1-800 Water Damage of Newtown

Sid Sarin got the job done seamlessly. Communication and flexibility was great. Job done sooner than anticipated. Great to have our house back!!!!

Hi, I want to give a huge thank you to Sid! He has worked with us since the beginning of our major plumbing leak. Walls, ceiling, floors, carpets, damaged by the horrible leaks! Anyone who has experienced this knows its very frustrating and caused me a lot of stress and anxiety! From day one, Sid made me feel so much better, about what was ahead of completion of the project in our home.He explained the process of all that needed to be done and if we had any questions, he was always there. We spent most of the time at the shore, while the work was being done. He called in daily to let us know how everything was going with all the work that was being completed . Also, sent of pictures. I felt so much better about all that was going on. He sure eased my anxiety. We did run into a problem with the painting issue! We were not happy at all how the job was completed. But, once again Sid was there for us! He apologized over and over to us, he really felt terrible about the situation. Thats when Tyler came to meet us and go over everything that needed to be done. He also apologized and said everything will be fixed to our liking. I felt so confident in both of them, once again easing my stress! We purchased a good quality of paint. To my surprise, Sid and Tyler did the painting! How awesome is that! They did a wonderful job painting, walls ceilings. Once again Sid and Tyler stayed in touch with us, sent photos. I cant thank them enough for all that they did together for us! We have our home back now! Everything looks fabulous! All the walls, ceilings, floors, painting, is completed. Thanks so much Sid you were there with us from the beginning! Tyler thanks for all you did with Sid, awesome! I would like to thank everyone for your kindness and support and hard work throughout this process. Thanks Mary

I had water damage from a leaking faucet and water line in my kitchen. Which proceeded to my basement ceiling. Paul was very helpful with getting the process started. Bryan and his team were at my home in a timely manner to begin the work and explain the next steps. Also very professional. I'm very pleased as this process continues. Situations like this can be really stressful. Thank you for your promptness and attention to detail

Will and his crew did an excellent job cleaning up the water damage in our basement. They came every few days to check for dryness and made adjustments when necessary.

Sid was here and has been SO patient working with us as we are dealing with two back to back basement floods. Sid is an incredible communicator; he is kind, compassionate, smart, and diligent. Its obvious that he has our best interest at heart. He really cares about our issues and has been putting his everything into making sure we sort out everything out. The rebuild is going great and were very satisfied. He takes time to listen and reassure us. Sid is the guy to have in your corner!!!

What a great group to work with at 1-800-WaterDamage!! Sid was very helpful explaining the rebuild side of the process. Ashley showed a real focus on the customer with walking me through the whole process of mitigation and the insurance claim process! She was very responsive and patient throughout the whole process!

Bryan and Zane were at my home today to remediate the water damages that occurred at my house this past weekend. They worked hard and consistently throughout the day. They communicated with me regularly and they were polite, informative and helpful throughout the day. They instilled confidence in me that they knew what they were doing and that they would be respectful of me and my home. So far, they have done a great job with the work that has been accomplished to date. I am pleased with their performance on my recovery project. My thanks to Bryan and Zane and 1-800-water damages of Newtown for sending these men to help restore my home for me.
Dee Hunsberger

I am so thoroughly pleased with my experience with this company. We came home one evening and it was raining in the living room due to a problem with our toilet line, which is nothing anyone wants to see! Paul and his mitigation team responded promptly and were extremely professional and courteous in drying out our space. The rebuild manager, Sid, explained the rehab process every step of the way, managed negotiations with our insurance company, acted as liaison with the workers onsite, and was genuinely helpful, empathetic, and supportive at every turn. The quality of the workmanship is absolutely A+. So grateful to have had these folks at our side during this restoration process. Highly recommend.

Sid and his team completed a quick and and thorough job, kept me updated along the way and protected my home with covers and tarps during the work. Would recommend them to others looking for remediation work.

One of the best companies I ever had a deal with from their prompt service and excellent technicians to Ashley in the office and their patience with everything that we had to deal with with the insurance company like I said one of the best companies that Ive ever dealt with. Thank you again, Ashley.

Sid - Project Manager Extraordinaire!!!

Thank you, Sid, for all your help to remediate my fathers family room. I really appreciate you working directly with me and my brother to support our father.

My brother and I are 500 and 800 miles away, but you were able to close the distance with your effective communication. You went ABOVE and BEYOND to make this happen. You mastered the multiple roles of working with the insurance adjusters, managing the restoration and communicating all details. My father can rest in his easy chair tonight!!!

I strongly recommend Sid for any Restoration Project, and I would call on him again!!!!!

Had some water damage overnight from a leaking pipe on my 2nd story bathroom at my home. Called 1800- Water and Paul was out within hours. Very informative with everything. Then hours later Brian, Dan, and Joe came out to start the process for remediation. Very impressed so far with these guys!

I had an excellent experience With Bryan & Zane . They were excellent with Work very clean and communicative.

I would highly recommend. Thank you for all your help.

Dave and his crew were amazing! Kind and professional. It was a really nasty job. They made quick work disposing of everything in my moms basement.
Hopefully my family will never need their services again but if we do, I know who to call!!
Thanks again!
Heidi

It was a pleasure dealing with Sid Sarin & his team. From Paul & team with the restoration to Fabricio & team with the remodeling, it has been professional all the way through. Sid was very communicative throughout the entire process. This was a major water/sewage event that affected the main floor of my home right at Christmas. Even while we were out of state, 1-800 Water Damage of Newtown kept me up to date with all of the steps we were going through. I was able to text Sid on his personal cell phone over the weekends & he responded right away! Despite all of the issues that could delay this restoration process, Sid was able to keep this process moving very quickly & transparently. There were a lot of moving parts to this, but it was handled with white glove service throughout every step for my experience. Thank you very much!!

Sid Sarin and his team were very professional, courteous, and went the extra mile to make all of the needed repairs to our home. We are extremely happy with all the work done. I would have Sid and his Tram move in tomorrow if I could!! They were so pleasant and trustworthy and their work is impeccable! I would give more the. 5 stars if possible!

I had a great experience with 1-800 Water Damage. John & Darren were very thorough and eased my anxieties. I would definetly use this company again & recommend it to my friends!

The drain pipe under the kitchen sink failed and water found its way to the basement causing the ceiling to sag.
Paul came out and assessed the situation and we used their rebuild company to replace the ceiling and repair the kitchen cabinet . Sid Sarin from the rebuild company was an absolute pleasure to work with .
He knows what is necessary to present to insurance companies for reimbursement, is excellent with communication , prompt and a genuine nice guy.
I would highly recommend working with 1-800 Water Damage of Newtown if you find yourself in the unfortunate position of needing them.

On 12/24/2022 we had a flood in our house and nearly everything room had damage and our house was basically down to the studs. We had a nearly complete remodel due to the flood. I called them the morning it happened and Ben and Jeff were at the house in a few hours. They stayed at the house cleaning, setting up fans, taking pictures till nearly 10pm on Christmas Eve. This led to using Ben, Jeff and their team to do the remodel. Their work was great. If I had an issue they made sure to fix it. (I am not easy to deal with at times) We had to move into a hotel for 14 months while I the rebuild was under way. I am so happy with the way it turned out. I was able to change the colors in the house and make it brighter. We also made small changes when we put the walls back in the basement to add a little bar area.

1-800 Water Damage honestly saved my mothers house and took excellent care of us. The remediation team which I believe was Jeff and his team they made sure to clear the issue she had and kept the house protected. We had some unfortunate events happen and Ashley and Sid literally did everything to get me and my mom help as to make sure she did not freeze. Ashley is the kindest person Ive ever spoken to she was caring and understanding and just worked so hard to find us the help we needed. Sid also was so kind and helpful he went above and beyond as well.They had someone at my moms house within days. Im sure given the holiday season it was not easy to do, but he had Fabricio (also the nicest man Ive met) and his crew come out and they did an outstanding job on the renovations. The rebuild seriously was so fast and again went above and beyond to make her living room look the same (better) than before. Everyone went above and beyond in every way possible. It was a very rough year because I lost my father and now I had this responsibility and they made it extremely easy and stress free. I highly recommend 1-800 Water Damage, you will not regret it! Thank you all again!
Ashley

Will and his team were so professional, experienced and kind. They were very good to me and understood my upsetment with all of the damage happening at holiday time. They did what they had to do quickly and with minimum unpleasantness. Will and his team were great and I will not hesitate to use this company again and I will refer them also. Thank you for everything. Happy New Year.

These guys did a great job. Having water in the basement is stressful and they eased my mind in terms of remediation. They gave me updates everyday on the what they were doing and why. John and Ian were great. Those two were very professional and knowledgeable about there job. If you need water remediation I highly recommend.

Sid from 1-800 Water Damage gets this 5 star review for doing everything he could for us when it came to getting our home back to normal. He was in constant contact with our insurance and was always very transparent and reliable. We appreciate him and what he did for us!

Working with Sid and the team was excellent from start to finish.
They communicated clearly and honestly with us, helped navigate the process with the insurance company, and most importantly did the job from start to finish with professionalism! We had a flooded basement that needed a total reconstruction and it looks like new.
With this company you will have peace of mind and know that you are getting fair and professional treatment.
Sid is the team lead, he went above and beyond and made a stressful process so much better.

I had an exceptional experience with Fabian from 1-800-Water-Damage! From the moment he arrived, Fabian was professional, knowledgeable, and incredibly thorough. He took the time to explain the entire process, ensuring I understood what needed to be done and why. His attention to detail and dedication to getting the job done right gave me complete peace of mind during a stressful situation.
Fabians friendly attitude and willingness to go above and beyond truly stood out. He treated my home with care and respect, leaving everything spotless once the job was complete. If you need water damage restoration done right, Fabian is the person to call! Highly recommended!

Sid came over for the estimate and handled everything for me from that point on. He even got the adjuster to my house after weeks of me trying, met him, got my job approved and got it done.
The guys they use are great. They came the day they were scheduled, worked without a break, left my house clean.
Great job

After a recent home renovation we had water damage due to a punctured heating pipe. Needless to say this was especially frustrating since our home was newly painted etc. When we contacted 1-800 Water Damage of Newtown the phone was answered promptly and a representative came to our home immediately and answered all of our concerns/questions. The work was started right away and finished thoroughly, cleanup was more than we expected. We would definitely recommend this family run business if you are ever in the position to need the service that 1-800-Water Damage of Newtown can provide.

One of the owners, along with skilled technicians Anthony and Dan, arrived within 24 hours of our initial contact. Anthony and Dan demonstrated meticulous attention to detail and ensured a thorough cleanup upon completion of their work. My kitchen and bathroom were cleaner than when they arrived. They maintained effective communication with us throughout the
the project. Having utilized other water damage restoration services in the past, I would recommend this company.

Jay and Fabian were fantastic. They came out on a Sunday and stuck with us for 2 weeks for remediation of a large amount of water damage (2nd story down to the basement). They kept my home clean as they tore down wet drywall, insulation and flooring. It was great to work with them during a very difficult time

Sid was wonderful!!! He was my contact person. He came and did the estimate, and kept in touch with me through email, text messages, and phone calls. He was great with confirming plans and keeping on schedule. The work done by him and Tyler was great. They truly cared about the project and how it turned out. I couldnt be happier with my basement remodel.