Payne Mechanical Services

Business Details

50+ Years

experience

Emergency

services

Commercial HVAC & Plumbing Services in Shreveport, LA

Founded in 1956, Payne Mechanical Services has been a trusted provider of commercial HVAC, plumbing, and building automation solutions for over six decades. As a family-owned business, we prioritize customer satisfaction through quality service, competitive pricing, and a commitment to innovation. Our team of certified technicians delivers 24/7 emergency support, preventive maintenance programs, and state-of-the-art technology to ensure optimal comfort and efficiency for commercial spaces. With multiple locations across Louisiana and Texas, we combine local expertise with industry-leading partnerships to serve diverse sectors including healthcare, education, and hospitality.

Our legacy of excellence, recognized through awards like the National Association of Plumbing Contractors' Contractor of the Year, underscores our dedication to reliability and technical proficiency. We maintain rigorous certifications in backflow prevention and energy-efficient systems, ensuring compliance with the highest safety and performance standards. Through three generations of Payne leadership, we continue to uphold our founding philosophy: customer satisfaction is our ultimate goal.

Services

Commercial Plumbing HVAC Maintenance Building Automation Indoor Air Quality Sewer Camera Services Gas Leak Repair Bathroom Remodeling Water Heater Installation Backflow Prevention Emergency Repairs

Details

Year established: 1956

Highlights and features

We offer over 60 years of specialized expertise in commercial HVAC and plumbing systems.
Our 24/7 emergency services ensure rapid response for critical infrastructure issues.
Certified backflow prevention specialists with state-licensed technicians.
Three generations of family leadership maintaining industry excellence since 1956.
Energy-efficient solutions that reduce operational costs by up to 30% through NPBI technology.

Associations and certifications

UL
CE
LINC Network of Contractors

What people say

Promptly answered Polite and efficient Professional company Stand by products Excellent company

Website

Update Listing

Services

Commercial Plumbing

Our 24/7 commercial plumbing solutions address emergencies, installations, and preventive maintenance. Certified technicians handle gas leaks, sewer camera inspections, and restroom renovations. We guarantee rapid response times and compliance with backflow prevention standards.

Commercial HVAC

Comprehensive heating and cooling services include equipment repair, replacement, and maintenance agreements. Our LINC Network-certified technicians service rooftop units, chillers, and ductless systems. Preventive programs ensure energy efficiency and system longevity.

Building Automation

ASI Controls-integrated automation systems optimize energy efficiency through centralized management and remote access. Our solutions reduce energy consumption by up to 30% while maintaining comfort in industrial and office environments.

Indoor Air Quality

Needlepoint Bipolar Ionization technology eliminates pathogens and VOCs without ozone production. UL-certified systems improve air quality in healthcare, education, and commercial facilities while reducing carbon footprints.

Emergency Repairs

Immediate response for critical HVAC and plumbing failures. Our on-call technicians prioritize rapid resolution of issues affecting business operations, including water heater failures and gas leaks.

People

Keith Payne

General Manager

Third-generation leader overseeing Northwest Louisiana operations. Brings decades of mechanical contracting experience to client solutions and team management.

Dustin Kelley

General Manager - East Texas

Manages Texarkana and East Texas operations with focus on customer satisfaction and service excellence since joining the company.

Marvin Hessel

Branch Manager - Dallas/Fort Worth

Experienced leader directing Dallas/Fort Worth operations. Specializes in expanding service capabilities and maintaining high technical standards.

Mark Dudley

Plumbing Supervisor

Supervises plumbing operations with extensive expertise in commercial installations and emergency repair protocols.

Alex Sartor

HVAC Service Manager

Manages HVAC service teams in Dallas/Fort Worth. Certified in advanced system diagnostics and preventive maintenance techniques.

Questions

What commercial HVAC services do you offer?

We provide installation, repair, and maintenance for rooftop units, chillers, ductless systems, and preventive maintenance agreements.

Are your plumbers available for emergencies?

Yes, our certified technicians offer 24/7 emergency plumbing services for commercial properties.

Do you service both residential and commercial properties?

We specialize in commercial HVAC and plumbing services, though some divisions handle large residential projects.

What financing options are available?

We offer financing through FTL Finance for commercial HVAC and plumbing upgrades.

How can I schedule service?

Call our main office at 318-671-0015 or use our online contact form for emergency or routine service requests.

What areas do you serve?

We operate in Shreveport, LA; Longview, TX; Carrollton, TX; Texarkana, TX; and Dallas, TX.

Reviews (6)

Write a Review

Ginger Huff

Jun 24, 2020 Report

We LOVED our experience with Payne. They installed our new ac system. Their technicians were on time, very respectful and worked quickly. The Payne company made purchasing our new unit easy and stress-free. The financing application was done over the phone and we received the results within thirty minutes. The office workers also treated me great on the phone. We are very happy with our decision to use the Payne company.

Emily Hastings

Jun 18, 2020 Report

Absolutely amazing company! We had our AC system break in the middle of summer, they were here within a day of calling for an estimate. There was no pitch to sell us something we didn't need, just facts. We couldn't be happier with our new AC system and how it was installed. Also any plumbing issues we call and someone is at our house ASAP and the issue fixed immediately. We do not go to anyone else but Payne!

Dv Omni

Apr 22, 2020 Report

Excellent staff, technicians and follow up! Their prices are better than all others we checked into for a full AC/heater for our home. And they're doing more work than the higher prices to help us out. They are also good to us Military and retirees.

Matt Kuhary

Mar 23, 2020 Report

Our service technicians were on time, super courteous, and extremely efficient. They completely replaced our furnace in our attic with the temps above 122 degrees in under 8 hours (and even with a lunch break). Thank you, Payne! Y'all are amazing! Services: HVAC system maintenance, A/C system maintenance, A/C system repair, Install AC

Ryan Roberts

Jan 14, 2020 Report

Technician arrived at the scheduled time. Reviewed and checked out the roof top unit quickly and efficiently. Determined what the issue was and presented the issue and the proposed solution clearly so that we understood what is happening. He informed us he would be going to the supply house and would return as soon as possible to make the repair. He returned within the hour and was able to make the repair the same day. He then checked with us to make sure everything was ok before he left. We appreciated his professional attitude, presentation, and appearance.

Monica Tibbit

Jun 19, 2019 Report

Excellent service. I had plumbing problems that needed to be fixed quickly. I called Payne mechanical and they had someone out the next morning. They worked out my issues in a speedy manor and were very polite and professional the whole time at my home.