Business Details
17 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC Partner in Maplewood, MN
Since 2009, Metro Heating & Cooling has been dedicated to providing exceptional HVAC and plumbing services to Twin Cities residents. Our team brings over 200 combined years of industry experience, ensuring reliable solutions for furnace repair, air conditioning installation, water heater services, and indoor air quality improvements. Recognized with an A+ BBB rating and over 1,500 five-star Google reviews, we prioritize honesty, transparency, and customer satisfaction. Our 24/7 emergency services guarantee immediate assistance during critical failures, while our commitment to fair pricing eliminates high-pressure sales tactics. Technicians are not commission-based, ensuring unbiased recommendations focused solely on client needs. We offer annual maintenance plans to extend system lifespans and maintain peak efficiency. All installations come with industry-leading warranties, and our fully stocked service vehicles enable rapid repairs. Metro Heating & Cooling remains a locally-owned leader through our unwavering dedication to quality, integrity, and community service.
Services
Plumbing Repair
Water Heaters
Furnace Installation
Air Conditioning Repair
Drain Cleaning
Sump Pump Replacement
Indoor Air Quality
Boiler Services
Emergency HVAC
Maintenance Plans
Details
- Year established: 2009
Highlights and features
- Our free estimates will be honored without hidden fees
- Our prices dont change per season
- Our technicians are dedicated to serving each and every customers needs
Associations and certifications
- Better Business Bureau
What people say
Honest service
Skilled technicians
Prompt response
Fair pricing
Great service
Services
Plumbing Repair
We address all residential plumbing emergencies including pipe leaks, water heater malfunctions, and drain clogs. Our licensed technicians respond 24/7 to burst pipes and flooding situations. Emergency repairs prioritize water damage prevention and system restoration.
HVAC Installation
Certified HVAC technicians install furnaces, air conditioners, and boilers from leading manufacturers. We offer same-day replacements for failed systems during extreme weather. All installations include factory warranties and performance guarantees.
Drain Cleaning
Our hydro-jetting and drain camera inspections resolve persistent clogs and identify pipe damage. Technicians use modern equipment to clear residential sewer lines and prevent future blockages. Service includes camera verification of pipe condition.
Water Heater
We service and replace both tank and tankless water heaters. Emergency repairs address no-hot-water situations, while replacements feature Rheem and Navien energy-efficient models. Annual maintenance extends heater lifespan.
Indoor Air Quality
We install UV purifiers and carbon filters to remove allergens, bacteria, and pollutants from home air systems. Our solutions address asthma triggers and improve ventilation efficiency in Minnesota homes with humidity challenges.
People
David George Reiland
Founder
Established Metro Heating & Cooling in 2009 with industry expertise. Committed to ethical business practices until his passing in 2016. His legacy continues through the company's customer-focused operations and community values.
Questions
What does an HVAC tune-up include?
Our 20-point HVAC tune-up checks electrical components, cleans coils, tests safety controls, and verifies refrigerant levels to ensure peak efficiency and system longevity.
How much does AC or furnace repair cost?
Repair costs range from $150-$450 depending on parts and labor. Metro charges a $129 diagnostic fee that covers initial assessment and repair recommendations.
Do you service my neighborhood?
We service all Twin Cities Metro area homes. Call or view our website map to confirm service availability in your specific location.
Can I finance HVAC replacement?
Yes, we offer 0% deferred interest financing for qualified customers through Synchrony Bank with no down payment required.
Why isn't my AC cooling properly?
Common causes include dirty filters, low refrigerant, or frozen coils. Our technicians can diagnose and resolve these issues during emergency service calls.
How long should HVAC systems last?
With proper maintenance, furnaces and AC units should last 15+ years. Regular tune-ups extend system lifespan and maintain energy efficiency.
Videos
Reviews (54)
Diane J.
Jun 11, 2022
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We needed to get a new boiler and had multiple places come out to do a bid. Not only was Metro the best value, but they were so easy to work with. Andrew S and Josh A were our two technicians, and they did a fantastic job. Then, once they finished, Andrew didn't laugh at us (at least not to our faces) when we had him give us a step by step guide on how to do everything with our new boiler. (We took copious notes and, again, he didn't laugh.) Our new boiler takes up SO much less space, is energy efficient, and we're so pleased with our experience with Metro Heating and Cooling.
MiRinda Kovacs
Jun 08, 2022
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Andrew S, Jacob B & Josh B were such a great crew! Professional, polite and thorough. They were super respectful of my property and cleaned up everything as they went. They explained everything to me and asked several times if I had any questions. I'm very pleased with the work they did and would highly recommend Metro Heating & Cooling for any job!
Emily Schafer
May 21, 2022
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I've used metro for 3 different jobs and each one, they have done an amazing job. Always on time and they make sure they do the job right. The water softener job took a little longer than usually but that was because they did the installation the correct way. Ac install took half a day! Arrived by 830 and were done by 1130, they were also able to schedule me within 2 weeks of accepting the proposal. No surprise fees either.
Brian L.
May 06, 2022
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I contacted 3 plumbers about flushing my hot water heater. 2 came back with bids, Metro asked how old was the unit, 2.5 years I said. He said unless you flushed the heater yearly it would do me no good. He also said he personally never flushes his heater because the 3/8th inch drain won't get all the sediment out anyway. I thought he was very honest with me and I'll definitely look him up for the future
Angela Johnson
Apr 23, 2022
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Metro is my go to when things go wrong! I've had a furnace, water shut offs & most recently plumbing for new sink/faucet put in. Always professional & explain everything with no surprises. I'm updating an older home built in 1958 and Metro is always here the next day or even same day service at a great price. They have beat all competition quotes. Can't go wrong with having Metro take care of your plumbing, heating & cooling needs.
Matthew John
Apr 14, 2022
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Metro heating and cooling was phenomenal. To me punctuality is the soul of good business and good business is what they do. Professional plumber Mitch Vetter did a fantastic job installing our new water heater. Not only was the price great, but modifications were need to be made and everything was done perfectly. On time, efficient, great price and great quality! Highly highly recommend using metro heating and cooling for anything plumbing related!
Eliah
Apr 10, 2022
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From beginning to completion; Metro Heating of Maplewood are a masterful workforce. Unparalleled in attention to detail and communication. Andrew and Jacob installed our mini-split today. These gentlemen are keen project managers. Organized, knowledgeable and friendly with highly developed workmanship. Look no further than Metro Heating & Cooling of Maplewood!
Donovan Walker
Apr 05, 2022
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I've used Metro Heating and Cooling a few times now and frankly they remind me of the Professionals of old. They know their stuff, want to do a good job and offer a very good value. They have secured their place as my favorite Heating and Cooling company in the Twin Cities. I had a particularly good experience today with Tim. He was patient and knowledgeable about my old boiler, and what my options were when it came time to replace it.
Chelsea T.
Mar 06, 2022
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We had Metro Heating & Cooling out to do our boiler replacement today and I was so happy with the experience! We got quotes from several different companies but ultimately chose Metro. Jake and the other technician (apologies as I do not remember his name!) were professional, friendly, efficient, and thorough. We will definitely use Metro going forward for our heating needs and will recommend this company to family and friends.
Wally Rosalez
Feb 10, 2022
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We had our furnace go out Tuesday and we were able to scheduled-to get our furnace replaced by that Thursday and very grateful with the quick response from Metro. Allen and Josh were very professional and explained everything clearly for any questions we had. Metro Heating is very lucky to have Allen and Josh. Also impressed with how Allen gave Josh directions on the install and Josh had no hesitation. He will be a great asset to the company. Very grateful.
David V.
Jan 23, 2022
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Their scheduling is a bit lackluster. But I got a new water heater and softener installed at reasonable prices. Price estimates already included labor. They even did some extra work like removing a humidifier I didn't want and fixing my kitchen's water at no extra charge. Not something to expect, but that is quality service and good business right there.
Dameon D.
Jan 04, 2022
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Had a broken pipe. They were here in hours, worked fast and were friendly. Highly recommend these guys!
Ramona W.
Jun 11, 2021
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Great local company with honest and knowledgeable techs. Highly recommend! Go local and forget about the monopolies!
Elena P.
Mar 08, 2021
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Probably anyone who replaces a water heater in the middle of a cold snap is showered in accolades, but I have 2 coworkers whose water heaters broke the same week and neither of them had their problems fixed as quickly as I did. Metro Heating & Cooling were fast, efficient, great communicators, and they did good work. Also, the guy who came out told us where the mysterious dripping water was coming from - an old chimney with a condensation drain that didn't have a pipe on it - and fixed it for us! Sure it's $2 worth of plastic pipe, but do I know how that sh*t works? No I do not. And they did. They'll be our go-to for inevitable future HVAC and plumbing issues.
Andy Mattfield
Feb 19, 2021
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We had worked with Your Home Improvement company (Do not recommend) and they hired out Metro heating and Cooling to do the plumbing work. Charles and Mitch were great. Due to YHI company we were told to do everything we wanted done we'd have to pay additional costs (wasn't happy but not their fault) because Stacy was straightforward and honest with. use we also decided to update the water heater at the same time. Now we have water pressure everywhere in our house as they removed and replaced all the water lines in our home. Very happy with the service we received and worth the additional cost.
Chaya Sulman
Dec 25, 2020
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Our furnace stopped working on Christmas day. Other places either wouldn't get someone out, or wanted to charge up to $600 just for the call. Metro got a guy out before we froze, fixed the problem quickly and affordably, and they were just so nice and friendly. I will definitely use them again!
Ashley Werner
Nov 18, 2020
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We had Micheal and Tyler from Metro Heating & Cooling at our house today installing a new furnace and thermostat. They were very nice and professional. They worked really hard to make sure everything was installed properly. We will definitely recommend Metro Heating and Cooling to all our family and friends.
Beth Groenemann
Nov 15, 2020
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Our technician Brady was extremely professional and friendly. He found the issue right away and had it fixed within minutes. I will recommend Metro Heating and Cooling to my friends. Thanks again!
Chelsea R. Speed
Nov 09, 2020
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John has come out two years in a row and is super friendly and knowledgeable about his specialty! He is honest about his findings and wont throw tape on something and call it good. I trust that my family and kids are safer because of the high quality service we get. We normally dont buy into subscriptions but after todays visit we opted in for the metro comfort club membership. We want to help support this business as much and often as possible to keep them as long as we are living in the area! (And forever!)
Jim T.
Oct 30, 2020
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Mechanics name was Brad. He went straight to his work and in about half and hour he declared it fixed and after two day it felt good to get the heat back on again.
Kenton P.
Oct 29, 2020
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Brian was the service guy and fixed my water heater. Turns out the issue was a dirty gas line to the heater that he cleaned out, I never would've figured that out! That night my furnace stopped working. They came right out next morning and it was coincidentally a dirty flame sensor that he cleaned for no charge. I will definitely use them again for maintenance or repairs.
Kenton P.
Oct 29, 2020
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Brian was the service guy and fixed my water heater. Turns out the issue was a dirty gas line to the heater that he cleaned out, I never would've figured that out! That night my furnace stopped working. They came right out next morning and it was coincidentally a dirty flame sensor that he cleaned for no charge. I will definitely use them again for maintenance or repairs.
Mary Butze
Sep 14, 2020
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Just had Brady out to do our furnace maintenance. He was courteous, professional and quick. He wore a mask and followed CoVid precautions. Love this company-they always do a great job for us!
Mary Butze
Sep 14, 2020
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Just had Brady out to do our furnace maintenance. He was courteous, professional and quick. He wore a mask and followed CoVid precautions. Love this company-they always do a great job for us!!
Claire Z.
Aug 16, 2020
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We used metro for plumbing work -replacing a water softener and some repiping. Jesse our plumber was super helpful, patient and did a great job! He explained all the tips and tricks maintaining our new water softener. He was on time, and wore a mask and shoe cover at all times. It is tricky also bcus we are both working from home, he was respectful of that and just took care of things with minimal interruption to our work day. I enjoyed working with Nick, who is a very good communicator, patient and responsive. And very appreciative of the new tricks Jesse taught us about basic maintenance!
Diane Eva
Jul 16, 2020
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Great customer service! Totally impressed with how quickly our a/c was repaired. Called at 8 this morning to schedule service call expecting to have to wait at least a few days with this heat. Brian was at our home before noon made arrangements to return to complete repair after the coils defrosted. By 3:00 our a/c was again working. We were very pleased when we purchased our furnace and air conditioner from Metro and this experience only reinforces that we chose very well. Highly recommend
Eric Jacobson
Jul 02, 2020
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Thank you Metro for Getting our New AC install quickly right before this heat wave and keeping our family cool and comfortable over the holiday weekend
Eric Jacobson
Jul 02, 2020
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Thank you Metro for Getting our New AC install quickly right before this heat wave and keeping our family cool and comfortable over the holiday weekend
Mahva J.
May 15, 2020
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So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix" it. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday.
I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue.
The cost was $120. This was a quick, inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.
I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue.
The cost was $120. This was a quick, inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.
Lisa B.
Apr 26, 2020
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I needed a whole house water filter that was attached to my water softener replaced. I was hoping it was a small (especially in price) job. It turned out to cost me about 2.5 times what I was hoping, but the plumber who came did a very nice job. The new filter will allow me to maintain it myself without having to turn off the water to the house, which I appreciate. The plumber who came, Mitch, was very nice and professional.
He did a great job in about 50 minutes and he estimated an hour. Mitch had to cut out and replace old piping that was connecting the water filter so it was definitely a job I couldn't have done myself. Another plumbing company quoted me 2 to 3 hours which seemed outrageous so I felt fairly treated by Mitch and Metro. Thank you.
He did a great job in about 50 minutes and he estimated an hour. Mitch had to cut out and replace old piping that was connecting the water filter so it was definitely a job I couldn't have done myself. Another plumbing company quoted me 2 to 3 hours which seemed outrageous so I felt fairly treated by Mitch and Metro. Thank you.
Lisa B.
Apr 26, 2020
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I needed a whole house water filter that was attached to my water softener replaced. I was hoping it was a small (especially in price) job. It turned out to cost me about 2.5 times what I was hoping, but the plumber who came did a very nice job. The new filter will allow me to maintain it myself without having to turn off the water to the house, which I appreciate. The plumber who came, Mitch, was very nice and professional.
He did a great job in about 50 minutes and he estimated an hour. Mitch had to cut out and replace old piping that was connecting the water filter so it was definitely a job I couldn't have done myself. Another plumbing company quoted me 2 to 3 hours which seemed outrageous so I felt fairly treated by Mitch and Metro. Thank you.
He did a great job in about 50 minutes and he estimated an hour. Mitch had to cut out and replace old piping that was connecting the water filter so it was definitely a job I couldn't have done myself. Another plumbing company quoted me 2 to 3 hours which seemed outrageous so I felt fairly treated by Mitch and Metro. Thank you.
Sara S.
Mar 27, 2020
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Stacey Was on time and took his shoes off when coming in the house he assess the situation of a drippy faucet and a hissing toilet came up with a proposal in about 10-15 minutes and then once I agreed to it he had it fixed in a little over an hour he was courteous knowledgeable and time efficient I would highly recommend Stacey in Metro heating and cooling!
Sara S.
Mar 27, 2020
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Stacey Was on time and took his shoes off when coming in the house he assess the situation of a drippy faucet and a hissing toilet came up with a proposal in about 10-15 minutes and then once I agreed to it he had it fixed in a little over an hour he was courteous knowledgeable and time efficient I would highly recommend Stacey in Metro heating and cooling!
Birynne F.
Dec 30, 2019
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My dehumidifier had been running non stop for a month and water was everywhere all over my basement due to our furnace leaking. Metro sent a wonderful technician out fast and he unclogged our drain hose for us. Within 24 hrs, my dehumidifier has stopped running and the basement is dry again! Thank you Metro Heating/Cooling. You saved my basement floors, walls and my electricity bill! Plus they changed my furnace filter so I didn't have to. I will use them again!
Kyle Engelstad
May 29, 2019
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Quality work on installing our new AC system in our home! Highly recommend Eric, Corey and Aaron at metro Heating and Cooling!
Kyle Engelstad
May 29, 2019
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Quality work on installing our new AC system in our home! Highly recommend Eric, Corey and Aaron at metro Heating and Cooling!
Missy H.
Mar 06, 2019
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I have used their services for the past few months and they have been soo great! It is reasonable in price and great work and very friendly. One of the things I want is responsiveness and they are definitely fast to get back to you and I appreciate that. I recommend them hands down!
Andrea Cicero Zenner
Jan 30, 2019
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Our furnace stopped working on one of the coldest days ever. They arrived when they said they would, diagnosed and fixed the issue and explained the problem in words we could understand. Highly recommend!
Andrea Cicero Zenner
Jan 30, 2019
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Our furnace stopped working on one of the coldest days ever. They arrived when they said they would, diagnosed and fixed the issue and explained the problem in words we could understand. Highly recommend!
Ann Marie F.
Nov 30, 2018
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I got a Groupon for the service, and promptly made an appointment for my furnace to be serviced for the year.
Soua showed up early, ummm... who's ever heard of that? He was professional, and checked everything. Found that my Limit Switch was bad, and I need to change that. I thought my thermostat was broken, turns out it's a 20$ part! He showed me what he did, and what did/didn't need to be fixed. Thanks Metro Heat & Cooling! Another year I'll have lots of warmth in my home!
Soua showed up early, ummm... who's ever heard of that? He was professional, and checked everything. Found that my Limit Switch was bad, and I need to change that. I thought my thermostat was broken, turns out it's a 20$ part! He showed me what he did, and what did/didn't need to be fixed. Thanks Metro Heat & Cooling! Another year I'll have lots of warmth in my home!
Ann Marie F.
Nov 30, 2018
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I got a Groupon for the service, and promptly made an appointment for my furnace to be serviced for the year. Soua showed up early, ummm. who's ever heard of that? He was professional, and checked everything. Found that my Limit Switch was bad, and I need to change that. I thought my thermostat was broken, turns out it's a 20$ part! He showed me what he did, and what did/didn't need to be fixed. Thanks Metro Heat & Cooling! Another year I'll have lots of warmth in my home!
Mel Sheridan
Jul 15, 2018
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Our AC died on Saturday morning. We left a message with Metro and got a call on Sunday morning. The person who came out just over an hour later was pleasant and professional and, most significantly, was able to repair the unit! Its 2:15 and 85 degrees outside - and we have cool air! Thank you, Metro!!
Aneesa K.
May 29, 2018
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Outstanding! Service, courtesy, promptness., Our a/c went out Saturday 26th! my husband called around, found Metro., the rest is history Miguel our tech. That came out, is a WONDERFUL young man. Knowledgeable, polite- HONEST! Excellent service!
Jackson Gray
May 12, 2018
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Our company works very closely with Metro Heating & Cooling on a daily basis. They are very customer oriented and transparent about the repairs they do. We highly recommend them for all of your heating and cooling needs!
Mitzi Heath
Mar 10, 2018
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I recently had Metro Heating and Cooling install a new furnace/AC. Not only was the installation prompt and professional, it was actually a pleasure to work with these professionals! All of the staff were accessible and followed through on what they promised. They also could anticipate questions i didn't even know I had and were very thorough in their explanations. Thanks Metro Heating and Cooling. I highly recommend your services to others!!
Mary Jo Schendel
Oct 11, 2017
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Metro Heating and Cooling installed a new furnace or us late in September. The installing technicians were great, friendly and helpful!!! We also had their technicians here before and after furnace installation. The guys were so friendly, helpfull and knowledgeable. They made sure we understood what and why they were doing things. Lots of patience too. People in the office were also great. The phone calls were answered quickly. They were super helpful. We would gladly recommend this company. We had an excellent experience with them. I feel the office people went out of our way to be very acomodating to our needs!!!
Michelle Lynn
Jun 23, 2017
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They installed a great water heater! Works fabulous! Everyone's so nice and very helpful! We're on time for appt.
William Hill
Jul 19, 2016
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That service tech John was friendly and knowledgeable price was fair Would I use them again?...FOR SURE!!
Jay E.
Jun 17, 2016
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Have had Metro Heating & Cooling service my current home and past home, as well as my clients homes for years. Couldn't be happier with their service. Rainy is the technician I've had the past 3 times I've called service and he's incredibly professional and explains everything thoroughly.
Rhonda R.
May 13, 2016
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Started with just an estimate to move my old A/C - they gave me an honest quote and honest recommendation. I ended up scrapping my old A/C and installing a new A/C in the new location. I am glad I took their advice. Their quote was the lowest of the 3 we received for a new A/C and they came through with the quality installation and removal of the old A/C - great job and great price.
Kevin Turbeville
Dec 16, 2015
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My furnace wasn't working last night they came out and cleaned the pressure switch and now it's working great great service friendly staff
Carol Clumb Aaberg
Dec 10, 2015
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Had a furnace check up. Price was great along with service. Technician was on time, explained everything. Will definitely call them again.
Anne G.
Oct 29, 2015
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My furnace had been making an awful rattling noise which I was worried was the furnace itself. I finally gave up and called someone to help. They were easy to schedule and got to me much quicker than I expected! He was able to stop any extra noises in the furnace and gave me some advice on the air filtration system which will save me a lot of money while he was there. Very nice and polite. I would definitely call them again if I have a problem.
Mike P.
Apr 21, 2015
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I have had a couple of service calls on my aging furnace, had a new smart thermostat installed and a water heater replaced by Metro Heating and Cooling. The service has been great and as far as I could tell by shopping around their pricing is also great! One thing that really stood out was their honesty. They pointed out that my furnace is nearing the end of its life, but they did not push to sell me a new furnace.
They recommended repair but cautioned that a new furnace will be needed within the next few years. From past experiences other companies would have jumped at the opportunity to convince me that I needed a new furnace now. When the time comes I will definitely be calling Metro to replace my furnace.
They recommended repair but cautioned that a new furnace will be needed within the next few years. From past experiences other companies would have jumped at the opportunity to convince me that I needed a new furnace now. When the time comes I will definitely be calling Metro to replace my furnace.