Business Details
For more than 25 years, Cascade Windows has been the trusted choice for homeowners and builders seeking the highest quality, energyefficient windows for new construction and remodel projects. Our culture of honesty and integrity permeates every interaction, from initial design consultation to final installation. We partner with clients throughout the entire process, ensuring a responsive, budgetconscious experience that keeps projects on schedule. Our mission is to deliver windows that combine maximum yearround comfort with aesthetic appeal, using meticulously engineered designs. Each product features distinct styles that can be blended to maintain a cohesive look while guaranteeing proven structural integrity. We are deeply committed to community engagement, sponsoring local programs and supporting the Home Builders Association.
Cascade is an environmental steward, offering ENERGY STARqualified options that exceed residential efficiency criteria. Our sustainability practices include recycling 100% of production materials, reducing energy consumption, and minimizing carbon emissions. Glass, vinyl, aluminum, and paper components are recycled at dedicated facilities, saving natural resources and energy on a perton basis. Our dedicated installation teams are trained to provide transparent pricing, meticulous workmanship, and a hasslefree experience. Ultimately, client satisfaction is our personal mission, and we continually strive to exceed expectations through expertise, professionalism, and unwavering service.
Cascade is an environmental steward, offering ENERGY STARqualified options that exceed residential efficiency criteria. Our sustainability practices include recycling 100% of production materials, reducing energy consumption, and minimizing carbon emissions. Glass, vinyl, aluminum, and paper components are recycled at dedicated facilities, saving natural resources and energy on a perton basis. Our dedicated installation teams are trained to provide transparent pricing, meticulous workmanship, and a hasslefree experience. Ultimately, client satisfaction is our personal mission, and we continually strive to exceed expectations through expertise, professionalism, and unwavering service.
Highlights and features
- We have over 25 years of industry experience.
- We provide ENERGY STARqualified products that exceed efficiency standards.
- We recycle 100% of production materials to reduce waste.
- We offer transparent, fullcost pricing with no hidden fees.
- We guarantee a responsive installation team that stays on budget.
Services
WinPro Windows
Our WinPro Windows combine advanced glass technology with robust framing to deliver superior sound attenuation and thermal performance. Ideal for new construction and remodel projects, they meet or exceed ENERGY STAR requirements while offering a range of finishes that complement any architectural style. Clients benefit from increased comfort, lower energy bills, and a durable, lowmaintenance product.
Folding Windows
Our Folding Windows provide a versatile, spacesaving solution that transforms any room into an open, airy environment. Designed for both residential and commercial applications, they feature seamless sliding panels that maintain structural integrity and a clean aesthetic. Users experience easy operation, enhanced natural light, and a durable, lowmaintenance frame.
MultiSlide Doors
Cascades MultiSlide Doors offer an elegant, seamless transition between indoor and outdoor spaces, ideal for patio or living room applications. The system utilizes a patented frame that allows multiple panels to slide in tandem, providing unobstructed views while maintaining energy efficiency. Clients enjoy a customizable finish palette, superior weather sealing, and a hasslefree installation process.
Patio Doors
Our Patio Doors are engineered for durability and performance, featuring highstrength frames and lowE glass that reduces heat transfer. They seamlessly integrate with any architectural style, offering a range of finishes and hardware options to match the homeowners design vision. The result is a crisp, clear view, improved indoor comfort, and a longlasting, lowmaintenance solution.
Reviews (7)
Kimo K.
Jun 24, 2022
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Well, they did show up, but had to come out twice. The first visit was OK -- they installed the missing screens and replaced the cracked plastic molding on our sliding glass door. But they had to come out a second time to replace the wrong type of window that was previously erroneously installed. Again, they showed up as scheduled but two things disappointed me. They brought the new window in thru the side gate but left the gate open.
I discovered this later when I went out to retrieve our garbage cans from the roadway and noticed that they left the gate wide open, which could have allowed my dogs to run away. This despite the fact that I have a large sign on the gate that reads "Keep Gate Latched! Do not let the dogs out! Thank you!" And, while installing the new window, they broke it, causing the installation to stop, and necessitating ordering another replacement window. Sigh! Probably a wait again of months! So, after months and months, we still are waiting for resolution to installation issues!
I discovered this later when I went out to retrieve our garbage cans from the roadway and noticed that they left the gate wide open, which could have allowed my dogs to run away. This despite the fact that I have a large sign on the gate that reads "Keep Gate Latched! Do not let the dogs out! Thank you!" And, while installing the new window, they broke it, causing the installation to stop, and necessitating ordering another replacement window. Sigh! Probably a wait again of months! So, after months and months, we still are waiting for resolution to installation issues!
Myla Perkins
Jun 19, 2022
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We have lived in our lance Douglas home for four years. All of the windows in our home seem to be going bad. Specifically three of them as of now. The seal was not done correctly and it is letting moisture in between the two glass panels. Our house is barely 10 years old. When I called Cascade to make a claim to see if these windows were under warranty I was told because I was the second owner there was nothing that they could do to help us.
We are going to be out thousands of dollars. Very upset that Less than 10 years later we are having these problems on our windows and it is "our responsibility "to get them fixed, when it was clearly the installation that went bad. I wish Cascade would've cared more and helped us try to resolve these problems. If you want quality products that last, and a company that stands behind their product, I would not suggest cascade.
We are going to be out thousands of dollars. Very upset that Less than 10 years later we are having these problems on our windows and it is "our responsibility "to get them fixed, when it was clearly the installation that went bad. I wish Cascade would've cared more and helped us try to resolve these problems. If you want quality products that last, and a company that stands behind their product, I would not suggest cascade.
Jose Mendez
Apr 22, 2022
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Critical: Quality We have a window in our house that was built in 2014 that had a bad seal, and started to let moisture in. We called about getting them to help, but since we bought the house from first owners they don't want to replace them. If you are looking for quality windows that will last, this is not the place! Service: Window installation
Nathan Williams
Apr 12, 2022
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This company has been absolutely horrible. I have been in contact with them about having fixed windows and 5 sliding windows that are letting in unacceptable levels of dirt and dust. A fixed window should have *no* dirt or dust come into it. It's been nearly two years since we have moved in to our house and there have been delays, repairs, and no solutions. Including this, we have a sliding glass door replacement through them because when they came to repair our door, they scratched it.
It has been 4 sliding glass doors now and they all come in scratched. I honestly do not know what my next solution is besides looking into some type of lawyer. I have provided a few examples of the quality you can expect. Do not go with this company, your house will regret it.
It has been 4 sliding glass doors now and they all come in scratched. I honestly do not know what my next solution is besides looking into some type of lawyer. I have provided a few examples of the quality you can expect. Do not go with this company, your house will regret it.
Michael Morrison
Mar 26, 2022
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I was just fired from Cascade Windows due to my Anxiety. They promised no more then 10 hours shifts per day plus Saturdays. Then it turned into 11 hours per day. When they started pushing 12 hour days without any notice I told them that my anxiety issues can't handle working that long I was told I'm no longer needed. Let's be clear about this: I was promised by the IGU Supervisor Kevin (who hired me on the spot in December 2021) and as a condition of me accepting the offer he promised the shifts wouldn't go above 10 per day 6 days a week.
I can tell you how badly those windows are made because I helped make them. I've seen how terrible they look when they get shipped out. They are more concerned with quantity then they are with quality. The newly appointed operations manager Jake is responsible for the recent production changes that have without a doubt made their products & service even worse then before. He blames it on being short staffed when we were being told we hit record numbers over the last month. Good or bad, it all comes down from the top.
I can tell you how badly those windows are made because I helped make them. I've seen how terrible they look when they get shipped out. They are more concerned with quantity then they are with quality. The newly appointed operations manager Jake is responsible for the recent production changes that have without a doubt made their products & service even worse then before. He blames it on being short staffed when we were being told we hit record numbers over the last month. Good or bad, it all comes down from the top.
Katy S.
Feb 18, 2022
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I will never recommend this company for buying windows or sliding glass doors. It's unfortunate that builders us this company. We have owned our house for 4 years and just this January 2022 our siding glass door must have gotten a broken seal. We have water in between the glass. I contacted the builder to find out who to contact and the told me where to go. I reached out to cascade window company they asked me to send pictures.
After doing so they refused to fix the door based on a screen door being added to the house not the window. The screen was added at the time the house was built and there has not been any issues with the slider for all this time. It's a great way for them to pass the buck to the homeowner.
After doing so they refused to fix the door based on a screen door being added to the house not the window. The screen was added at the time the house was built and there has not been any issues with the slider for all this time. It's a great way for them to pass the buck to the homeowner.
Kathy C.
Feb 08, 2022
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Sadly this is another negative review of Cascade Windows from us. Spoke to Heidi this morning after sending an email to her last week with no response. We have been waiting for 2 screens to be delivered since December. There have been 3 delivery dates, nothing received. While talking to Heidi this morning it was very evident that she couldn't care less, supposedly they screens have been delivered to them but no one there can find them.
We have done business with this company in different states, using them as a window supplier for our remodeling customers, this is definitely not the same company that we used prior. Their customer service is nonexistent, their want to keep customers and gain new customers is not a priority. I would not ever recommend them as a window supplier.
We have done business with this company in different states, using them as a window supplier for our remodeling customers, this is definitely not the same company that we used prior. Their customer service is nonexistent, their want to keep customers and gain new customers is not a priority. I would not ever recommend them as a window supplier.
