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50+ Years
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Emergency
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Your Trusted HVAC Partner in Portland, OR
Sunset Heating & Cooling has been a trusted name in the Portland area since 1922. Our unwavering dedication to exceptional customer service and high-quality comfort solutions has been a cornerstone of our business. Our team of exceptionally trained technicians is known for their friendly professionalism and willingness to go the extra mile to meet your requirements. We are committed to transparent, flat-rate pricing and ensuring your home is left in the same pristine condition we found it.

Our comprehensive services encompass dependable heating, furnace, air conditioning, ductless, water heater, and electrical services. Whether you require repairs, replacements, or routine maintenance, our experts are well-equipped to handle it all. For all your heating, cooling, and electrical needs, don't hesitate to give us a call today!
Services
Heating Repair AC Installation Plumbing Services Electrical Repair Generator Services Water Leak Detection Sewer Line Repair EV Charger Installation Ductless Heat Pumps Zone Control Systems
Served areas
  • Portland, Oregon City, Tualatin, Tigard, Beaverton, Lake Oswego, Gresham
Details
  • Year established: 1922
  • Licensed
  • Insured
Highlights and features
  • We offer 100 years of combined experience in HVAC and plumbing systems.
  • Our team provides transparent, flat-rate pricing with no surprise fees.
  • We guarantee 24/7 emergency service availability for urgent needs.
  • Our technicians are certified and undergo rigorous background checks.
  • We provide a lifetime limited warranty on all heating and cooling installations.
Associations and certifications
  • Better Business Bureau
Payment methods
  • Cash, Debit cards, Credit cards, Mobile payments
What people say
Friendly, efficient Prompt and friendly Knowledgeable, personable Thorough, respectful Left no trace
Services
Furnace Installation
Our furnace installation service ensures reliable home heating with energy-efficient systems tailored to your specific needs. We offer expert consultation, precise installation, and lifetime warranty coverage for long-term peace of mind. With decades of experience, we prioritize system performance and energy savings while maintaining meticulous property care during installation.
AC Repair
We provide rapid AC repair services to restore cooling efficiency and comfort during Oregon's summer months. Our certified technicians diagnose issues accurately and apply lasting solutions while explaining repair details clearly. Servicing all makes and models, we guarantee 24-hour emergency response and transparent pricing for urgent cooling needs.
Sewer Line Repair
Our sewer line repair utilizes trenchless technology to minimize property disruption while addressing leaks, blockages, and pipe degradation. With hydro jetting and video inspection capabilities, we deliver durable solutions backed by warranties. Our team handles both residential and commercial plumbing emergencies with same-day service availability.
EV Charger Installation
We specialize in EV charger installation for residential and commercial properties, ensuring safe, code-compliant setups that maximize charging efficiency. Our certified electricians assess electrical systems, recommend optimal charger types, and complete installations with minimal downtime for EV owners.
Generator Services
Our generator services include whole-home backup systems starting at $1,500, designed to maintain essential functions during power outages. We offer professional installation, maintenance plans, and 24/7 emergency support to ensure uninterrupted comfort and safety for homeowners and businesses.
Questions
What areas do you service?
We serve Portland, Dallas, and surrounding areas in Oregon, including Banks, Beaverton, Canby, and Salem.
Do you offer emergency services?
Yes, we provide 24/7 emergency HVAC, plumbing, and electrical services for urgent situations.
Are financing options available?
Yes, we offer financing through Service Finance to make home comfort solutions more accessible.
What warranties do you provide?
We offer lifetime limited warranties on HVAC installations and specific system component guarantees.
How can I schedule a service appointment?
Call (503) 500-5866 or book online through our website for same-day or scheduled service.
Videos
Reviews (30)
Hope Lasseter
Oct 24, 2023 Report
Jaime was very knowledgeable and friendly. He explained everything in easy to understand language. I hope he services our home next time we need a technician. Service:HVAC system maintenance
Nancy Dunckel
Oct 21, 2023 Report
Nathan was outstanding- Listened to my explanation of the problem and repaired it quickly and efficiently. Most of all he was very personable- if I hadn't known better I'd have thought it was his own business because he was considerate and very appreciative of my business. Thank you! Service:HVAC system repair
Jann Gilbert
Oct 17, 2023 Report
Taylor has a lot of knowledge about heating and cooling and seemed happy to share that with me. I had a number of questions which he answered. Well done! Service:HVAC system maintenance
Glenna Rhodes
Oct 14, 2023 Report
They installed my heat pump for ductless AC and heat about 16 months ago. Had them out for general system maintenance. And they gave me a bid on attic installation which they did 5 days later. This review is about the insulation. On time.even early! Explained the procedure they would use since I have ceiling cassettes for my ductless heat pump system. They were in and out quickly. Friendly and made sure to clean up afterwards. I got to inspect attic before and after insulation.
Sharon Hascall
Oct 08, 2023 Report
Exceptional service-like the good old days. Nathan is courteous, thoroughly knowledgeable, and patient; he took the time to address my concerns and make sure I understood the condition of my heating unit. Many Thanks!
Sara Lebeck
Sep 12, 2023 Report
Eric was INCREDIBLE. KIND patient so thorough in explaining details with precision directness willing to be redundant to allow my processing note taking involved clarification questions. warm genuine presence honest, thoughtful, proactive, comprehensive feedback recommendations with great detail (per my request his willing generosity) as to how each component relates to another, how they impact one another how work done to each impacts the process, so we could make our most informed decision with greater confidence. eric has high integrity with great ease allowed an experience that could be co fusing stressful, to instead feel fun, easy, clear, supportive, comforting collaborative. TRULY immensely grateful. astounding care to the work he does his presence with people. thank you so much for being a real one.
Traci LaClaire
Sep 10, 2023 Report
Eric Eccles was our technician and he was extremely thorough as well as helpful throughout the check-up on our furnace. He was friendly, educated, and experienced which helped me understand more about the furnace and what we need to do as homeowners to take care of the system in between visits. Thank you Eric! Service:Heating system maintenance
Jack Wells
Aug 18, 2023 Report
They use a third party call service that can be a little wonky. They gave me a timeframe from 2-4, but were too busy to show up. They guaranteed to show the next day, so I gave them a second chance. Super helpful and thorough when they arrived. The actual service was great, but was a little bummed when they didn't show up after confirming (granted it was 106 degrees and the whole city had issues).
Claire Janes
Aug 11, 2023 Report
Eduardo did a fantastic job replacing the parts in the HVAC system. We was timely, quiet (while I worked from home), helped me troubleshoot a few tech issues, and very good at his job. Really appreciate his work. Service:HVAC system repair
Alicia Brown
Aug 09, 2023 Report
My air conditioner crapped out and I called the first company that popped up on the Google that was still open late in the afternoon. They sent out a tech within an hour. Shavon was very knowledgeable and went above and beyond to make sure we understood all our options. The work will be on Saturday, looking forward to having a working AC and heating unit!
Chris Jones
Aug 05, 2023 Report
Aside from one communication error early on in the process everything was great. The representatives who I spoke to on the phone were very pleasant. The technician, Matt, was here when he said he would be, and was very professional. Most importantly, he got our A/C up and running again. Services:HVAC system repair, HVAC system maintenance
Jannett Wilson
Aug 05, 2023 Report
Noah did a great job with our repair estimate. They were really backed up, so, like others, my original appointment kept getting moved out hours, then days, then a week. But they had a cancellation today and were able to work me in, and Noah showed up right when he said he would, discussed the problem, consulted with his colleagues, and got me the repair estimate right away. He even cheerfully tolerated my too crazy dog jumping all over him! (The dog gets only two stars for her behavior, but Noah gets five!)
Gerald Ching
Jul 24, 2023 Report
We've been having intermittent problems with our 3 y.o. top-of-the-line RUUD heat pump. This time the air conditioning went out, I called on a weekend, Ryan came out first thing Monday morning, patiently researched the source of our annoying recurrent problems, even called the company, finally determined that we needed to replace our line set. Two days later installer team Jared and Gabe spent a whole day installing a new line set and new air purifier, then Jared spent the whole next day doggedly troubleshooting a surprise operating problem. Jared worked especially hard, above and beyond! Now everything is fixed, hopefully for a long time, and we are happy and satisfied customers of Sunset!
Eric-James Truelove
Jul 24, 2023 Report
My first experience with Sunset. Very comfortable having Samuel work on our AC issue. Professional, thorough and knowledgeable. Definitely going to schedule routine maintenance with this company moving forward.
Bill Harrah
Jul 22, 2023 Report
Landon was as personable as he was professional and competent. He used a logical, step by step diagnostic method that identified my problem in less than 30 minutes. He changed out the failed part and I was good to go. Best HVAC repair experience I've ever had. Services:HVAC system repair, A/C system repair
Eddie Pastran Jr
Jul 18, 2023 Report
Sam was great to work with! Kept me in the loop as he was troubleshooting the issue and eventually repairing our AC. My only complaint is the lack of communication on the company's part. We had to call several times to get the repair scheduled after the problem was identified. To be fair, I will say this was over the the holiday week.
Burt Jurgens
Jul 16, 2023 Report
Sunset installed AC to work with our pre-existing furnace a few years ago; recently the quite old furnace needed replacing and they replaced that too keeping the existing AC which was new. They were professional, courteous, on-time, and did nice work and cleaned up nicely. Highly recommended. Services:HVAC system repair, Installation
Dana Buttler
Jul 12, 2023 Report
My technician Matt provided outstanding support. He explained every step of the process as he diagnosed my AC problem. He explained all my options - and we discussed both positive and negative aspects of each of my choices. There was no pressure. He showed respect for me as a customer and I felt he gave me a full and comprehensive assessment of my AC situation. They installed my furnace last year and had the same experience this time around. I highly recommend this company, their service, and their technicians.
Dawn McKim
Jul 11, 2023 Report
Ryan F. did a great job being patient, thorough and was very knowledgeable. He presented all options in a slow paced way so I could understand. He patiently answered all my questions. He is a great addition to your team. Services:A/C system maintenance, A/C system repair, Install AC, Thermostat installation
Timothy Blank
Jul 10, 2023 Report
Very knowledgeable about the diagnostics on our AC unit. Described everything very clearly. Great installation team and customer service. They were able to help us troubleshoot some questions concerning our warranty and sorted out a 2. Appointment fix to our AC system. Overall a good customer service experience Services:HVAC system repair, HVAC system maintenance
Molly Little
Jul 09, 2023 Report
Taylor was great to work with. I just bought my home, and he helped educate me on some things regarding my HVAC system. He is a consummate professional who takes pride in what he does, as it is evident by the service he provides. A great technician. Had my new furnace and AC installed less than 48 hrs from calling them. Tad went over the pricing and packages with me and was super knowledgeable and nice. The install team was fantastic. Clean work! Friendly and knowledgeable. The staff answering the phones are just as great. I wouldn't go anywhere else.
Rhonda Jacobsen
Jul 07, 2023 Report
Nathan was great! Very knowledgeable, professional, amiable & didn't try to sell me the top of the line expensive heat pump. I told him my situation & he suggested one that fit my plan & budget. I love the 10 months, zero interest or payments. The technicians will be here on Monday to install it, just in time to have it running before the heat wave.
Donna W.
Jun 28, 2023 Report
I highly recommend this company especially Thomas Marques HVAC Service Tech. Thorough smart honest and just a really nice guy in general! He even took the time to show us through a camera our furnace issue! Unfortunately we need to replace the old with a new one! He gave us a good price! And Sunset is coming back tomorrow June 29th (2023) to install a new furnace. He also went outside and cleaned our air conditioner! I was told by someone else that we don't need to clean our air conditioner, really? Anyways Thomas is your man!
Jennifer Avery
Jun 14, 2023 Report
I love that Sunset keeps me on track with maintenance of my heating and cooling systems. Jake was especially helpful and efficient installing my new furnace and thermostat today. Austin was also very professional, helping us diagnose the problems with our old one and recommending an appropriate unit for our needs. Services:HVAC system repair, HVAC system maintenance
Deb Peters
Jun 12, 2023 Report
Had an appointment on prior Tuesday for arrival between 1200 & 1700. Called at 1200 to get more accurate time, requesting later in window. She said she'd have tech call me. By 1630, I'd gotten no calls & called again. She contacted tech--they weren't going to make it & had rescheduled me for Wednesday without consulting me! I said I had prior appointments & was scheduled for Thursday. I asked why I was never called, she said they were busy & "didn't have time."(excuse making) She also said the tech "couldn't find my address." (more excuse making) I again asked why the tech didn't call or Google my address.

The implication was that I'd given wrong address (blame customer). She said the tech was "too busy to Google or call". Really? Upon confirming address, they did correct address. I told person that this, was excuse making & incredibly poor service. NOLAN was the polar opposite. On time, pleasant, apologized for prior problem, great service, very communicative with lots of great advice. Totally changed my opinion about Sunset that I'd developed on Tuesday.
Andrew Tinsley
Jun 09, 2023 Report
Unfortunately it was the end of our HVACs life. Our HVAC was less common, a large duel unit that left limited options for a replacement. Pretty quickly we discovered replacing this particular unit would be a special case. Our experience with other companies consisted of chasing down bids where we were told to expect a quote within day or two followed by having to check back sometimes a week later and often times crickets. However, our experience working with a Sunset technician for replacing the unit was top notch.

We were given a quote very quickly along with all the details needed to make an informed decision to move forward with confidence. Dynamite service! Experience with installation crew was also wonderful. Excellent team and services! I could not recommend enough.
Linda L. Greene
Jun 02, 2023 Report
I needed to upgrade an outlet from a 15 amp to a 20 amp to be able to plug in my new spa. Aaron arrived promptly assessed the situation and gave me two choices as to how to proceed with the job. He was wonderful at educating me as to what the choices were, I had another company also giving me a bid for the same job and they came up twice as expensive as Sunset so I highly recommend Sunset heating and cooling. as well as Aaron Bishop he is top notch. Thank you Aaron!
Fred & Karen Martin
Jun 01, 2023 Report
Mike O. from Sunset arrived on time and very quickly and professionally resolved a problem of air distribution in our condo unit. Mike was part of the original install team and his expertise and friendly manner is greatly appreciated. He is truly a five star employee and we wouldn't hesitate to call Sunset and ask for his excellent service and knowledge again.
Lane Selman
Apr 17, 2023 Report
John and Kaimana did an awesome job installing my new air conditioning and explaining the process to me. They were professional, knowledgeable, punctual and helpful. It was a long day with some extra services they needed to install with my particular existing furnace but they worked hard until the end, making sure it was all in great working order. I recommend Sunset as they were very communicative and professional every step of the way. Loved the extra step of sending photos and personal background details of the employees coming to do the work!
Alan R.
Mar 23, 2023 Report
Omar Rodriguez and Filipe Freitas were excellent installers and highly trained professionals. The both exhibited patience and expert expertise in their product and installing in an old house! Sunset was easy to work with and I highly recommend them.