Business Details
23 Years
experience
Emergency
services
Expert HVAC Services in Memphis, TN
Since 2003, Absolute Comfort has been a trusted provider of HVAC solutions in Memphis, TN. Founded by Jeff Whitehorn and Ed Taylor, our family-owned business combines 18 years of industry experience with NATE-certified technicians to deliver reliable heating, cooling, and indoor air quality services. We specialize in residential and commercial HVAC installation, repair, and preventative maintenance, serving all makes and models with a commitment to quality. Our 24-hour emergency services ensure immediate assistance during critical situations, while our partnership with Carrier guarantees access to premium equipment.We prioritize customer satisfaction through transparent pricing, free estimates, and a 10% discount on parts for maintenance agreements. Our team's expertise in new construction HVAC systems and environmental responsibility through eco-friendly products further distinguish us. With a focus on long-term relationships, we offer transferable service agreements and prioritize prompt, professional service. Our reputation for resolving complex HVAC challenges efficiently has made us a local leader in comfort solutions.
Services
HVAC Repair
Heating Services
Air Conditioning
Indoor Air Quality
Preventative Maintenance
New Construction HVAC
Emergency Services
System Installation
Ductless Systems
Geothermal Heating
Details
- Year established: 2003
Highlights and features
- We have 18 years of experience in HVAC services since 2003
- Our technicians are NATE-certified for industry-standard expertise
- We offer 24-hour emergency HVAC services for urgent needs
- Financing options available for HVAC equipment and services
- We serve Memphis and surrounding areas with local expertise
Associations and certifications
- NATE Certified
What people say
Excellent customer service
Knowledgeable, professional, prompt
Top notch
Awesome
Highly recommend
Services
HVAC Repair Services
Our NATE-certified technicians provide comprehensive HVAC repair for all makes and models. We diagnose and resolve heating and cooling system issues efficiently, offering emergency services for urgent needs. With Carrier equipment expertise, we ensure optimal system performance through precision diagnostics and quality repairs.
Indoor Air Quality
We improve indoor air quality with advanced solutions including air purifiers, humidifiers, and ventilation systems. Our Infinity Series Air Purifier uses patented technology to eliminate pathogens, while UV lamps prevent mold growth. These systems enhance comfort and health in residential and commercial spaces through continuous air purification.
Preventative Maintenance
Our maintenance program includes annual AC and furnace tune-ups to prevent breakdowns. Technicians perform 14-point inspections covering coils, filters, electrical components, and refrigerant levels. This proactive approach extends equipment lifespan, improves efficiency by up to 30%, and includes priority service for agreement holders.
New Construction HVAC
We design and install custom HVAC systems for new construction projects. Our process includes load calculations, equipment selection, and code-compliant installation. We provide 1-year labor warranties and 5-year parts warranties, with optional 10-year extended coverage through Carrier registration for new home systems.
Emergency HVAC Services
Available 24/7 for urgent HVAC failures, our emergency service responds promptly to critical heating and cooling issues. Technicians carry essential parts for same-day repairs, minimizing downtime during extreme weather conditions. This service ensures continuous comfort for residential and commercial clients during system emergencies.
People
Jeff Whitehorn
Co-Owner
With 18 years in HVAC, Jeff Whitehorn co-founded Absolute Comfort to provide reliable heating and cooling solutions. He oversees operations and ensures technical excellence through continuous training of NATE-certified technicians.
Ed Taylor
Co-Owner
Ed Taylor brings extensive HVAC expertise to Absolute Comfort, focusing on customer service and system design. He works directly with clients to create customized comfort solutions that meet specific residential and commercial needs.
Questions
What HVAC services do you offer?
We provide heating, cooling, indoor air quality solutions, preventative maintenance, emergency repairs, and new construction HVAC installations for residential and commercial properties.
Are your technicians certified?
All our technicians are NATE-certified, ensuring they meet industry standards for HVAC installation, repair, and maintenance expertise.
Do you offer emergency services?
Yes, we provide 24-hour emergency HVAC services for urgent heating and cooling system failures in Memphis and surrounding areas.
What financing options are available?
We offer financing for HVAC equipment purchases and major repairs through approved credit programs to help manage upfront costs.
What areas do you service?
We serve Memphis, TN, Northern Mississippi, and the Mid-South region for all residential and commercial HVAC needs.
Do you work with all HVAC brands?
Yes, our technicians service and repair all makes and models, including Carrier, Trane, Lennox, and other major HVAC equipment brands.
Reviews (4)
Michael Hays
Jan 28, 2021
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Was traveling on I40 east on Tuesday 12/1/20 about 410pm when one of their pickups flew past me while I was going 78mph. To make matters worse he was pulling a trailer and cut me off to squeeze through as I was passing a tractor trailer. I'm not sure what employee was driving the pickup but if the recklessness of this driver is any indication of their services, I would stay far away!
Patrick Perkins
Jun 17, 2020
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I have been happy with my experiences with the Absolute Comfort Heating & Air Conditioning LLC crew. They have installed new furnaces and air conditioning in two houses for me over the years, and I would definitely recommend them. They are knowledgeable, professional, prompt and friendly.
Mawmaw Miller
May 04, 2020
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No call when on way. When tech arrived I missed phone call, tech entered my rental property without speaking with me first. Tech reported to office situation unsafe. Untrue. It's a rooming house with two working men home on their time off. When I called the office to reschedule because I had missed the one phone call to me, the office personnel was extremely rude.
Van Watkins
Mar 16, 2020
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Steve at Absolute Comfort did a great job! He quickly diagnosed and fixed some really complicated problems on our zone HVAC system related to a recent renovation, including adding a return and a larger bypass on the system. After several tries, the prior HVAC company just couldn't seem to get fixed. Our system runs like a champ now. Couldn't be happier! UPDATE 07/19/2019 - Called this morning after AC quit working. Tech came out today and AC unit was fixed and cooling again within 4 hours from my initial call this morning! 5 stars again!
