Business Details
47 Years
experience
Emergency
services
Your Trusted Partner for Professional House Cleaning Services
Since 1979, The Maids has redefined home cleaning through innovation and expertise. Founded on the principle of delivering exceptional service, we pioneered the 22-Step Cleaning Processa proprietary method that ensures thoroughness and consistency across all our locations. As the exclusive partner of Mr. Clean, we combine industry-leading techniques with eco-friendly products to prioritize family and pet safety. Our franchise model spans nearly 200 offices in the U.S. and Canada, supported by professionally trained, bonded, and insured teams.With a focus on health, efficiency, and customer satisfaction, we offer flexible plans tailored to modern lifestyles, backed by a 100% satisfaction guarantee. Our commitment to excellence positions us as a trusted leader in residential and commercial cleaning, continuously setting benchmarks for quality and reliability.
Services
House Cleaning
Deep Cleaning
Carpet Cleaning
Window Cleaning
Appliance Cleaning
Move-In/Out Cleaning
Airbnb Cleaning
Post-Renovation Cleaning
Green Cleaning
Small Business Cleaning
Details
- Year established: 1979
Highlights and features
- We implement a patented 22-Step Cleaning Process for a deep clean every time.
- Our team uses eco-friendly, EPA-approved disinfectants safe for kids and pets.
- We guarantee 100% satisfaction with flexible scheduling options.
- Our bonded and insured teams undergo rigorous training and background checks.
- We offer contactless services for health and safety during special circumstances.
Associations and certifications
- Mr. Clean
What people say
Spotless and stress-free
Eco-friendly products
100% satisfaction guarantee
Trained professionals
Flexible scheduling
Services
Deep Cleaning
Our 22-Step Cleaning Process targets every detail, from dusting to disinfecting, ensuring a healthier home. Ideal for seasonal refreshes or post-event cleanups, this service removes deep-seated dirt and allergens. Professional-grade tools and non-toxic products leave your home hygienic and fresh-smelling.
House Cleaning
Tailored recurring cleaning plans maintain daily cleanliness with weekly, bi-weekly, or monthly visits. Focuses on kitchens, bathrooms, living areas, and floor care. Enhances hygiene and reduces stress for busy households, offering peace of mind and consistent quality.
Carpet Cleaning
Professional carpet cleaning extends fabric life while eliminating stains and odors. Our technicians use advanced equipment to extract dirt and allergens, improving indoor air quality. Safe for homes with pets and children, ensuring a cleaner, healthier environment.
Move-In/Out Cleaning
Prepares homes for new occupants or finalizes move-out details. This service includes deep cleaning all rooms, appliances, and fixtures. Reduces stress during relocation while meeting rental turnover standards, ensuring a spotless, welcoming space.
Airbnb Cleaning
Designed for short-term rentals, this service ensures guest-ready spaces with sanitized surfaces and fresh linens. Focuses on high-touch areas and curb appeal, helping hosts maintain positive reviews and repeat bookings through consistent cleanliness.
People
Cathy Skula
Chief Executive Officer
With a background in franchising and leadership roles, Cathy Skula has driven growth for major brands like Rent-A-Center. At The Maids, she focuses on franchisee success and operational excellence, leveraging 27 years of industry experience to strengthen the brand's market position.
Dave Smith
Chief Operating Officer
Dave Smith brings 27 years of operational leadership in franchising, previously managing over 400 locations for Rent A Center. At The Maids, he oversees franchise operations and training, ensuring consistent service delivery and team development across the U.S. and Canada.
Calum Middleton
Chief Financial Officer
Calum Middleton holds a PhD in Finance and has led financial strategy for major hospitality brands like Gordon Ramsay North America. At The Maids, he manages accounting, compliance, and financial planning, applying his expertise to support sustainable growth and fiscal responsibility.
Questions
What services does The Maids offer?
We provide deep cleaning, recurring cleaning, move-in/out services, carpet cleaning, window cleaning, and specialized options like Airbnb and post-renovation cleaning.
Do you use eco-friendly cleaning products?
Yes, we prioritize non-toxic, EPA-approved disinfectants safe for children, pets, and the environment.
Are your cleaning teams bonded and insured?
All our professionals undergo background checks and are fully bonded and insured for your protection.
Can I schedule a same-day cleaning?
Yes, we offer same-day service for unexpected needs with advance availability confirmation.
What areas do you service?
We operate in over 90 cities across the U.S. and Canada, with nearly 200 local franchises.
Do you offer a satisfaction guarantee?
We back every clean with a 100% satisfaction guarantee, addressing any concerns promptly.
Reviews (6)
Alicia Daniel
Apr 28, 2022
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I have no idea how they have such high ratings. I booked them for December 22, 2021. Got the confirmation and everything. Then I never heard from them again. They completely ghosted me and left me hanging. I had to scramble to find someone else at the last minute. Very disappointed.
Brian Hale
Mar 01, 2022
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The Maids have been cleaning my home for a couple of years now and I highly recommend them. First, the cleaning is always done right, and they show up when scheduled. Furthermore, they are very responsive to calls or email if I have to re-schedule or add an additional cleaning. Update for 2022: This is all still true and happy to continue using The Maids.
Alice McCabe
Feb 28, 2022
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We love we our team! They do a great job and it's so nice to come home to a clean house. Service: Standard cleaning
George Clements
Feb 26, 2022
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We are very happy with the service we receive from The Maids. They are reliable and thorough. Thank you so much! Service: Standard cleaning
Janet Banks
Feb 06, 2022
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Our team is outstanding. We had to do the cleaning ourselves during the pandemic lockdown, and was reminded how difficult housework can be. We got them back as soon as we could with a Deep clean, and have continued every other week since. So grateful to have them back Services: Deep clean, Standard cleaning
Amy Macdougall
Jan 18, 2022
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I have used so many cleaning services in the past and the maids Boston is definitely the best. They are so thorough and professional and have lovely energy when they are in our home. We feel grateful to be using them. Services: Deep clean, Standard cleaning