Business Details
49 Years
experience
Emergency
services
Your Trusted Plumbing & HVAC Experts in Springdale, AR
Established in 1977, Mayes Plumbing and Heating has built a reputation as a trusted provider of comprehensive plumbing and HVAC services in Northwest Arkansas. Our family-owned business combines four decades of hands-on experience with a commitment to solving complex problems that other companies might avoid. Our team of certified professionals specializes in residential and commercial installations, repairs, and maintenance across plumbing systems, heating equipment, air conditioning units, and ductwork. We utilize premium materials sourced from trusted suppliers while maintaining 24/7 availability to address urgent service needs. Through every project, we emphasize proactive solutions that prevent future issues, including system upgrades and specialized repair techniques like no-flame copper pipe work.Our vertically integrated operations encompass excavation, new construction, and retrofitting, supported by in-house fabrication capabilities and a fleet of specialized equipment. We stand by our work through service contracts and post-installation support, ensuring clients receive long-term value. With our roots in Navy Reserve training programs and local apprenticeship experience, we continue evolving under the leadership of the Mayes family while preserving core values of reliability and craftsmanship.
Services
Plumbing Repairs
Heating Installation
AC Repair
Drain Cleaning
Excavation
Details
- Year established: 1977
Highlights and features
- 40 years solving complex plumbing and HVAC challenges
- Locally owned with 24/7 emergency service availability
- In-house fabrication and specialized excavation equipment
- Licensed professionals handle all makes/models
- No-flame copper repair technology for safer installations
What people say
40 years of expertise
24/7 emergency service
Solved complex issues
Technologically advanced methods
Family business values
Services
Drain Cleaning
Our advanced hydrojet cleaning technology removes stubborn clogs and buildup from drain lines. Using high-pressure water streams, we clear blockages while preserving pipe integrity. The service includes video inspection to identify root causes and prevent future issues, ensuring optimal drainage performance for residential and commercial properties.
AC Repair
We diagnose and fix all heating, ventilation, and air conditioning system malfunctions. Our technicians service Carrier products and other major brands, performing compressor repairs, refrigerant recharging, and ductwork modifications. Emergency repairs are prioritized with 24/7 response to restore comfort quickly during Arkansas summers.
Trenchless Repairs
Minimally invasive trenchless technology replaces underground pipes without excavation. We use pipe bursting and point repair methods for sewer and water lines. This reduces property disruption while extending system lifespan. Suitable for residential backyards and commercial sites with paved surfaces.
Commercial Plumbing
Custom plumbing solutions for commercial buildings including multi-story complexes and industrial facilities. Services range from new construction installation to 24/7 emergency leak repairs. Our fleet handles large-scale projects with dedicated service contracts for preventive maintenance and urgent response.
Excavation
Full-scale excavation services for plumbing and HVAC installations. We operate cutting-edge equipment for deep trenching, concrete removal, and backfill operations. Capabilities include directional boring for underground utility lines and septic system installation, with equipment available for depths over 10 feet.
People
Kenny Mayes
Founder
Founded the company in 1977 after Navy Reserve training and local apprenticeships. Built business through reliability and technical excellence. Pioneered 24/7 service model and specialized repair approaches that became core company values.
Debbie Mayes
Co-Founder
Supported business growth from home-based startup to established company. Managed administrative operations during early expansion. Instrumental in maintaining family values and customer service standards during company growth phases.
Nathan Mayes
Current Leader
Third-generation leader continuing family legacy. Oversees operations with sister Jaymee and spouse Kari. Focuses on technological advancement while preserving core principles of reliability and craftsmanship established by founders.
Jaymee Mayes
Management Team
Integral part of leadership team ensuring business continuity. Collaborates with Nathan to maintain technical excellence and customer satisfaction standards. Combines inherited expertise with modern business practices for sustained growth.
Kari Mayes
Operations Support
Provides operational support through administrative and client relations functions. Maintains family-oriented approach to customer service. Works closely with leadership team to implement day-to-day business strategies effectively.
Questions
Do you service both residential and commercial properties?
Yes, we provide plumbing, HVAC, and excavation services for all residential homes and commercial businesses across Northwest Arkansas.
What emergency services are available?
Our 24/7 emergency team responds to urgent plumbing leaks, heating failures, and HVAC emergencies with rapid service calls.
Can you handle large-scale excavation projects?
Our equipment handles both small repairs and large excavations exceeding 10 feet depths with specialized machinery.
Do you offer trenchless pipe replacement?
Yes, we use modern trenchless technology for sewer and water line replacements to minimize property disruption.
Are your technicians certified?
All our technicians are licensed, bonded, and insured with ongoing training in latest plumbing and HVAC technologies.
How do you handle commercial maintenance?
We offer customized service contracts with preventive maintenance programs for commercial and industrial plumbing and HVAC systems.
Reviews (5)
Lindi C.
Nov 23, 2020
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Great service and left the job very clean. Super helpful with emergency service and helping us with chaos in a calm manner.
Matt Spiva
Apr 12, 2020
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I was referred to these guys by family and I admit they are amazing to deal with. Tommy was dispatched to my home and called to ask if he could come sooner because he was available. He addressed multiple issues I had in a very timely manner and was very polite. Hopefully I don't have any more issues but if I do I know who to use. Thank you guys!
Denea Layman
Jan 11, 2020
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I have used their services twice in the last year for two different issues. From the first phone call to the minute the technician left, everyone I encountered has been friendly, professional and detail orientated. Extremely happy! They have a new customer for life.
Caitlin Madison
Mar 23, 2019
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I have used this company several times throughout the years recently called them about fixing my toilet the receptionist was very nice but when the plumber called me he was incredibly rude and then just hung up on me.
LeAnn Layman
Nov 15, 2018
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My air conditioner went out and they were able come the same day I called. They had the part on their truck, no waiting for a part to be ordered, which was such a relief. Steve went the extra mile and I appreciate the top notch service.