Rated 5 / 5 from 30 reviews
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Jimmy Jones Company Serving Gastonia, North Carolina, since 2009, Jimmy Jones Company provides local HVAC and plumbing services for both homeowners and businesses. We organize our work around a simple standard of service: take the call, identify the problem, clearly discuss the options, and complete the job correctly. Our present name, Jimmy Jones Company, replaces the Jimmy Jones Quality HVAC name familiar to many of our longtime customers. The name is different, but our commitment to taking care of local customers remains the same. HVAC is the primary service we offer, while plumbing is another major part of our business. Our services also cover indoor air quality, commercial HVAC, and small residential electrical repairs in North Carolina. Customers can explore heating, air conditioning, plumbing, water heater repair and replacement, indoor air quality, and commercial HVAC service through our complete service offerings. If something falls outside the work we handle, we will tell you directly.

We provide same-day and emergency service when current availability allows and offer free estimates and second opinions for customers who want to evaluate their options. Certified technicians are equipped to diagnose problems and explain their findings without unnecessary complexity. We are licensed and insured and understand the responsibility involved in working at a home or business. Our work and customer satisfaction are guaranteed, and we explain the warranty coverage relevant to the particular service or equipment. Gastonia and Gaston County are our primary service areas. HVAC service also covers the greater Charlotte area and selected South Carolina communities, while plumbing and small residential electrical services are provided in North Carolina. Call (704) 496-1839 to speak with our team or request service online.
Served areas
  • Gastonia, NC, Belmont, NC, Mount Holly, NC, Cramerton, NC, Lowell, NC, McAdenville, NC, Stanley, NC, Dallas, NC, Cherryville, NC, Kings Mountain, NC, Bessemer City, NC, Shelby, NC, Charlotte, NC, Lake Norman, NC, Gaston County, NC, Fort Mill, SC, Lake Wylie, SC, Clover, SC, York, SC
Business details
  • Year established: 2009
  • Licensed
  • Insured
Highlights and features
  • Locally owned and operated
  • Same-day service available
  • Emergency service available
  • Free estimates
  • Free second opinions
  • Financing available
  • Upfront, transparent pricing
  • Workmanship guaranteed
  • Residential and commercial services
  • Heating and air-conditioning services
  • Plumbing and water-heater services
  • Indoor air quality solutions
  • Select residential electrical repairs
  • Commercial HVAC maintenance
  • Services all major HVAC brands
Associations and certifications
  • NATE-Certified Technicians
  • American Standard Dealer
  • Licensed in North Carolina
  • Licensed in South Carolina
  • Fully Insured
Payment methods
  • Cash, Checks, Debit cards, Credit cards, Financing available
Services
Heating & Furnace Repair We deliver professional heating repair for homeowners who need reliable service when their systems develop problems. Our technicians evaluate furnaces and heat pumps that fail to maintain desired temperatures, produce unusual noises, or operate inconsistently. By identifying the underlying issue and explaining the available options, we help homeowners choose an appropriate repair for restoring comfortable conditions.
Air Conditioning Services Residential cooling systems require dependable maintenance and timely attention when problems arise. We provide comprehensive AC services that include diagnosis, repair, preventative maintenance, installation, and replacement. Our experienced technicians service a variety of equipment and take time to discuss findings and options. The result is a practical approach to restoring comfort while supporting reliable, efficient operation.
Plumbing Services Our plumbing work addresses essential systems and fixtures that support everyday water use and drainage. We service water heaters, faucets, toilets, garbage disposals, valves, hose bibs, pipes, drains, and sewer lines through repair, replacement, installation, cleaning, detection, and inspection services. We also provide repiping when plumbing systems experience broader deterioration, helping restore reliable and efficient operation.
Electrical Repairs We offer a focused selection of electrical repairs for smaller residential needs as a convenience alongside our primary services. Outlet and switch repairs or replacements, GFCI outlet service, selected residential breaker replacement, and small electrical troubleshooting are among the work we commonly perform. Before proceeding, we review the request and explain if the proposed work is outside our current electrical scope.
Commercial HVAC Maintenance Our commercial HVAC maintenance plans help businesses keep heating and cooling equipment operating reliably throughout the year. We inspect rooftop, packaged, split, and other commercial systems while checking essential components and refrigerant levels. Preventive service can identify developing problems, control energy costs, preserve equipment life, and minimize disruptions to daily business operations.
Reviews (30)
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David Bagley
Aug 25, 2026
Tyler was great to work with and his techs delivered with care and diligence.
They will be my first call for future projects.
Keith H.
Jul 16, 2026
The service call was quick and efficient.
London
Jul 02, 2026
Great experience. They were quick and efficient from start to finish. I would definitely recommend if you're looking for someone to replace your AC
Ronald Allen
Jun 26, 2026
The crew was great. Finished in one day and very professional work.
John Powell
Jun 22, 2026
Donald did my repair and he was knowledgeable, respectful and most importantly had my ac running when he left I would highly recommend them.
Thank you
Karen Taylor
Jun 17, 2026
Donald did my service on my AC unit today and did a great job. He was very professional and extremely knowledgeable. He gave me a lot of information that I wanted to know. I hope I get Donald back next time to service my heating system. He was such a pleasure. You are lucky to have him.
Dale Stephenson
Jun 04, 2026
Alex & Shane were both polite and professional. Thanks for the great and affordable service.
Patricia Matheney
Jun 02, 2026
Prompt, efficient and friendly! Jimmy
Jones would be proud of his team.
Adam Cloninger
May 22, 2026
Love this company !!! Carter is so professional and he is very knowledgeable and dependable!!! 100% recommend !!!
Eb Mc
May 18, 2026
Tech-Donald Speed
Did Great job
Nice and informative
Fixed problem
Affordable prices and good maintenance
Program
Highly recommend
Jeff Templeton
Apr 25, 2026
From the owner on down the line, every employee is courteous, professional and they communicate by giving you phone calls and text messages on every step of the process for the service to be done. Prices are very reasonable and they provide excellent service.
Terri Hayes
Apr 17, 2026
Both men were helpful and knowledgeable I would definitely use again
Christopher Woltermann
Mar 17, 2026
The Jimmy Jones technician called before coming and confirmed it was ok to arrive earlier than planned. I was getting a second opinion on an issue. Another company recommended replacing the entire 6-year old unit. The Jimmy Jones technician came and spent a bit of time diagnosing the real issue and found a simple solution to repair the unit the same day.
Kathie Bain
Mar 12, 2026
We’ve trusted Jimmy Jones for years. The new owner seems committed to maintaining the same great service, and we’ll continue recommending them.
Kevin Eagan
Mar 07, 2026
Very professional, courteous and reasonably priced. Overall a good local company that I am glad was recommended to me.
Clint Myers
Feb 22, 2026
Great quality of work and customer service. Humidifier Installation.
Laurieann Ratz
Feb 03, 2026
Tyler and his guys did a great job. They cleaned up well and even replaced part of broken ladder.
Paul
Jan 23, 2026
I'm was extremely pleased with Jimmy Jones Quality HVAC. It has new ownership now with some big shoes to fill. Everyone was courteous, professional, and forthright. I would recommend them. Five Stars
Darryl Hager
Jan 18, 2026
My technician Alex was very professional very knowledgeable was on time. Explained everything to me in detail and I definitely will be using this company again thanks.
Hazel Quitter
Apr 11, 2024
Pleasant to speak with. They gave me my estimate within the day. Very fair prices. I was referred by my aunt and uncle who are very happy with their new unit. This is who I am using.
Christa Schronce
Mar 11, 2024
Jimmy and his crew did an outstanding job installing our new HVAC system. Not only did they do great, he has the absolute best pricing around!
Seenie Lawson
Feb 11, 2024
This company is awesome. I called on Monday afternoon and the next day, my system was up and running. The company I used before them gave a completely wrong diagnosis and wanted to charge 2k. Thank you for your swift response and great price.
Todd Groves
Feb 14, 2023
We have used Jimmy’s business for several years now. They’ve always been respectful, honest, got the job done and done well. Never have they made a mess or left a mess. They explained the problem and explained what needed done, before fixing the problem. When I call or text, I always get a speedy reply. I stand behind Jimmy’s business. My wife found Jimmy through a friend. She is completely comfortable dealing with them when they come.
Jordan Zielinski
Feb 01, 2022
Jimmy is a straight shooter. He came out and gave us an estimate on a full install which was $2500 lower than anyone else's estimate.

His guys were working on it soon after I told him we were ready (within days).

I ended up buying my own thermostat that I found on eBay (nest) and he installed that for us as well. I had forgotten that the original price he quoted me was for the install including the thermostat he was going to purchase for $100, and without prompting he brought it up and gave me that money on the spot.

I would highly recommend Jimmy to anyone who is looking to get good work done at a great price, and wants to support a small business owner at the same time. It's a win for everyone.
Fuck You
Aug 02, 2021
Jimmy and his team have been amazing. When I called about my furnace not working they came quickly and were able to resolve the issue at a very reasonable price. Couple weeks later we thought something else may be wrong but it was something simple. Nonetheless they came out on warranty and made it right. I also ended up getting them to change out some duct work under the house that was damaged and they gave me a really good price. I had another HVAC guy give me a quote 3x the amount a couple months ago. So I asked about a few other items the inspector noted on the inspection report since we recently purchased the house and Jimmy told me what I do and don’t need. I feel comfortable as a woman calling Jimmy and knowing he is going to be honest with me and always do a great job.
Chayanne Scandrett
Jun 21, 2021
I live in a rental property jimmy is contracted through. Was having issues with the system and he came right out and fixed the issue. Very nice guy and honest. Will definitely take down his info and take it with me to the next location i buy at.
Christian Aleman
Apr 04, 2021
Jimmy came out to quote me for a complete HVAC install and a new thermostat in my property. Price was very reasonable and decided to hire him to do the work. After he quoted me, his guys came out 2 days later to do the install that lasted just under 2 hours! I am satisfied with the work he’s done and his flexibility to work with. I would recommend him to anyone looking to have any service done to your HVAC unit.
Terry & Lisa Thurman
Apr 03, 2020
I don’t normally do reviews but these guys earned it.
A great group to work with, across the board, they do multiple properties for me, I have had nothing but great results as well as I have referred them to multiple people which is something I do not do lightly with nothing but positive feedback.
It’s refreshing to have a vendor one can depend on to be honest, trustworthy, dependable and will recommend the most cost effective solutions as these guys.
Highly recommend these folks, keep up the great work guys! We appreciate you and your honesty!
Jacob Mustin
Jan 14, 2020
Couldn't recommend more! Jimmy is a real guy who will treat you right and you do not need to worry about being ripped off! He will absolutely not be beat with price, and you couldn't find a nicer guy to do the work. Would recommend all day long.
Hope Griffin Diaz
Dec 27, 2018
Jimmy was very professional in his communication. He kept in touch about when he'd be arriving. He was able to diagnose what was wrong with our HVAC and wr had heat within an hour. Reasonable rates.