Business Details
Emergency
services
Trusted HVAC & Plumbing Services in Columbus
Founded on a commitment to quality and customer comfort, our company has grown from a local furnace service to a nationally recognized leader in HVAC and plumbing solutions. We guarantee repairs or replacements within 24 hours of your call more than 95% of the time, with certified technicians available around the clock for emergency services. Our comprehensive offerings include installation, maintenance, and repair of heating systems, air conditioning units, plumbing infrastructure, and indoor air quality solutions. We maintain a strict 2-hour service window with no after-hours fees, serving homeowners across central Ohio with all-brand compatibility. Our Comfort Pledge ensures quality workmanship, with technicians who clean thoroughly and provide detailed system education.As an industry leader, we invest in ongoing training and advanced diagnostics to deliver efficient, reliable service for every home we serve. Our Comfort Club membership provides priority scheduling and cost savings on preventative maintenance. With decades of experience and a focus on technical excellence, we maintain the highest standards of professional accountability. Customer testimonials consistently highlight our promptness, transparent communication, and meticulous work ethic. We stand by our work with comprehensive service guarantees, ensuring every repair meets our exacting standards before we consider the job complete.
Services
HVAC Installation
Furnace Repair
Air Conditioning Maintenance
Emergency Plumbing
Water Heater Replacement
Sump Pump Service
Duct Cleaning
Thermostat Installation
Heat Pump Repair
Indoor Air Quality Solutions
Highlights and features
- We guarantee repairs within 24 hours of call more than 95% of the time
- Our certified technicians provide service with 2-hour window guarantees
- We service all brands with no after-hours fees
- Our Comfort Club membership offers regular maintenance and cost savings
- We stand by our work with comprehensive service guarantees
What people say
Prompt and professional
Repair within 3 hours
Replaced tank quickly
Knowledgeable technicians
Stand behind their work
Services
HVAC Installation
We provide comprehensive HVAC system replacements for residential properties. Our certified technicians install energy-efficient heating and cooling systems that maintain optimal indoor comfort. The installation process includes system sizing calculations, equipment selection guidance, and proper disposal of old units while ensuring compatibility with existing infrastructure.
Emergency Plumbing
Our emergency plumbing service addresses urgent issues like burst pipes, water heater failures, and frozen pipe emergencies. Available 24 hours daily, our technicians respond promptly with diagnostic tools to identify and resolve problems efficiently while preventing further property damage.
Furnace Repair
We offer comprehensive furnace diagnostics and repair services for all system types and brands. Our technicians identify issues with ignition systems, heat exchangers, and airflow components while providing preventative maintenance to extend equipment lifespan and improve energy efficiency.
Sump Pump Service
Our sump pump specialists install, repair, and maintain water removal systems to protect basements from flooding. The service includes pump testing, float switch checks, and discharge line inspections to ensure reliable operation during heavy rainfall events while preventing water intrusion damage.
Duct Cleaning
We provide professional HVAC duct cleaning services to improve indoor air quality and system efficiency. Our technicians use high-powered vacuums and rotary brushes to remove accumulated debris while inspecting ductwork for leaks and insulation issues that affect heating and cooling performance.
Questions
Do you provide 24/7 emergency services?
Yes, we offer 24/7 emergency HVAC and plumbing services with guaranteed 2-hour response windows.
What areas do you serve?
We primarily serve Columbus and surrounding central Ohio communities for residential HVAC and plumbing needs.
How quickly can you replace a water heater?
Our technicians often complete water heater replacements within one business day after initial diagnosis.
Do you service all HVAC brands?
Yes, our certified technicians work with all major HVAC brands and system types.
What financing options are available?
We offer flexible financing solutions to help homeowners complete necessary HVAC and plumbing repairs.
Do you guarantee your repairs?
Yes, we guarantee our work with specific timeframes and quality standards outlined in our Comfort Pledge.
Videos
Reviews (6)
Joshua Anderson
May 16, 2022
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Our AC went out last weekend. Monday morning I called Atlas Butler and by noon a technician was at our door. He evaluated our system inside and out showing me everything along the way. It was evident that we had big problems. He expressed his concern and offered to have someone walk me through the extent of the problems. Mark showed up that evening at 6 and walked us through our options. He was extremely understanding of our cost concerns and made sense of a system that worked within our budget. Dan and Zach showed up at 8am the following day and worked tirelessly to get us back up and running. It just happened to fall on the two hottest days so far this year go figure and by the evening we were comfortable again. Thanks again to the entire team for your help.
Carmen Willoughby-Harris
May 08, 2022
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We had a hot water tank installed 4/2022 by Atlas Butler and let me start by saying the professionalism is top notch, our hot water tank went out on a Friday and we called to schedule an installation for the very next morning at 8am. Atlas text & called the morning of to notify that that would be there promptly at 8am. Shiloh & another serviceman were there at the top of the hour 8am. The were very kind, professional and their work was great quality.
They installed the tank in just a couple of hours, but the kicker is that they replace our old drain pipes and provided a drain pan and cleaned up the area perfectly! If you need any work completed please use this company! I hope you get Shiloh he is the BEST!
They installed the tank in just a couple of hours, but the kicker is that they replace our old drain pipes and provided a drain pan and cleaned up the area perfectly! If you need any work completed please use this company! I hope you get Shiloh he is the BEST!
Richard Gandarillas
May 06, 2022
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We have been Atlas Butler customers for the last 10 years. In our home they have installed heating, cooling, gas line and plumbing over the years. Today they installed my step-son's heating and cooling. You may find another provider that is less expensive but in our experience, after dealing with other providers for decades, you most likely will not find higher quality, response time, professionalism, and ongoing care. We highly recommend Atlas Butler!
Allison Kelly
Apr 30, 2022
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Nathan was wonderful! He was very kind and explained everything to me. He made sure to show me what was wrong with our furnace and why it needed to be replaced. He went over the different options and even took the time to get on the phone and explain everything to my husband as well. He was extremely personable and enjoyable to talk to. I would absolutely refer him and Atlas Butler to anyone needed furnace or a/c repair!
Brian Armstrong
Mar 16, 2022
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I have used Atlas Butler for over 12 years. The techs are professional, knowledgeable, and thorough. A special thank you to Scott McCloud who worked with me to get the price that worked for me. The installers were here on time at 8:00. Replaced furnace and air conditioner and were done at 1:00. They did a great job, thank you. Services: Heating system installation, Install AC
Jim Campbell
Mar 14, 2022
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I was EXCEPTIONALLY pleased with Atlas Butler! No one likes it when an unexpected big expense like a furnace and Heat Pump go out and have to be replaced but they eased it a bit! They got with me quickly when I found my system had gone out over night (8am tech assessment and sales call at 1030am). I knew the 17 yo system was having problems and was due for replacement. I did some preliminary checking on pricing and they were comparable.
By noon I was signed up for a new system to be installed the following morning at 8am! All parts in stock! They showed up with a crew of 4 and had the old system out by 930am. The new system was very professionally installed (VERY CLEAN INSTALL!), and they were out of there by 200pm. They laid down runners to protect the floor, and answered all my technical questions well (I'm technical so I had a lot!) Also walked me through set up and configuration, and PM of the new system! I was amazingly impressed! Would recommend them to anyone! Jim
By noon I was signed up for a new system to be installed the following morning at 8am! All parts in stock! They showed up with a crew of 4 and had the old system out by 930am. The new system was very professionally installed (VERY CLEAN INSTALL!), and they were out of there by 200pm. They laid down runners to protect the floor, and answered all my technical questions well (I'm technical so I had a lot!) Also walked me through set up and configuration, and PM of the new system! I was amazingly impressed! Would recommend them to anyone! Jim
