure to work with Wayne in this process. Fortunately, Thigpen could come out the next day to remove our old unit and install the new one. All involved were very professional during the process and I would recommend to anyone to use their service or at the least give them a chance to use their service.
John Hotes
Apr 24, 2022 Report
Unbelievable! Had issue with no blower fan in Air Handler. Left a message on their website after hours expecting a call the next morning. In 5 minutes, a technician called me to diagnose the issue. Paul Ruckman (Senior Service Technician) called me on his way and arrived on time. He was meticulous in analyzing the issue and provided three alternatives for a resolution. He ended up putting a new motor in and rewiring the blower system. Took his time and carefully did it right.

When it was confirmed that the blower was fixed, he then took the time to check all electrical load levels and then went one step further to check Freon levels. Thigpen has all of the latest electronics to check systems carefully. Paul has over 15 years experience and was able to answer my questions and made me feel very confident in the repair procedure. Today, my house went from 75% humidity levels to 55% in a matter of minutes.the family is ecstatic. I set their expectations low and Paul Ruckman exceeded all expectations and more. I've used Thigpen for over 20 years and highly recommend them to everyone. Thanks Thigpen!
Vicki Owens
Apr 14, 2022 Report
Don a decade's longtime employee of Thigpen heating and Cooling is a Consummate Professional. He was able to give me simple advice that Got me back in the cool air. I have dealt with several AC and Heating company's, owning a home and rentals and by far Thigpen has been outstanding. I would recommend them highly, for their knowledge and service all done in a very timely manner.
T. D.
Mar 27, 2022 Report
Thigpen did an amazing job for us. Wayne is an exceptional professional and helped us resolve the issue we were having. He took the time to sit down with us and discuss our options. The crew that came out to perform the work did an outstanding job from start to finish. Tyler, Jack, and Mark worked non-stop and were very professional and courteous young men. We've been with Thigpen for several years and highly recommend their services. Thanks to everyone at Thigpen for honest and quality service.
Marilyn Parker
Feb 08, 2022 Report
On Saturday with wind chill at about 30 degrees service tech Paul R.was out for heating issues. Very promptly arrived, and provided concise, professional advice for solution. Went over and beyond expected services to our satisfaction. Would certainly recommend for his expertise. Service: HVAC system maintenance
Pamela Kaiser
Jan 18, 2022 Report
Pleasantly surprised by Luke today! Have used David Grey for a decade at my business and always found their staff from reception to tradesmen to be frankly not the friendliest and not the most professional. I was dreading having to get them out once again after so many uncomfortable experiences. Today I called Thigpen and was pleasantly surprised by the receptionist who was darling and the gentleman who came out to the home.

He was polite and kind, professional and quickly resolved the issue. I would say if you haven't tried Thigpen, it would be worth it. Today went from a day of dread to a day of great service with very prompt, friendly and professional staff. Sometimes you get lucky Thank you Luke!