Business Details
50+ Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Phoenix, AZ
At Five Star Air Conditioning, we have dedicated ourselves to delivering exceptional HVAC and plumbing services since 1973. Our commitment to excellence is reflected in our team of highly trained technicians, who combine decades of experience with cutting-edge technology to address both residential and commercial needs. We prioritize customer satisfaction, ensuring transparent communication, upfront pricing, and tailored solutions that meet the unique demands of Arizona's climate. Our 24/7 emergency services underscore our reliability, while our emphasis on integrity and quality craftsmanship has solidified our reputation as a trusted local partner. By continuously investing in advanced diagnostics and energy-efficient systems, we empower clients to achieve long-term comfort, cost savings, and peace of mind.
Services
AC Repair
Heating Services
Plumbing
Indoor Air Quality
Emergency HVAC
Details
- Year established: 1973
Highlights and features
- 48+ years of Phoenix-specific HVAC expertise
- 24/7 emergency response with no overtime fees
- Technicians certified in advanced HVAC diagnostics
- Upfront pricing with 100% satisfaction guarantee
- Licensed for residential and commercial projects
Associations and certifications
- Arizona Registrar of Contractors
What people say
Professional and knowledgeable
Excellent work from start to finish
On time and communicative
Thorough diagnostics with explanations
Services
Air Conditioning Repair
Our air conditioning repair services address cooling inefficiencies, high energy bills, and system breakdowns. With diagnostic tools and experienced technicians, we identify issues like refrigerant leaks, faulty compressors, and airflow obstructions. We prioritize same-day repairs, using genuine parts to restore optimal cooling performance for homes and businesses in Phoenix's extreme heat.
Heating Installation
Specializing in high-efficiency heating installations, we upgrade outdated systems with ENERGY STAR-rated furnaces and heat pumps. Our team ensures proper sizing, duct compatibility, and ventilation improvements. From initial diagnostics to post-installation testing, we guarantee improved winter performance and reduced energy consumption across Phoenix-area properties.
Plumbing Services
We provide comprehensive plumbing solutions including leak detection, drain cleaning, water heater replacements, and fixture installations. With 24/7 emergency response, our licensed plumbers use advanced tools like hydro-jetting and camera inspections to resolve clogs, bursts, and system failures while minimizing property disruption.
Indoor Air Quality
Our indoor air quality services combat Arizona's desert dust and allergens through Air Scrubber technology, MERV 13+ filtration, and humidity control systems. We conduct laser particle testing to identify contaminants, then implement solutions that reduce respiratory irritants by up to 95% while improving HVAC efficiency.
Commercial HVAC
For businesses in Anthem and Phoenix, we design and maintain custom HVAC systems with VRF technology, rooftop units, and energy recovery ventilation. Our commercial team provides predictive maintenance, code compliance upgrades, and emergency repairs that minimize downtime while optimizing temperature control for retail, medical, and industrial spaces.
People
Matt
Service Technician
Matt specializes in HVAC installations and system diagnostics, with over a decade of experience ensuring optimal performance. Clients praise his clear explanations and meticulous attention to detail during complex projects.
Chuck
Master Technician
Chuck brings 18 years of HVAC expertise to troubleshooting complex systems, with a focus on customer education. His ability to translate technical issues into plain language earns consistent five-star reviews for residential service calls.
Oscar
Lead Installer
Oscar oversees equipment replacements in extreme conditions, having completed over 1,000 installations. His team manages emergency projects like the 110F unit replacement that restored comfort during peak summer heat.
Questions
Do you offer 24/7 emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair with no overtime charges, including weekends and holidays.
What areas do you service?
We serve Phoenix, Anthem, Surprise, Sun City, Cave Creek, Desert Ridge, and surrounding Arizona communities.
How soon can you service my HVAC system?
Most appointments are scheduled within 24 hours, with same-day emergency service available in critical situations.
Do you guarantee your work?
We offer a 100% satisfaction guarantee on all repairs and installations, with follow-up support included.
Can you service older HVAC systems?
Our technicians service all makes and models, including older units, and provide cost-benefit analysis for repairs versus replacement.
Do you offer financing options?
Yes, we provide flexible financing options for system replacements and major repairs through approved lenders.
Reviews (7)
Franco T.
Mar 05, 2020
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These guys made me feel so comfortable and assured with my decision. I highly recommend them. Trusting an AC specialist is priceless and rare these days. So glad I was referred to them.
Sharon Glanville
Mar 05, 2020
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The entire process was great! Tim checked in several times to assure we 100% satisfied with the service. Not only were our units and thermostats replaced with high quality products, issues we had with airflow for years were resolved in a knowledgeable and efficient manner. A huge thank you to Tim and the team!
Johnny Berry
Feb 10, 2020
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The crew from Five Star Air Conditioning was professional and efficient. My AC stopped working and I called them in the noon and they sent crew to check it out two hours after my call. The crew diagnosed and fixed our AC in half an hour. I highly recommend their service, very professional and efficient.
Amanda King
Dec 31, 2019
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They are amazing and go out of their way to help people. Today the heater went out within my fathers house, when I called this company I spoke with someone who truly cared and due to the circumstances went above and beyond to make sure someone was at my dads house within an hour. Long story short my father is a quadriplegic and depends on the ability to control heat and AC to regulate his body temperature.
Without the heater working in winter he runs a high risk of getting pneumonia or other sicknesses. as I explained this to them they showed great concern and compassion to help my father, within an hour we had a repair man at my fathers house to fix his heater. Long story short turns out the nest thermostat was not working and needed to be replaced. Not only did they show up within an amazing timely manner the repairman took the time to reconnect the thermostat for my father and to help set up his voice control.
Without the heater working in winter he runs a high risk of getting pneumonia or other sicknesses. as I explained this to them they showed great concern and compassion to help my father, within an hour we had a repair man at my fathers house to fix his heater. Long story short turns out the nest thermostat was not working and needed to be replaced. Not only did they show up within an amazing timely manner the repairman took the time to reconnect the thermostat for my father and to help set up his voice control.
Ashley Fritz
Jul 17, 2019
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The blower on our air handler went out over the weekend (Saturday night) when it was 115 degrees. Five Star returned my call right away, came out to evaluate the issue and ordered the part ASAP. They returned promptly after picking up the part and had everything working within 24 hours. Tim was courteous, professional and maintained telephone contact while I was working to give updates on how things were going. Would highly recommend Five Star and their team!
John Linner
Jun 03, 2019
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They always go above and beyond for their customers. I would recommend them to anyone looking for a professional HVAC company.
Nicole LeMoine
Jul 03, 2018
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Tim helped us today with an A.C. issue and saved us on this HOT day! Thanks so much. We recommend Climate Advisors if you need help with heating and cooling. Tim is fast, friendly, and 100% trustworthy. 5 stars!

