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Business Details
50 Years
experience
Your Trusted Source for Pools, Spas & Fireplaces in Tacoma
Established in 1976, Aqua Rec has grown from a small garage business to a third-generation family-owned industry leader serving Western Washington. With over 50 years of dedicated experience, we specialize in swimming pool construction, hot tub and spa sales, and fireplace installation. Our commitment to customer satisfaction is demonstrated through our personalized approach, competitive pricing, and comprehensive service offerings. Our team of certified professionals brings extensive industry knowledge and technical expertise to every project, ensuring lasting quality and value. We maintain rigorous standards for product selection, working with trusted manufacturers like Clearwater Spas, Bellagio Spas, and Vermont Castings.

Backed by decades of successful projects and positive customer testimonials, our company has earned its reputation as the Puget Sound region's top choice for outdoor living solutions. We guarantee transparent communication, no hidden fees, and comprehensive support from initial consultation through project completion. Our local market expertise allows us to tailor solutions specifically to Pacific Northwest climate conditions and local building codes. We operate with full transparency and maintain industry certifications that validate our technical proficiency. Through continuous employee training and investment in the latest equipment, we ensure superior craftsmanship and customer service excellence in every installation.
Services
Custom Pool Construction Hot Tub Sales Fireplace Installation Pool Renovations Spa Maintenance Fireplace Repair Pool Water Testing Spa Winterization Liner Replacement Chemical Maintenance
Details
  • Year established: 1976
Highlights and features
  • We offer 50 years of specialized experience in pool and spa installations
  • Our team consists of certified experts with extensive industry knowledge
  • We guarantee transparent communication and no hidden fees
  • Our local market expertise addresses specific Pacific Northwest needs
  • We maintain rigorous product quality standards through trusted manufacturers
What people say
Great customer service Very professional Knowledgeable staff Excellent service Great showroom
Update Listing
Services
Custom Pool Construction
We design and construct custom inground pools tailored to your property's unique characteristics. Our process includes site assessment, design consultation, and complete installation. Clients benefit from our 50 years of experience and proven track record of successful projects throughout Western Washington.
Hot Tub Sales
Our showroom features a wide selection of premium hot tubs and spas from trusted brands. We offer expert guidance to help customers choose the perfect model based on their needs and budget. Our experienced staff provides detailed product information and after-sales support.
Fireplace Installation
We install gas, wood, and pellet-burning fireplaces with professional craftsmanship. Our certified technicians ensure proper venting and compliance with safety standards. Customers receive personalized recommendations based on their home's architecture and heating requirements.
Pool Renovations
We specialize in pool upgrades and refurbishments for aging installations. Our services include tile replacement, coping repairs, and complete pool resurfacing. We use durable materials that withstand Pacific Northwest weather conditions while enhancing aesthetics.
Spa Maintenance
Our comprehensive maintenance packages ensure optimal spa performance and longevity. Services include water chemistry balancing, filter replacements, and equipment inspections. Our technicians respond promptly to service requests with same-day availability for urgent issues.
Questions
What types of pool services do you offer?
We provide complete pool construction, renovations, routine maintenance, and chemical services for both residential and commercial properties throughout Western Washington.
Do you offer emergency spa repair services?
While we don't provide 24/7 emergency services, we prioritize urgent repair requests and typically respond to critical issues within the same business day.
Can I finance my pool or spa purchase?
Yes, we offer financing options for qualified customers on both new installations and replacement equipment through approved lending partners.
Are your technicians certified?
Our service team consists of certified professionals with extensive training in pool, spa, and fireplace maintenance and repair systems.
What areas do you serve?
We serve Tacoma, Puyallup, Gig Harbor, Fircrest, and Bonney Lake with additional locations across Western Washington.
What are your business hours?
Our retail locations are open Monday through Saturday from 10 AM to 5 PM and closed on Sundays.
Reviews (5)
Jerrmaine Treadwell
Mar 06, 2022 Report
These people are completely incompetent and unresponsive. They delivered our hot tub in March of 2021 with a huge crack on the corner panel and a giant fork lift hole in the side panel (see photos). When they unloaded it, we mentioned the damage and they were not even aware that those obvious cracks were there. It is March 28, 2022 and we still do not have replacement panels. Aqua rec claims there are delays due to COVID and that it is not them, but the factory.

We have called numerous times and have to constantly badger them. Today they finally came to install the replacement panels and BROUGHT THE WRONG CORNER PANEL! Maybe we will have functional panels in 2025.hope the rats don't move in first.
Heather C.
Jan 13, 2022 Report
Chris Kovacs was an awesome salesperson and made sure both stoves were installed at the time needed. He answered all my questions and was extremely professional. Cisco installed my stoves and was amazing. Very knowledgeable and thorough. I would 100% purchase a stove from aqua rec.
Kevin Hellyer
Jan 10, 2022 Report
I wish I would have read reviews prior to dealing with Aqua Rec. Avoid them unless you enjoy no communication and dealing with a company that refuses to make a situation right without being constantly contacted and pressured. We ignored the red flags and are paying the consequence. They are terrible at communicating and refuse to take responsibility for the damage caused during an installation. I'll update this post accordingly if they ever step up and do what is right, but am not holding my breath. I've got a long post on Yelp if you want the full story.
Anthony Leonarduzzi
Dec 17, 2021 Report
Costco had a display model. Rep there was super helpful. Love the idea of less plumbing. No wood products either! The bullfrogs are less maintenance than other brands. Rick helped my wife and I come up with the perfect tub for us. It's almost been a year owning the tub and it's been fantastic.
Robert Boyce
Dec 05, 2021 Report
If you buy a spa from these guys, don't expect any after service. The thermostat went out on our bull frog spa it took several days for someone to get back to us. It took several more for their repair person to call and order a part. It was early December and we knew cold weather was coming. We asked repeatedly for them to work with us on getting it fixed before the weather turned freezing. The repair person finally scheduled a date two weeks after the part came in and then on the coldest day of the year he called to cancel the appointment and told us it would be another two weeks before he could get to us. I'm positive there are other spa companies in the area that care more about their customers than Aqua Rec.