
Served areas
- Arlington Heights, IL, Addison, IL, Aurora, IL, Barrington, IL, Bartlett, IL, Batavia, IL, Carol Stream, IL, Chicago, IL, Crystal Lake, IL, Darien, IL, Deerfield, IL, Joliet, IL, Lake Forest, IL, Lake Zurich, IL, Libertyville, IL, McHenry, IL, Naperville, IL, Northbrook, IL, Orland Park, IL, Palatine, IL, Plainfield, IL, Schaumburg, IL, St. Charles, IL, Tinley Park, IL, Winnetka, IL, Woodstock, IL, Buffalo Grove, IL, Vernon Hills, IL
Business details
- Year established: 2019
- Employees: 4
- Licensed
- Insured
Highlights and features
- Same-day garage door repair and installation services
- Emergency repairs available across all Illinois cities
- Free $0 service call and repair estimates
- Commercial and residential garage door specialists
- Professional technicians with years of experience
- Wide range of garage doors and openers
Associations and certifications
- Associations & Trade Memberships
- International Door Association (IDA) – (Recommended Membership for Garage Door Professionals)
- Better Business Bureau (BBB) – A+ Rating Preferred
- Angi Certified Pro (formerly Angie’s List)
- HomeAdvisor Screened & Approved
- Google Guaranteed Partner (if enrolled in Local Services Ads)
- Certifications & Compliance
- Licensed, Bonded, and Insured in Illinois
- OSHA Safety Compliance Certified (for commercial installations)
- Manufacturer-Certified Installer – LiftMaster, Clopay, Amarr
- EPA Lead-Safe Certified (if working on older residential properties)
Payment methods
- Debit cards
- Credit cards








Alex Caraus
Owner
Alex Caraus is the founder and owner of Firstline Garage Door Repair. With hands-on experience in both residential and commercial garage systems, he writes expert-level articles focused on garage door installation, repair trends, and cost-saving solutions for Chicago property owners. His goal is to educate customers with accurate, transparent, and actionable information.
Serghei Salcutan
May 21, 2025
Needed to replace 2 garage door motor openers due to the fact that they were extremely loud and lacking functionality. Alex with Firstline was very attentive to my requests and literally recommended the best openers on the market, which crossed all my concerns. As well, at the Quote appointment, Alex only recommended replacing key parts of the garage door to prolong its life, which is the kind of service everyone desires. The job was promptly scheduled, and installing was faster than promised. And the price for the service was reasonable. New Openers are ultra quiet, sturdy, and very technologically advanced. I highly recommend this company!!! Kudos to you guys!
Rama Krishna
May 17, 2025
Jeffrey Kee
May 11, 2025
Hamed Rezaei
May 05, 2025
Dave Rudnick
May 02, 2025
Spiros Tzakis
May 01, 2025
Michael Polsky
May 01, 2025
Peter Andjelkovich
Apr 30, 2025
Cirilo Pacheco
Apr 24, 2025
Tania Kozak
Apr 16, 2025
Garen Toloken
Apr 07, 2025
Oleg Fridman
Apr 05, 2025
Andrei Larionov
Mar 26, 2025
Alex Cool
Mar 24, 2025
Drea
Mar 12, 2025
John Henriksen
Mar 08, 2025
Alexandra Banda
Mar 03, 2025
Gary Masarsky
Mar 02, 2025
George Duffy
Feb 25, 2025
Donald Matker Jr
Feb 24, 2025
Naomi Suzuki
Feb 24, 2025
Daijiro Takiguchi
Feb 20, 2025
Jill Kirian
Feb 19, 2025
Justin Shukas
Feb 17, 2025
Sandra Vergara
Feb 17, 2025
Ryan
Feb 02, 2025
Ivan Enev
Dec 11, 2024
Hana Yoon
Nov 26, 2024
FlipIT Garage
Nov 17, 2024
Greg Bull
Oct 11, 2024
Daniel G.
Dec 10, 2023
Howard H.
Nov 01, 2023
Paul A.
Oct 18, 2023
There is no good time for a garage door to fail and this morning, one of the 3 torsion springs on my 16 foot wooden door broke.
The reviews for Firstline Garage Door Repair are spot on. I called them at 8:45, they arrived at 10 and done with the repair by 11. They upgraded the springs to better carry the heavy wooden door load, lubricated all moving parts and all is in working order again. These guys are pro's and great to work with.
Thank you Firstline!
The reviews for Firstline Garage Door Repair are spot on. I called them at 8:45, they arrived at 10 and done with the repair by 11. They upgraded the springs to better carry the heavy wooden door load, lubricated all moving parts and all is in working order again. These guys are pro's and great to work with.
Thank you Firstline!
Mike K.
Sep 10, 2023
Matt P.
Aug 22, 2023
Simo F.
Aug 10, 2023
We were impressed how knowledgeable and nice he was when we called to fix our garage door on a Sunday. Our family members garage door was unable to open and therefore we couldn't go anywhere with a car. He came the same day, sorted out the issue and fixed everything, recommended what we can do for longevity of the garage door and even tuned up the garage door. Cost was very reasonable and affordable. He was very genuine and clearly knew what he was doing. I highly recommend him and first line garage door repair.
Gilbert M.
Jun 30, 2023
Alex is a true professional. He was on time, and did an excellent job repairing the chain, which had broken on the opener itself. He went out of his way to make sure I was a happy customer. He is a no nonsense honest businessman, who will tell you exactly what you need and what you don't. It was a pleasure to do business with him. I will definitely use his service again. Highly recommended.
Marc D.
May 09, 2023
Chris F.
Apr 03, 2023
Henry K.
Feb 17, 2023
Joseph B.
Feb 10, 2023
Jason R.
Jan 22, 2023
We had an issue with our garage door not opening properly. I found Firstline on Yelp and reached out to schedule an inspection. They were extremely responsive and worked around my timeline for the appointment. They showed up on time and did the work very efficiently. They offered me an inspection at no charge and the price for the work was absolutely fair. I highly recommend this company for any garage door repair issues!
Erik S.
Dec 25, 2022
Great experience! Alex was super responsive, worked very efficiently, and provided excellent value. He also proviI highly recommend him for your garage door repair, replacement, or installation.
Lastly, I should note that Firstline definitely does residential work, which wasn't entirely clear from the Yelp photos.
Lastly, I should note that Firstline definitely does residential work, which wasn't entirely clear from the Yelp photos.