Business Details
50+ Years
experience
Emergency
services
Wholesale Security Equipment & Expert Support Since 1973
Canal Alarm has been a trusted wholesale distributor of physical security equipment since 1973. Founded in New York City, we remain family-owned and operate with a commitment to honesty, integrity, and reliability. Our team of experts, with an average of 20 years of industry experience, provides technical expertise, project registration, and system design services to streamline installations. We prioritize customer satisfaction through lifetime tech support, price-matching guarantees, and a focus on U.S.-manufactured products.As an authorized dealer for all brands we carry, we ensure warranty validity and product authenticity. Our three generations of leadership reflect our dedication to slow, values-driven growth while maintaining industry-leading service standards.
Services
Security Equipment Distribution
System Design Consultation
Technical Support
Warranty Assistance
Product Training
Details
- Year established: 1973
Highlights and features
- We offer 50+ years of experience in security equipment distribution
- Our team includes certified experts with 20+ years of industry experience
- We provide 24/7 lifetime technical support for all products
- Our price-match guarantee ensures competitive pricing
- We are authorized dealers for every brand we carry
What people say
Excellent service
Knowledgeable advisors
Trustworthy
Quick response
Reliable products
Services
Security Equipment Distribution
We distribute physical security equipment including cameras, access control systems, and alarm components. Our inventory includes both retail and commercial-grade products from leading manufacturers. All equipment is sourced directly from authorized suppliers to ensure authenticity and warranty compliance.
System Design Consultation
Our experts provide system design assistance for security installations. This includes product selection, technical specifications, and integration planning. We help professionals create efficient security solutions tailored to specific project requirements and building codes.
Technical Support
We offer 24/7 technical support for all purchased products. Our team assists with troubleshooting, installation guidance, and system maintenance. Support is available via phone, email, or in-person visits at our New York locations.
Warranty Assistance
We facilitate warranty claims for defective products within manufacturer terms. Our team coordinates with manufacturers to expedite repairs or replacements. We also provide documentation support for warranty validation and service requests.
Product Training
We offer training sessions on security equipment operation and maintenance. Our programs cover system setup, software integration, and troubleshooting techniques. Training is available for both individual professionals and organizational teams.
People
Reuben Weinstein
Founder/CEO
Reuben Weinstein established Canal Alarm in 1973 and built it into a trusted security equipment distributor. He maintains leadership through three generations of family ownership while upholding core values of integrity and customer service.
Samantha
National Practice Lead for AI
Samantha leads AI initiatives at Canal Alarm, delivering data science solutions. She collaborates with executives to shape technology strategies and drives innovation through client-focused approaches to security systems.
Chris
Principal Cloud and AI Architect
Chris brings 25+ years of cloud computing expertise to Canal Alarm. He specializes in data science and analytics while teaching graduate courses. He contributes industry knowledge through publications and technology event speaking engagements.
Josh
Chief Technology Officer
Josh has 30+ years of IT industry experience designing enterprise solutions. He evaluates emerging technologies and helps clients develop strategic technology roadmaps while promoting professional development within Canal Alarm.
Parrish
CTO-Level Strategy Leader
Parrish specializes in multi-cloud solutions and enterprise architecture. Certified as an AWS Solution Architect, she develops technology strategies for C-level executives and contributes to industry advisory boards as a recognized thought leader.
Questions
What types of security equipment do you carry?
We carry comprehensive security equipment including cameras, access control systems, alarm components, and monitoring devices from leading manufacturers.
Do you offer technical support after purchase?
Yes, we provide 24/7 lifetime technical support for all products through phone, email, or in-person assistance at our New York locations.
Are your products covered by manufacturer warranties?
All products come with standard manufacturer warranties. We assist with warranty claims and provide documentation support for validation.
How do you ensure product authenticity?
We are authorized dealers for every brand we carry, ensuring all products are genuine and meet U.S. market specifications.
Do you offer price matching for security equipment?
Yes, we guarantee competitive pricing through our price-match policy for equivalent products from authorized dealers.
What areas do you serve?
We primarily serve Manhattan and Long Island from our two New York locations, with nationwide shipping and support capabilities.
Reviews (5)
Natalya Melnyk
Jan 22, 2022
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WORST COMPANY I EVER PURCHASED FROM! Rude customer service, dishonest management, not standing behind their product and refusing to refund even after I returned their defective item! Never again!
Darrell N.
Sep 05, 2021
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Been goin for years. Best place to get cameras any surveillance security products. Z knows his stuff.
Slavik Klepa
Aug 23, 2021
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Terrible company! Sold me defective Google Max, I returned it but they refused to issue refund because "they can't resell it". What a nonsense! When I called, Marta picked up the phone, shed yelled and disrespected me. This is not acceptable! I will be filing dispute with my bank. Do NOT buy anything from this company!
Tom H.
Dec 13, 2019
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They have everything from anything like CCTV cameras and intercoms and all platforms network, door access solutions. Zaib was so great and helpful to assist me with my needs. Highly recommended
Matthew McDaniel
Sep 20, 2018
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We recently had a Canal Alarm Devices installed in our home. Jamaal Barrow, the technician, was on time, efficient, pleasant and very patient with all my questions. Thanks Jamaal!
