Business Details
50+ Years
experience
Emergency
services
Your Trusted Security Partner in San Jose, CA
Founded in 1972, AEC Alarms has established itself as a trusted leader in comprehensive security solutions for both residential and commercial clients. Our commitment to the Founders philosophy of Honesty and Quality has earned us a solid reputation as the top security installer in the San Francisco Bay Area. With over 52 years of experience, we specialize in cutting-edge security technologies, including fire alarm systems, CCTV surveillance, intrusion detection, and card access control. Our locally owned and operated business prioritizes customer satisfaction through personalized service, advanced system design, and 24/7 monitoring capabilities. We serve diverse industries ranging from banks and government buildings to medical offices and residential properties, ensuring tailored security solutions for each client.Our 20,000-square-foot facility houses the latest technology, and our team of experts provides consultation, installation, and ongoing support to meet evolving security needs. We maintain rigorous standards for product quality and system reliability while emphasizing transparency and ethical business practices. Our dedication to continuous education and training ensures our team remains at the forefront of security innovation. Operating from our San Jose headquarters, we serve Silicon Valley and surrounding areas, offering peace of mind through dependable security systems. This long-standing commitment to excellence has solidified our position as the #1-rated security provider in the region.
Services
Security System Solutions
Access Control
CCTV Surveillance
Fire Alarm Systems
Intrusion Systems
Data Breach Protection
Details
- Year established: 1972
Highlights and features
- 52+ years of security expertise serving the Bay Area since 1972
- Locally owned with deep community knowledge and relationships
- 24/7 monitoring and emergency response capabilities
- Custom-tailored security solutions for diverse industries
- Advanced technology integrated with rigorous quality standards
Services
Security System Solutions
We provide comprehensive security system solutions tailored to both residential and commercial properties. Our systems integrate advanced technology with customizable features to meet specific security needs. With 24/7 monitoring capabilities and mobile access, our solutions offer real-time protection and peace of mind for property owners across the San Francisco Bay Area.
Fire Alarm Systems
Our fire alarm systems provide critical life safety protection for commercial and residential properties. Featuring NFPA-compliant technology, these systems include smoke detection, heat sensors, and emergency notification capabilities. We ensure proper installation and ongoing maintenance to meet local fire code requirements while prioritizing reliability and rapid response times.
CCTV Surveillance
Our CCTV surveillance solutions offer advanced video monitoring for property security. Partnering with top manufacturers, we install high-resolution cameras with remote access capabilities. Systems are customized for different environments including businesses, parking areas, and residential complexes to deter crime and provide evidentiary documentation when needed.
Intrusion Systems
We install web-enabled intrusion detection systems that protect properties from unauthorized access. Our systems feature remote management through smartphones or computers, real-time alerts, and integration with other security components. Designed to deter break-ins and provide immediate notification of security breaches, these systems work for properties of all sizes.
Card Access Systems
Our card access control systems manage employee and visitor entry to commercial properties. These systems eliminate traditional keys while providing detailed access logs and remote management capabilities. We offer scalable solutions that integrate with existing security infrastructure to enhance workplace security and operational efficiency.
Questions
What security services does AEC Alarms offer?
We provide comprehensive security solutions including fire alarm systems, CCTV surveillance, intrusion detection, card access control, and 24/7 monitoring services for residential and commercial properties.
Do you serve both residential and commercial clients?
Yes, we offer tailored security solutions for both residential properties and businesses across various industries including banks, schools, government buildings, and tech companies.
Are your systems compatible with mobile devices?
Our security systems feature web-enabled technology that allows remote access and management through smartphones, tablets, or computers from anywhere with internet connectivity.
What areas do you serve?
We primarily serve the San Francisco Bay Area including Silicon Valley, San Jose, and San Francisco with customized security solutions for local businesses and residents.
How do you handle fire alarm compliance?
We ensure fire alarm systems meet NFPA 72 standards and local fire code requirements, including sound level specifications for sleeping areas as mandated by San Francisco Fire Code.
What makes AEC Alarms different from competitors?
We combine 52+ years of local experience with advanced technology, 24/7 monitoring, and personalized service while maintaining our founding principles of honesty and quality since 1972.
Reviews (5)
Xin X.
May 30, 2020
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Vincent is the man! I run into some issue during Friday night out of business hours. Luckily, my phone was picked up by Vincent C. He knows the system very well. Most importantly, he is very patient with request. He basically walk through to debug the problem, one thing at one one time, and finally get problem resolved. This is Friday night otherwise I have to wait until next Monday. Highly recommend Vincent for his customer obsession, expertise and integrity!
Kevin T.
Aug 27, 2019
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Technical service sucks big time! Absolutely not helpful and not professional. Emergency call is a joke - no one calls back after 4h!
Wendy D.
Dec 19, 2018
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We are really happy having AEC protecting our homes as well as our businesses. They are a family own company, so their services are exceptionally personal. When it comes to trouble, they are on top of things! They will work with you personally to resolve the issue quickly. The turn around time is amazing every single time. It is also nice when they are local, their tech can be on site when the issue can't be resolved offsite.
I like to call out Vincent in their tech support team to be extraordinary. You know when you work with him is he will go above his work requirements to meet your needs! Thank you AEC for always being there for us when we need you and also watching over our homes and businesses. We are a very very happy customers.
I like to call out Vincent in their tech support team to be extraordinary. You know when you work with him is he will go above his work requirements to meet your needs! Thank you AEC for always being there for us when we need you and also watching over our homes and businesses. We are a very very happy customers.
Steven C.
May 31, 2018
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Scammed by this horrible chinese-owned company. As a chinese person, i feel disgraced. Canceled their service twice in a year over the phone. First time they said it didnt go through, 2nd time they said they never reiceived my call. Had no working service for over a year and still got billed. Will fight these scumbags to the last tooth. Luckily i have an attorney brother who is helping me. Will be seeing these crooks in court.;
Aiden C.
Apr 06, 2017
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Look elsewhere for your security needs. Customer service is not available in the evenings & weekends, which surprised me for an alarm company. They didn't return phone calls when I left messages. I had to keep calling to get a live person. I didn't get the sense that they cared about their customers. We had a technical issue where the alarm intermittently beeped. It was an updated new alarm they had installed for additional fees.
We followed their instructions to get rid of the issue but it didn't work. They were not helpful at all. Eventually we stopped using it and just unplugged the power. We had to wait until our contract was up to cancel. We had an annual contract with them; not sure if that's the norm. To cancel is a hassle. We had to call them to request a cancellation form. Then we had to email it back to them in a timely fashion (I think 72 hours). Otherwise you have to request the form again.
We followed their instructions to get rid of the issue but it didn't work. They were not helpful at all. Eventually we stopped using it and just unplugged the power. We had to wait until our contract was up to cancel. We had an annual contract with them; not sure if that's the norm. To cancel is a hassle. We had to call them to request a cancellation form. Then we had to email it back to them in a timely fashion (I think 72 hours). Otherwise you have to request the form again.
