Business Details
32 Years
experience
Emergency
services
Custom Pool Builders in Jacksonville, FL
Since 1994, Palace Pools has evolved from a pool cleaning service to a leader in custom pool construction and maintenance across Jacksonville, St. Augustine, and Northeast Florida. Our team combines decades of hands-on experience with a commitment to quality, delivering tailored pool solutions that prioritize durability and aesthetic appeal. We specialize in inground concrete pools, advanced control systems, and energy-efficient technologies, ensuring every project meets exacting standards.Transparent communication and proactive maintenance define our approach, supported by licensed professionals who embrace innovation while maintaining personalized service. Rooted in local expertise, we serve residential clients with prompt repairs, comprehensive renovations, and cutting-edge designs that transform backyards into functional retreats.
Services
Custom Pool Design
Pool Renovation
Weekly Maintenance
Pool Inspections
Water Features
Spa Construction
Equipment Repair
Outdoor Living Spaces
Energy-Efficient Pools
Pool Enclosures
Details
- Year established: 1994
Highlights and features
- We offer 30+ years of trusted experience in pool construction and maintenance.
- Our team is licensed and BBB A+ accredited for quality assurance.
- We provide reliable, local expertise with quick response times in Northeast Florida.
- Proven track record of 5-star customer satisfaction and timely project completion.
- Family-owned business delivering personalized care and transparent communication.
Associations and certifications
- Better Business Bureau
What people say
Professional and timely
Excellent communication
5-star company
Prompt repairs
Quality craftsmanship
Services
Custom Pool Design
Our custom pool design service transforms backyards into personalized oases. Using 3D modeling and premium materials, we create inground concrete pools tailored to your lifestyle. Clients benefit from energy-efficient options and seamless integration with outdoor living spaces, ensuring a unique, durable result.
Pool Renovation
Revitalize outdated pools with our renovation expertise. We upgrade structures, install modern control systems, and enhance aesthetics using high-quality finishes. Homeowners enjoy improved functionality and increased property value through our meticulous, client-focused remodeling process.
Weekly Maintenance
Our comprehensive maintenance plans ensure pools remain pristine year-round. Services include chemical balancing, cleaning, equipment inspections, and proactive issue detection. Clients receive consistent, hassle-free care from licensed technicians dedicated to preserving pool longevity and safety.
Water Features
Enhance outdoor spaces with custom water features like waterfalls, fountains, and sheer descents. We integrate these elements into pool designs for added visual appeal and ambiance. Each feature is crafted to complement the pool's style while ensuring durability in Florida's climate.
Pool Inspections
We provide detailed pool inspections for homebuyers, identifying structural, mechanical, and safety concerns. Our reports highlight necessary repairs or upgrades, empowering clients with critical information before property purchases. This service ensures informed decisions and long-term pool reliability.
Questions
What areas do you serve?
We serve Jacksonville, St. Augustine, Fernandina Beach, Orange Park, and surrounding Northeast Florida counties including Duval, Clay, and St. Johns.
Do you offer pool financing options?
Yes, we provide financing solutions to help homeowners invest in custom pools and renovations with flexible payment plans.
Are your pool contractors licensed?
Yes, we hold Florida Certified Pool/Spa Contractor License #CPC04822 and maintain full insurance coverage.
How quickly do you handle emergency repairs?
We prioritize urgent issues like leaks or equipment failures and typically respond within 24 hours to restore pool functionality.
Can you design energy-efficient pools?
Yes, we incorporate energy-saving technologies like solar heating and LED lighting to reduce operating costs and environmental impact.
What sets Palace Pools apart from competitors?
Our combination of 30+ years of local experience, BBB A+ accreditation, and personalized service ensures unmatched quality and customer satisfaction.
Videos
Reviews (4)
Chris Krash
Mar 15, 2022
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Super expensive. I believe there are better options for repairs. mine was to a pool heater. 1400 bucs a year ago. I went to use it last week. Same problem
Vilma
Feb 26, 2022
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My pool is finally finished. I LOVE IT! It's exactly as I envisioned. It took 9 months from breaking ground to pool school, which is twice as long as it should. I know COVID! Start was pushed back 5 months because COVID! My biggest complaint, besides the time, is lack of communication. I did bring that issue up with Mike. Overall I would recommend this company.
Chrystal Adinolfi
Oct 04, 2021
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Critical: Professionalism, Quality, Value absolutely horrible service. they took my money and canceled the contract. not professional in my eyes. would never recommend.
Moj Moji
Sep 25, 2021
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Critical: Professionalism This compony gives no value for their customers. They stop our service via an email and no further notice. Very unprofessional. I don't recommend this company.
