Business Details
21 Years
experience
Trusted Pool & Hot Tub Services in New Hampshire
At Empire Pools & Hot Tubs & Hot Tubs, we are passionate about transforming backyards into relaxing getaways through our comprehensive range of pools, hot tubs, outdoor furniture, and grills. As a two-generation family-owned business, we prioritize personalized service, ensuring every customer receives expert guidance from purchase through installation, repair, and long-term maintenance. Our dedicated team, with years of industry experience, specializes in pool and hot tub water testing, chemical solutions, and equipment sales, serving communities from Salem to Plymouth. We pride ourselves on offering top-tier products from trusted brands like Aspen Spas, Fantasy Spas, and Napoleon Grills, backed by a commitment to customer satisfaction and community trust. 
Services
Pool Installation
Hot Tub Sales
Water Testing
Outdoor Furniture
Grill Accessories
Fiber Fuel Bricks
Pool Chemicals
Hot Tub Repairs
Patio Sets
Propane Refills
Details
- Year established: 2005
Highlights and features
- We are a two-generation family-owned business with deep local expertise.
- Our team provides free in-store water testing for pools and hot tubs.
- We offer authorized service for Hayward, Aspen, and Napoleon product lines.
- Our staff has decades of combined experience in pool and hot tub maintenance.
- We stock thousands of parts for immediate installation or repair needs.
What people say
Kind, very knowledgeable
Help install, repair
One stop expertise
Free water testing
Family-owned business
Services
Pool Installation
We specialize in above-ground pool installation, offering expert guidance from selection to setup. Our team ensures proper water chemistry and safety features, providing long-term maintenance solutions. Customers benefit from our extensive inventory of Hayward and Polaris equipment, ensuring seamless integration and durability in New England climates.
Hot Tub Sales
Our showroom features Aspen Spas, Fantasy Spas, and Beachcomber models designed for energy efficiency and therapeutic benefits. Technicians provide installation support and seasonal servicing, with access to genuine replacement parts. Each purchase includes chemical balancing guidance and free water testing to maintain optimal hot tub performance year-round.
Water Testing
We offer complimentary water analysis using advanced testing systems to ensure pool and hot tub safety. Our technicians recommend customized chemical regimens using Baquacil, Frog King, and Spa Frog products. This service prevents equipment damage while maintaining health-compliant water conditions for residential and commercial clients.
Outdoor Furniture
Our selection includes Seaside Casual and Coastline Casual collections featuring weather-resistant designs. Expert staff assist in choosing durable, stylish arrangements for decks and patios. All furniture includes 10-year warranties against rot and moisture damage, with on-site assembly and delivery options available for large purchases.
Fiber Fuel Bricks
We sell compressed eastern white pine bricks as eco-friendly firewood replacements. These ready-to-use fuel bricks eliminate seasoning requirements while reducing smoke emissions. Available in bulk quantities, they suit wood stoves, fire pits, and outdoor heating applications, with convenient pickup options at both retail locations.
Questions
What pool services do you offer?
We provide pool installation, liner replacements, chemical balancing, and seasonal opening/closing services. Our technicians handle repairs for all equipment brands.
Do you service hot tubs year-round?
Yes, our authorized service center offers year-round maintenance, part replacements, and water chemistry support for all major hot tub brands.
Are your outdoor furniture products weather-resistant?
Our Seaside Casual and Coastline Casual lines use innovative materials that resist rot, splintering, and moisture damage through New England winters.
Can I test pool water for free?
Yes, we offer complimentary in-store water analysis using professional testing systems to ensure proper chemical balance.
Do you sell propane grill fuel?
We provide propane tank refills and carry Napoleon grill accessories for both gas and charcoal barbecue systems.
Is Fiber Fuel available for bulk purchase?
Yes, we sell Fiber Fuel Bricks by the bag or pallet, with skid options available for large-volume customers.
Reviews (6)
Jeff Nault
Jun 03, 2022
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Very helpful staff, which is good because without help I would have no clue where anything is in the store.
Candice Nereson
May 30, 2022
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Always very helpful when I have questions about balancing my pool water, and always have what I need in stock.
Donna Lee
Oct 05, 2021
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For the past two years, Empire pools has helped us out with opening & closing our above ground pool. The staff is always helpful and answered any questions that I have. The crew that worked on the pool were quick and efficient! Thank you for great work!
James Allard
Jan 31, 2021
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Went in with a friend and the people were very nice and helpful.store was clean and had lots of products from chemicals to swimming acessories. Good variety of pool parts also.
Carole Parsons
Jan 20, 2021
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They were out of stabilizer (our second trip to try to get it) and they won't agree to put some aside for us saving us a 1 hour roundtrip drive. In addition they could only perform a portion of the test on our pool water as they were out of supplies for the other tests.
Dale Hollins
Jun 29, 2020
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Ordered a pool from Tony May 18th.said it would be in with in 2 weeks and installed last week of june/first week of July We called July 5th they said we are on the schedule. July 6th they called and wanted to deliver pool said their installer will be out soon.on July 7th their installer called and scheduled last weekend in July. said that empire only e-mailed him July 5th to set up pool. We ordered it May 18th!
Why wait a month and a half to call the installer. I would of not bought the pool if I knew it was going to be this late for the install.if it was scheduled when we bought it it would be up a few weeks ago.
Why wait a month and a half to call the installer. I would of not bought the pool if I knew it was going to be this late for the install.if it was scheduled when we bought it it would be up a few weeks ago.