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7 Years
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Emergency
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Open 24/7
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Emergency Damage Restoration Services in Central MA
Lillys Restoration has established itself as a trusted provider of emergency damage restoration services across Massachusetts and Connecticut. Our team specializes in fire, water, mold, and sewage damage recovery, utilizing state-of-the-art equipment and techniques to deliver prompt, effective solutions. With 24/7 emergency response capabilities, we prioritize rapid action to minimize property damage and streamline recovery processes. Our professionals work directly with insurance companies to simplify claims, ensuring clients receive efficient, stress-free service.

Backed by years of experience and a commitment to excellence, we serve residential, commercial, and industrial clients across Worcester, Hampden, and Hampshire counties. Our comprehensive approach includes structural drying, mold remediation, odor elimination, and property reconstruction, all performed with a focus on client safety and satisfaction. Customer testimonials consistently highlight our team's professionalism, technical expertise, and compassionate service delivery.
Services
Fire damage cleanup Water damage restoration Mold remediation Sewage backup cleanup Emergency restoration Insurance claim assistance Structural drying Odor elimination Property reconstruction Mold prevention
Served areas
  • Worcester, Ma, Springfield, Ma, Northampton, Ma, Charlton, Ma, W. Springfield, Ma, Amherst, Ma, Auburn, Ma, Westfield, Ma, South Hadley, Ma, Sturbridge, Ma, Chicopee, Ma, Easthampton, Ma, Millbury, Ma, Ludlow, Ma, Belchertown, Ma, Gardner, Ma, Longmeadow, Ma, Ware, Ma
Details
  • Year established: 2019
  • Employees: 4
  • Licensed
  • Insured
Highlights and features
  • Best Rated Home Improvement Contractor in Massachusetts
Associations and certifications
  • IICRC Certified
Payment methods
  • Cash, Checks, Debit cards, Mobile payments, Bank transfers
What people say
Quick response Professional team Insurance assistance Stress-free process Thorough cleanup
Services
Fire Damage Cleanup
Our fire damage cleanup service addresses smoke, soot, and water damage from fire suppression efforts. We perform structural assessment, odor elimination, and complete restoration of affected properties. Our technicians use specialized equipment to clean contents and rebuild damaged areas while working directly with insurance providers.
Water Damage Restoration
Water damage restoration includes emergency extraction, structural drying, and mold prevention. We handle burst pipes, flooding, and appliance leaks using industrial pumps and dehumidification systems. Our process prevents secondary damage while restoring properties to safe, dry conditions with minimal disruption to occupants.
Mold Remediation
Professional mold remediation involves inspection, containment, and safe removal of mold colonies. We identify moisture sources, implement preventive measures, and use HEPA filtration systems to eliminate spores. Our certified technicians follow strict safety protocols to ensure complete remediation and prevent future growth.
Sewage Backup Cleanup
Sewage backup cleanup requires immediate containment and sanitization. Our team uses protective gear and specialized equipment to remove contaminated water, disinfect affected areas, and eliminate odors. We follow OSHA standards for waste disposal while restoring properties to habitable conditions.
Emergency Restoration
Emergency restoration services provide immediate response for all damage types. Our on-call technicians arrive promptly to assess situations, implement mitigation strategies, and begin restoration processes. This service minimizes further damage while establishing clear recovery plans for residential and commercial properties.
Questions
What immediate steps should I take after property damage?
Ensure safety first, then contact our 24/7 team for immediate assessment and mitigation to prevent further damage.
Do you work with insurance companies directly?
Yes, we coordinate directly with insurance providers to streamline claims and documentation for your convenience.
How long does the restoration process typically take?
Timelines vary by damage extent, but we provide detailed estimates after initial assessment and work efficiently to complete projects.
Can you handle both residential and commercial projects?
Our team services both residential homes and commercial properties with tailored solutions for each environment.
Are your technicians certified for specialized damage?
Our team receives ongoing training in fire, water, mold, and sewage remediation with current industry certifications.
Reviews (7)
Renee Bavineau
May 29, 2024 Report
We had a wonderful experience with this company & the crew... Ori, Jeremy & Zack were outstanding ! They showed up everyday & completed the work in a less than a week. I highly recommend them to anyone
Penney N.
May 27, 2024 Report
Had water damage in our kitchen. Fixed the leaks, installed new cabinets, and put in a new floor. I am very satisfied with all the work done. 5 stars
Debi Parry
Feb 01, 2024 Report
Came immediately when my basement flooded in the middle of the night! Extracted most of the water and the dehumidifier had it dried within a few days. Kind and friendly and Great communication
Maureen Jones
Sep 23, 2023 Report
Ori and his team were amazing! They helped us after the flash flooding storm and provided top quality work and professionalism! He was very responsive and was at my house within an hour getting to work with his team. Thank you so much for your help with getting the water out of my house.
Karen Schilling
Jul 16, 2023 Report
Oris and Jeremy were professional, polite and responded quickly after my basement flooded with about 5 inches of water. They were able to pump the water out quickly and set up enough fans and dehumidifiers to dry it out within a few days. Jeremy came back to check on the equipment as well as the humidity levels during the week (an hour drive each way). I would highly recommend them to anyone needing restorative services!
Clara Barnhart
Jan 05, 2023 Report
Our basement flooded on Christmas morning after our water heater sprung a leak and Lily's Restoration saved the day! They arrived the same day to begin their multi-step process of drying out the basement. They brought in lots of equipment-fans, monitors to track moisture levels, heaters-and they came every day to check them & rotate them until the basement was completely dry. I am grateful they were working on the holiday (most clean-up companies were not), and I would 100% call them again if we ever need similar services.
Team Gresty Realtors
Dec 30, 2022 Report
Ori is a great guy! He and his company are wonderful and very professional. Always quick with response and providing top notch service. I recommended Ori to a client of mine that needed mold remediation services on a house purchase. Ori made contact within minutes and was able to provide a quote right away and was readily available to do the job. Would highly recommend!