Business Details
39 Years
experience
Emergency
services
Your Trusted HVAC, Plumbing & Electrical Experts
At Horizon Services, we have built a legacy of trust and reliability since our founding in 1987. With over 38 years of experience serving homeowners across Delaware, Pennsylvania, New Jersey, and Maryland, we specialize in HVAC, plumbing, and electrical services designed to ensure year-round comfort. Our commitment to excellence is reflected in our unmatched 24/7 emergency services, which operate without additional charges, and our team of rigorously trained technicians, each completing 150 hours of annual training. We stand behind our work with industry-leading warranties and a no-surprise, upfront pricing model that guarantees transparency.Recognized with awards such as the Better Business Bureau Torch Award and consistent accolades from local communities, we combine technical expertise with ethical business practices to deliver solutions tailored to our customers' needs. Our state-of-the-art equipment and comprehensive service offerings, from system installations to emergency repairs, underscore our position as a leader in home comfort services.
Services
Air Conditioning Repair
Heating Installation
Plumbing Emergencies
Electrical Services
Indoor Air Quality
Water Heater Replacement
Drain Cleaning
System Tune-Ups
Sump Pump Repair
Water Treatment
Details
- Year established: 1987
Highlights and features
- 24/7 emergency services with no additional charges
- Upfront pricing guaranteed at time of service
- Technicians complete 150+ hours of annual training
- Industry-leading warranties covering all major services
- Over 38 years maintaining reliability in home comfort
Associations and certifications
- Better Business Bureau Torch Award
What people say
24/7 availability
Upfront pricing
Professional technicians
Excellent warranties
Quick emergency response
Services
Air Conditioning Repair
Our technicians specialize in repairing all types of air conditioning systems, ensuring efficient cooling during hot summer months. We address refrigerant leaks, frozen coils, and fan malfunctions while providing upfront pricing and 24/7 emergency availability. Our expertise extends to both residential installations and complex system diagnostics.
Heating Installation
We offer comprehensive heating system solutions including furnace, heat pump, and boiler installations. Our certified technicians ensure proper system sizing and energy-efficient operation while maintaining strict adherence to safety standards. Annual maintenance programs help extend equipment lifespan and optimize performance.
Plumbing Emergencies
Available 24/7 for urgent plumbing issues like burst pipes and water heater failures, our skilled plumbers resolve problems quickly with minimal disruption. We handle everything from drain cleaning to trenchless sewer repair using advanced diagnostic tools and modern techniques.
Indoor Air Quality
We improve home air quality through advanced filtration systems and purification technologies like Lennox PureAir devices. Our solutions target allergens, chemicals, and biological contaminants while maintaining optimal humidity levels for healthier living environments.
Water Heater Replacement
We install and service traditional tank and tankless water heating systems, ensuring reliable hot water supply. Our technicians diagnose efficiency issues and recommend appropriate replacements while providing proper venting and energy-saving configurations.
Questions
What HVAC services do you offer?
We provide full HVAC services including AC repair, furnace maintenance, heat pump installation, and system replacements with 24/7 emergency availability.
Do you charge extra for emergency services?
No, we never charge additional fees for after-hours or holiday emergency services across our service areas.
Are financing options available?
Yes, we offer financing programs for qualifying HVAC system replacements and major home comfort upgrades.
How quickly can you respond to emergencies?
Our emergency response teams typically arrive within 2-4 hours depending on location and service demand.
What service areas do you cover?
We serve Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland with local offices strategically located.
Do you provide upfront pricing?
Yes, we guarantee no surprise costs with transparent, job-based pricing provided before any service begins.
Reviews (6)
Nina W.
Jun 27, 2022
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The person that answers the phone for this company she's has absolutely horrible listening skills. they expect you to know what the problem is, precisely, when you're calling to schedule an appointment to find out what the problem is. not interested will not use them since a level of soubt has been created.
Chaim Loecher
Jun 12, 2022
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Like you, I am a homeowners who wanted to hire a reputable company to replace my HVAC. I chose Horizon for the 10 year peace-of-mind that a brand new unit will give me (because thats the only way they will warrant any of the units' operation) so naturally the price was $15k. and I expected service worthy of that price. A second visit by the technician fixed the charge in the freon lines being too low and a contractor is on his way next week to fix the dripping water (pictured) left a stain on the drywall The If Ryan is the "Big man" in your installation and run the other way. The installers were great and I can even swallow the price tag.
Vickie Murphey
Jun 11, 2022
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I am in the process of a first floor remodeling project where all the internal walls were removed or cut back, the plumbing in the walls, ice box water line and gas line needed to moved. Kevin G. was the guy for the job. He used his experience to relocate the sink, dishwasher to the island, moved plumbing, gas and ice box water line. It was a tough job, but Kevin G. got it done in a timely manner. He was polite, pleasant and always had a smile on face. His many work areas were always kept clean. I would definitely use Horizon on future projects because of Kevin.
Sondra J.
Jun 06, 2022
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When companies send out these useless coupons with tiny print that generally "dupes" the reader, I throw them in the circular file. Horizon is just one of many companies that do this to "lure" homeowners. But if your service is good and prices are competitive, why the need for a gimmick or paper spiel? Additionally do not come in my house trying to sell me anything. We're adults here and don't/won't be sold. There are better more professional companies out there. I'm on the hunt to find them!
Stacy Bellmore
Jun 04, 2022
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This is the first time I used Horizon Services and they were GREAT! They were able to get out to us in a timely manner which was appreciated as our air conditioning was not working and it was hot! Matt showed up right on time. The company also sends you a link so you can track when they will be at the house with a picture of who to expect. Matt was courteous, knowledgeable and patient. I have little knowledge of home repairs and he answered all of my questions.
He explained things in layman terms so I could follow along. He took his time to uncover the issues and worked on each item until our air was back working. He was very kind and an expert in his field. He instilled confidence and created a life long customer. I am so thankful that Horizon sent Matt to our house. FABULOUS EXPERIENCE!
He explained things in layman terms so I could follow along. He took his time to uncover the issues and worked on each item until our air was back working. He was very kind and an expert in his field. He instilled confidence and created a life long customer. I am so thankful that Horizon sent Matt to our house. FABULOUS EXPERIENCE!
Gina C.
Jun 04, 2022
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I want to update my review regarding my prior issues. I was contacted by the supervisor who did refund the money that was put out for the service they provided. She asked if I wanted to get a quote for my dryer and let them know what it would cost for it yo he repaired, however I'm just grateful that I got my money back that was initially put out. I do think instead of asking a consumer to get a quote after the mess I was caused maybe do a rough estimate and just add ti the refund. All in all I'm just grateful again that someone who was professional called me back and tried to make this right.
