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16 Years
experience
Emergency
services
Your Trusted HVAC Partner in Columbus, OH
Established in 2010, we have dedicated ourselves to providing exceptional HVAC solutions for homeowners in Columbus, Ohio. Our team of certified professionals specializes in heating, cooling, and air quality services, combining technical expertise with a commitment to customer education. With over 20 years of collective experience, we prioritize transparent communication, same-day repairs, and community engagement through partnerships like our 10% donation program to the Mid-Ohio Foodbank.

Our NCI and BPI certifications ensure precise diagnostics and system analysis, while our 24/7 emergency availability guarantees uninterrupted comfort. Backed by manufacturer warranties and a satisfaction guarantee, we empower clients to make informed decisions without pressure sales tactics.
Services
HVAC Repair System Installation Air Quality Solutions Emergency Services Maintenance Plans
Details
  • Year established: 2010
Highlights and features
  • We offer 24/7 emergency HVAC services with same-day repairs
  • Our NCI-certified technicians diagnose carbon monoxide issues proactively
  • Free system replacement estimates for existing clients
  • Financing options available through Wells Fargo with approved credit
  • 10% of repair fees donated to Mid-Ohio Foodbank through client participation
Associations and certifications
  • National Comfort Institute (NCI)
  • Building Performance Institute (BPI)
What people say
Excellent service Knowledgeable technicians 24/7 availability Community-focused Same-day repairs
Services
HVAC Repair
Our certified technicians diagnose and fix heating and cooling system issues with precision. We handle furnace, air conditioning, and ductwork repairs using high-quality parts. Emergency services available 24/7 for urgent comfort needs.
System Installation
We install energy-efficient heating and cooling systems tailored to your home's requirements. Our process includes system analysis, brand-neutral recommendations, and proper installation techniques. Financing options available for qualifying customers.
Air Quality Solutions
Improve home air quality with our purification, ventilation, and humidity control systems. We address pollutants, allergens, and moisture issues through customized solutions. Services include whole-home purifiers and carbon monoxide testing.
Maintenance Plans
Our seasonal maintenance services extend system lifespan and improve efficiency. Technicians perform comprehensive inspections and tune-ups. Annual maintenance required for manufacturer warranty coverage on new equipment.
Emergency Services
We provide round-the-clock emergency HVAC services for critical system failures. Our technicians respond promptly to urgent heating and cooling needs. Available for after-hours, weekend, and holiday emergencies.
Questions
What HVAC services do you offer?
We provide heating and cooling system repair, installation, and maintenance, including air quality solutions and emergency services for residential customers in Columbus.
Are you available for emergency service?
Yes, our technicians are available 24/7 for urgent HVAC issues with same-day repair capabilities for most situations.
Do you offer financing options?
We provide financing through Wells Fargo Bank, NA for qualified customers on system replacement projects.
How can I improve indoor air quality?
Our solutions include whole-home purifiers, ventilation systems, and humidity control equipment to address common indoor air pollutants.
What are your service hours?
Regular service hours are Monday-Friday 8am-5pm and Saturday 8am-2pm. Emergency services available 24/7 by appointment.
Do you provide free estimates?
Yes, we offer free estimates for system replacements to existing clients. New clients receive a $99 service call fee that's credited if installation is performed.
Reviews (7)
Jessica M.
Jan 25, 2022 Report
I switched to KNOW Heating after using a big name company that I did service with for almost 10 years. The big name company with fancy commercials on TV And took monthly service amounts to "make it easier" for me. 2 years ago they said that I needed to replace my ENTIRE air conditioning unit that they had been servicing for almost 10 years. The unit was only 11 years old at that point. They tried to sell me a new one for $9k!

I decided to get a second opinion and had 3 different companies come to check the unit. THERE WAS NOTHING WRONG. They said someone had loosen up a valve and all the antifreeze was gone. Needless to say I was almost the victim of fraudulent business practices. I dropped my contract and have been with KNOW ever since - you WILL NOT find a better HVAC company with amazing customer service and integrity. Ask for Scott! I have referred 5 people since then and they all love the service.
Annette Durbin
Jun 22, 2021 Report
I love this company. I have been using them for about 7 yrs for furnace, air conditioner maintenance, and the issues that have come up with them. From the phone call to the appointment, I've only experience polite, professional and quick service and then some. It's so nice to have that resource when you live in an old house. Side note: I just read a lot of the other reviews. Jeremy, what is up with one star when you ended saying you were a fan for life?

Another low star review was for turning off furnace because of a carbon monoxide issue. He was legally bound because of his certification. Who does that? I'm not related to this company in any way, just think it's unfair.
Da-Nisha Mitchell
Apr 14, 2021 Report
Scott came by and while he was friendly he turned off the furnace in the crawlspace without saying anything to anyone. Who does that? This isn't your property! While I do know why he did it, that furnace has been going for almost 2 years, yes it's bad, but no one asked you to turn it off. Will pass, besides the amount quoted was not only obnoxious high, but almost enough for me to buy a smaller house.

No thanks Edit: My husband may have been there but he didn't catch it. That's something that should have been said and stated. We have also had two other companies come and and look at it. Not one has done what you did. Don't be proud. Once again, no thanks.
Nick Daniel
Feb 19, 2021 Report
If you are looking for an HVAC company, look no further. I can't say enough good things about this company. There isn't a question they can't answer. Their technicians are professionals in the truest sense of the word. On top of that, very kind, courteous, friendly, won't rush you, will answer all of your questions, will give you the options and let you decide (not pushy), and as trustworthy as they come. This is only contractor I have used where I won't seek a second opinion. Don't bother researching any more - if you need help with your HVAC, KNOW is the way to go!
Woody Hudson
Feb 09, 2021 Report
The most knowledgeable folks in the industry. They pick the best option for YOU! In all my years of working with KNOW this has coincidentally been the cheapest option for me. For example, when I purchased my home 14 years ago a well k own competitor insisted I needed a new furnace. I got a second opinion from KNOW. I still have that furnace! They do regular maintenance and service. It's rare to trust a company so much. Whatever they say. Do it.
Paul Kavicky
Feb 09, 2021 Report
KNOW heating has been taking care of our HVAC and they are the best. Scott has been our tech the last few visits where he's done work on our furnace, cleaned out our ac unit, and otherwise maintained our older HVAC. Reliable and competent service. Highly recommended.
Heather Morton
Nov 11, 2020 Report
My thermostat stop working. Apparently there is was a wiring issue. The solution was to just replace the thermostat with another battery operated one. As with my complaint with plumbers and electricians. COST I own multiple properties and I've never been satisfied with what I pay for service. Maybe I can share my grief with other people. The retail value for the thermostat was $60. I was charged $300 to simply switch it out. But what am I gonna do?