Business Details
50+ Years
experience
Emergency
services
Trusted HVAC, Plumbing & Electrical Services in Portland, OR
Sunset Heating & Cooling has served Portland and Dallas, Oregon for over 100 years, establishing itself as a trusted leader in heating, cooling, plumbing, and electrical services. Founded in 1922, our company combines century-old expertise with modern technological advancements to deliver reliable, energy-efficient solutions tailored to evolving customer needs. Our team of certified technicians prioritizes transparent communication, accurate diagnostics, and meticulous property protection, ensuring every service call maintains our legacy of excellence. With A+ accreditation from the Better Business Bureau and partnerships with industry leaders like Daikin and Ruud, we offer lifetime warranties, flat-rate pricing, and 24/7 emergency services.Our commitment to community extends through eco-conscious practices and personalized customer education, empowering clients to make informed decisions about their home comfort systems. From furnace installations to plumbing repairs, we guarantee satisfaction through our 10 ironclad service promises, including no-surprise pricing and a comfort performance guarantee.
Services
Furnace Installation
AC Replacement
Plumbing Repairs
Electrical Services
Generator Installation
Ductless Systems
Water Heater Repair
Sewer Line Repair
Smart Thermostats
Maintenance Plans
Details
- Year established: 1922
Highlights and features
- We offer 100 years of combined HVAC experience in the Portland area
- Our team provides flat-rate pricing with no surprise charges
- We maintain an A+ rating with the Better Business Bureau
- We offer lifetime limited warranties on all heating and cooling jobs
- Our technicians are available 24/7 for emergency service calls
Associations and certifications
- Better Business Bureau (BBB)
What people say
Friendly, efficient, helpful
Prompt and friendly service
Knowledgeable, personable technicians
Great customer service
Excellent service
Services
Furnace Installation
Our furnace installation service provides energy-efficient heating solutions tailored to Oregon's climate. Certified technicians handle complete system replacements with manufacturer-backed warranties. We offer Daikin and Ruud products with proper sizing calculations to ensure optimal performance and energy savings for residential properties.
AC Replacement
We specialize in modern air conditioning replacements that improve home comfort while reducing energy costs. Our installations include proper refrigerant charging and ductwork evaluation. Customers benefit from our 100% money-back guarantee and energy savings promise on all new cooling system installations.
Plumbing Repairs
Our licensed plumbers address emergency leaks, water heater issues, and drain clogs with minimal disruption. Services include hydro jetting, trenchless sewer repair, and water filtration system installations. We guarantee no surprise pricing and property protection during all plumbing service calls.
Electrical Services
From panel upgrades to EV charger installations, our certified electricians handle residential and commercial electrical needs. We prioritize safety compliance and offer surge protection solutions. All work includes customer education about system operations and maintenance requirements.
Generator Installation
We install whole-home generators starting at $1,500 to protect against Oregon's seasonal power outages. Our solutions maintain heating, refrigeration, and essential electronics during grid failures. Financing options available with professional load calculations to determine appropriate generator sizing.
People
Ryan
HVAC Technician
Ryan specializes in residential HVAC installations with over 15 years of experience. He focuses on customer education and system optimization, maintaining Sunset's high service standards through meticulous attention to detail and property protection during every service call.
Jeremy
Service Technician
Jeremy provides prompt AC repair services with clear communication about system issues. His personable approach and technical expertise ensure customers understand maintenance requirements while receiving efficient solutions for their cooling system problems.
Questions
What areas do you service?
We serve Portland, Dallas, Beaverton, Clackamas, Gresham, Lake Oswego, Oregon City, Salem, and Vancouver areas with both residential and commercial services.
Do you offer emergency services?
Yes, our technicians are available 24/7 for HVAC emergencies with no additional after-hours charges for Portland and Dallas customers.
What financing options exist?
We offer financing through Service Finance Company for HVAC replacements and major repairs with approved credit, including special promotions for qualified applicants.
What warranties do you provide?
We offer a lifetime limited warranty on all HVAC installations, including compressor replacement guarantees and thermostat coverage for the system's lifetime.
How can I schedule service?
Book online through our website, call us at (503) 500-5866, or use our mobile app for emergency service requests and appointment scheduling.
Reviews (7)
Jessica Hughes
Jun 13, 2022
Report
Just had AC installed today and they were fantastic throughout the process, from quote to installation. They were communicative, efficient and friendly. Couldn't be happier with the service.
Brandon Jones
Jun 05, 2022
Report
Simply put, these folks are fantastic! Every interaction, with ever single person, has been an absolute pleasure. I couldn't be happier with them and their service. Incredibly friendly, efficient, considerate, knowledgeable, and great communication all around. You can tell this is a very well run organization that truly cares not only about their customers, but also their employees. I would highly recommend!
Pretend Tia
Apr 20, 2022
Report
We got a heat pump installed from Morrison's last week, and I recommend them to everyone. Great, personal service from very friendly and knowledgeable people. Their price beat out our other quote by $5k (!) and the whole process was easy and felt very transparent, no surprises at billing time.
Vi Granitz
Apr 05, 2022
Report
The Morrison team provided excellent customer service, timeliness, and professionalism. They arrived early, communicated clearly the steps they would be taking, creatively worked to problem solve some of the quirkier/more challenging aspects of my old home, and left the space clean. The install looks great and I look forward to having AC for the upcoming summer! Thank you!
Dana Page
Mar 29, 2022
Report
Great experience with these folks! It's hard to find this kind of customer service. Im usually too busy to write reviews. Joe and his team made an impression on me, from the estimate to the completion. Very affordable, in fact best out of the two other I received. I haven't used the AC unit yet. But the heat has never blown this dang hard. House heats up quick. Wife is happy, I'm happy. Shout out to Janet and Jeff, thanks! I didn't get to meet the installers unfortunately, but the wife said very polite and funny. Thanks Morrison, Dana Page.
Nick Edmonds
Mar 13, 2022
Report
Armando & Brandon were great! Morrison Heating & Cooling was a pleasure to work with, they were informative and helpful. Their bid was competitive and they worked very fast! I highly recommend them to anyone needing furnace or A/C services! Services: Install AC, Heating system installation, HVAC duct & vent installation
SimonkipPDX
Feb 28, 2022
Report
The company installed a mini split in our house. We obtained estimates from three companies. Morrison's was the the most cost-effective in a substantial way. The sales process was prompt and the most informative of the three vendors. The installation crew were very knowledgeable and professional. We had a small issue with the installation that was very efficiently resolved by the owner who was available to discuss our concern and addressed it to our full satisfaction. I would definitely use them again.
