Business Details
36 Years
experience
Emergency
services
Expert HVAC & Plumbing Services in Lubbock, TX
At Comfort Masters, our legacy of excellence in HVAC and plumbing services spans over 35 years, rooted in integrity and dedication to Lubbock and its surrounding communities. Founded in 1990 by Scott Stephens and Glenn Davis, we have grown from a modest operation to a trusted regional leader, serving both residential and commercial clients with a commitment to quality and innovation. Our team of certified technicians brings unparalleled expertise to every project, whether it's an emergency repair, routine maintenance, or advanced system installation. We pride ourselves on staying at the forefront of industry advancements, offering energy-efficient solutions that reduce costs while maximizing comfort. With two locations in Lubbock and Littlefield, our 24/7 emergency services ensure rapid response to critical needs, supported by a workforce trained to deliver precision and reliability.Our partnerships with leading brands and adherence to state licensing standards underscore our dedication to excellence. Over three decades, we've earned the trust of 50,000 satisfied customers, maintaining close ties with local businesses and organizations. From furnaces and air conditioning systems to plumbing repairs and sewer line replacements, we approach every task with the same passion for service that defined our early days. Our Comfort Club preventative maintenance plans further exemplify our proactive commitment to client satisfaction, extending equipment lifespan and minimizing unexpected issues. Through consistent growth and unwavering standards, Comfort Masters remains the region's foremost name in HVAC and plumbing, blending technical mastery with genuine care for every customer we serve.
Services
AC Repair
AC Installation
Drain Cleaning
Sewer Line Repair
Plumbing Installation
Water Heater Repair
Commercial HVAC
Commercial Plumbing
Emergency Services
Maintenance Plans
Details
- Year established: 1990
Highlights and features
- We offer 35+ years of combined HVAC and plumbing expertise serving Lubbock and the South Plains Region.
- Our technicians are state-certified and specialize in energy-efficient system installations and repairs.
- We provide 24/7 emergency services to address urgent heating, cooling, and plumbing issues.
- Our Comfort Club maintenance plans extend equipment lifespan and prevent unexpected breakdowns.
- We're locally owned and deeply connected to the communities we serve through regional partnerships.
What people say
5-star reviews
Quick response
Professional technicians
Satisfied customers
Reliable service
Services
HVAC Repair
Our HVAC repair services address furnace failures, refrigerant leaks, and AC compressor issues with rapid diagnostics and durable solutions. Technicians utilize advanced tools to restore system functionality for residential and commercial properties. Emergency repairs prioritize minimizing downtime and preventing further damage.
Plumbing Installation
Specialized plumbing installation covers complete system replacements, water heater upgrades, and sewer line repairs using modern materials and techniques. Our team ensures code compliance and long-term reliability for both residential and business environments. Same-day installations available upon request.
Emergency Services
Available 24 hours daily, our emergency services tackle burst pipes, heating failures, and AC breakdowns with immediate response times. Rapid assessment and repair prevent water damage, structural harm, and operational downtime. Dedicated hotline ensures direct connection to on-call technicians.
Commercial HVAC
Tailored commercial HVAC solutions include large-scale installations, preventive maintenance, and energy efficiency upgrades for office buildings, retail spaces, and industrial facilities. Customized service plans maintain optimal indoor climate while reducing operational costs through modern technology integration.
Maintenance Plans
Comfort Club membership offers bi-annual system inspections, priority scheduling, and efficiency optimization for HVAC and plumbing systems. Regular maintenance extends equipment lifespan, prevents unexpected failures, and maintains manufacturer warranty validity. Discounted repair rates included for enrolled members.
People
Scott Stephens
President
Scott Stephens co-founded Comfort Masters in 1990, establishing industry standards for technical excellence and customer service in the South Plains region.
Blake Levacy
General Manager
Blake Levacy oversees daily operations, ensuring seamless service delivery and adherence to quality benchmarks across residential and commercial HVAC and plumbing projects.
Toby Burt
Sales Manager
Toby Burt connects clients with customized solutions, leveraging deep product knowledge and community relationships to meet both residential and business needs.
Mary Dickerson
Director of Operations
Mary Dickerson manages large-scale project coordination, optimizing technician deployment and resource allocation for maximum efficiency and customer satisfaction.
Brad Edwards
Service Manager
Brad Edwards supervises emergency and routine service teams, maintaining 24/7 readiness while ensuring consistent technical proficiency and customer communication.
Questions
Do you provide emergency HVAC and plumbing services?
Yes, Comfort Masters offers 24/7 emergency services for urgent heating, cooling, and plumbing issues including leaks, system failures, and water damage prevention.
What areas do you service?
We serve Lubbock, Littlefield, and the surrounding South Plains Region for both residential and commercial HVAC and plumbing needs.
Are your technicians licensed and certified?
All Comfort Masters technicians hold state-issued HVAC and plumbing licenses with specialized training in modern system diagnostics and repairs.
Do you offer maintenance plans for HVAC systems?
Yes, our Comfort Club plans include bi-annual HVAC and plumbing inspections to maintain system efficiency and extend equipment lifespan.
Can you handle commercial HVAC installations?
Our commercial team specializes in large-scale HVAC projects including new construction installations and comprehensive system upgrades for business properties.
Reviews (4)
Snuffy Wuffykiss
May 03, 2022
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I have used these guys twice now, for my Water heater that had to be replaced to my AC that just needed a new motor. Both times the techs have been friendly, professional and informative, giving me honest answers to my questions and what my options where within my budget. A down to earth company that respects their clients.
Ken Moore
Mar 08, 2022
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Called comfortmasters within 15 minutes they were here I had a problem with my heat strips not coming on sam andJosh were like peer professionals they had me up and going in no time at all they were like doctors on a sick patient I would recommend them to anyone thank you Ken Service: Heating system maintenance
Camelia W.
Feb 11, 2022
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Timely, professional, doing honest, thorough job. As we are facing some intermittent issues, Dillan dropped what he was doing, to cone again and follow up on his work, addressing the new development. Very happy with this company and Dillan!
Megan Zant
Feb 05, 2022
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Dillon was awesome! They came the same day even though it wasn't an emergency. He stayed for 15 extra minutes to try and explain to me how he fixed the situation and was so helpful! Our r/o system was leaking and he identified the issue and fixed it within minutes. We love comfort Masters!
