Business Details
34 Years
experience
Emergency
services
Your Trusted Partner for Carpet Cleaning Services in Fort Wayne
Professional Carpet Cleaning, operating as PCC & Professional Carpet Cleaning, has been a family-owned and operated business since 1992. Our commitment to excellence and affordability has driven our growth across northeast Indiana, southern Michigan, and northwest Ohio. We specialize in residential and commercial carpet cleaning, air duct sanitization, tile/grout restoration, and upholstery care using advanced Hydramaster equipment. Our team prioritizes customer satisfaction through meticulous service, eco-friendly practices, and 24-hour emergency water response. With over three decades of experience, we combine generational expertise with cutting-edge technology to deliver lasting results.Our stain removal guarantees and fabric protection treatments reflect our confidence in service quality. As a locally rooted business, we understand the unique needs of homes, rental properties, and commercial spaces across diverse environments. Our low-moisture cleaning methods minimize downtime, ensuring convenience for our clients. We maintain transparency in pricing and service expectations, with no charges for unsuccessful stain removal attempts. Our family legacy continues through a steadfast promise: if you're not satisfied, our job remains unfinished.
Services
Carpet Cleaning
Air Duct Cleaning
Tile & Grout Cleaning
Furniture Cleaning
Emergency Water Response
Details
- Year established: 1992
Highlights and features
- Family-owned since 1992 with generational cleaning expertise
- 24-hour emergency water damage response available
- Eco-friendly sanitization methods for healthier indoor environments
- Stain removal guarantees with no-charge policies for unsuccessful attempts
- Low-moisture cleaning technology reduces drying times significantly
Services
Carpet Cleaning
Our truck-mounted steam cleaning system deep-cleans carpets while preserving fibers. We apply fabric protection treatments to extend cleanliness and durability. Serving homes, businesses, and rental properties, this service removes embedded dirt and allergens through high-pressure extraction.
Air Duct Cleaning
Using pressurized vacuum systems, we eliminate mold, dust mites, and allergens from HVAC ducts. Hospital-grade sanitizers remove contaminants without harsh chemicals, improving indoor air quality for residential and commercial spaces.
Tile & Grout Cleaning
High-pressure steam and specialized tools clean porous grout lines and ceramic tiles. Our process removes years of buildup in kitchens and bathrooms, leaving surfaces sanitized and visually refreshed with thorough dirt extraction.
Furniture Cleaning
Low-moisture steam cleaning with specialized attachments removes stains and dirt from fabric furniture. We follow manufacturer cleaning codes to protect materials while reducing drying times through high-vacuum extraction techniques.
Emergency Water Response
24-hour rapid response service minimizes water damage through immediate extraction and drying. We use industrial equipment to salvage carpets and structures after floods, leaks, or spills in residential and commercial properties.
Questions
What services does Professional Carpet Cleaning offer?
We provide carpet cleaning, air duct sanitization, tile/grout restoration, furniture cleaning, and 24-hour emergency water damage response for residential and commercial clients.
Do you serve commercial properties?
Yes, we clean carpets and upholstery in businesses, apartments, restaurants, and rental properties using industrial-grade equipment.
What areas do you service?
We operate in Fort Wayne, Elkhart, and South Bend areas, covering northeast Indiana, southern Michigan, and northwest Ohio.
Do you offer stain removal guarantees?
We guarantee removal of most red, orange, green, and blue stains. If we can't remove a stain, we charge nothing for that attempt.
How quickly can you respond to emergencies?
Our 24-hour emergency water response team arrives promptly to minimize damage from flooding or spills.
Are your cleaning methods eco-friendly?
We use hospital-grade sanitizers that eliminate allergens without harsh chemicals, ensuring safe environments for families and pets.
Videos
Reviews (5)
Lisa Yoder
Jun 06, 2022
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Jeff and his crew always do a great job with going above and beyond to make sure they get any stains out of the carpet and having them look fresh and clean Service: Carpet steam cleaning
Patricia Gerdom
Oct 22, 2021
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We have used this company for over 20 years. I was highly disappointed that basic stains were not given the attention they needed and the carpet doesn't even look much cleaner. It was only 2 small areas that are not high traffic. There are only 2 of us living here. The service man had to be provided a mask by us when he reported he was unvaccinated. Not making this a political thing about vaccines but be courteous to your clients who have aging loved ones.
The exposure is high as a service person. The worst part was when I called to express my concern there was no response to either issue or offer to come back and clean spots. They lost a loyal customer and I will not be recommending them to anyone. Worst part is they probably won't even care.
The exposure is high as a service person. The worst part was when I called to express my concern there was no response to either issue or offer to come back and clean spots. They lost a loyal customer and I will not be recommending them to anyone. Worst part is they probably won't even care.
Timm Phillips
Mar 24, 2019
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We have been using this company for well over 23 years. This is home #3 that hey are doing for us now. And AS ALWAYS, the cleanest carpets and furniture. The greatest of people. The most care in their work. We will never use anybody else.
The Geeky Nurse
Mar 28, 2018
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We had two men come in today to clean our carpets. It was a perk we got for renewing our lease at our apartment complex. They told me what they would be doing, told me to lock up my pets in the bathroom (they use pet safe products, but they didn't want them running out the front door. I thought this was very courteous), and then they went out and got their stuff. We have a lot of pet stains from non-housebroken dogs (they're housebroke now).
They lightened them a LOT! They also told me that it will be tough to get them all the way out, but they gave me some tips and told us that if I shampoo the carpets once a month and have them come back in a few months, there is a good chance that the stains will come out. I am really impressed by these guys. Friendly, courteous, they were only here for maybe 30 minutes, and they gave us some tips to get the stains out. I highly recommend them and I'll definitely use them again.
They lightened them a LOT! They also told me that it will be tough to get them all the way out, but they gave me some tips and told us that if I shampoo the carpets once a month and have them come back in a few months, there is a good chance that the stains will come out. I am really impressed by these guys. Friendly, courteous, they were only here for maybe 30 minutes, and they gave us some tips to get the stains out. I highly recommend them and I'll definitely use them again.
Adam Roby
Nov 01, 2016
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Worked here for 5 years. A great owner who worked with me while I pursued my degree. Can honestly say that their carpet equipment is top of the line and their work will be better then Stanley Steemer!
