Business Details
22 Years
experience
Emergency
services
Open 24/7
always available
Trusted Plumbing, HVAC & Electrical Services in Savannah, GA
Thompson & Thompson Service Group is a locally operated company dedicated to transforming the home service industry through exceptional service. Founded on core values of integrity, family, and customer satisfaction, we specialize in plumbing, HVAC, and electrical services for residential clients in Savannah and surrounding areas. With over two decades of combined experience, our licensed technicians prioritize safety, comfort, and reliability, offering 24/7 emergency support and transparent pricing. We are committed to exceeding expectations through meticulous attention to detail, advanced diagnostic tools, and a customer-first approach that emphasizes education and long-term solutions. Our mission to enhance safety and comfort drives every service, from routine maintenance to complex repairs, ensuring homeowners receive dependable, high-quality results.
Services
Plumbing Repairs
HVAC Installation
Electrical Services
Generator Installation
Drain Cleaning
Water Heater Repair
AC Repair
Sewer Line Camera
Gas Line Repair
Panel Upgrades
Details
- Year established: 2004
Highlights and features
- Highly Rated by Homeowners in Savannah
- Expert Technicians with 20+ Years of Experience
- Fair Pricing with Upfront Estimates
- 24/7 Emergency Services Available
- 100% Satisfaction Guaranteed
Associations and certifications
- Plumbing License: MP210677
- HVAC License: CN005155
- Georgia Electrical License: EN211610
- South Carolina - CLM 117064
What people say
5/5 Amazing and professional!
100% Satisfaction Guaranteed
Quick and efficient service
Expert technicians
Fair pricing
Services
Plumbing Repairs
Our plumbing repair services address burst pipes, leaks, and sewer line issues with advanced diagnostic tools and durable solutions. Licensed technicians use specialized equipment like drain snakes and leak detection systems to resolve emergencies efficiently. We prioritize minimizing property disruption while ensuring long-term functionality for residential systems.
HVAC Installation
We install energy-efficient heating and air conditioning systems tailored to Savannah's climate. Our team handles furnace, heat pump, and AC unit replacements, ensuring proper sizing and SEER-rated efficiency. Services include ductwork optimization and thermostat integration for improved indoor air quality and reduced energy costs.
Electrical Services
From circuit breaker replacements to whole-home surge protection, our electrical services enhance safety and functionality. We perform main panel upgrades, GFCI installation, and wiring repairs to meet modern electrical demands while adhering to local code requirements for residential properties.
Generator Installation
We provide whole-house generator solutions for uninterrupted power during outages. Our installation process includes system sizing, transfer switch setup, and fuel line connections. We offer maintenance plans to ensure reliable operation during emergencies in coastal Georgia's storm-prone climate.
Drain Cleaning
Our drain cleaning services utilize high-pressure jetting and motorized augers to clear stubborn clogs in residential plumbing systems. We address slow drains, foul odors, and recurring backups while identifying underlying issues like tree root intrusion or pipe corrosion to prevent future blockages.
Questions
What emergency services do you offer?
We provide 24/7 emergency plumbing, HVAC, and electrical services for urgent issues like burst pipes, AC failures, and electrical malfunctions.
Do you service areas outside Savannah?
Yes, we serve Savannah and surrounding areas in Coastal Empire, including Pooler, Hilton Head, and Bluffton.
Are your technicians licensed and insured?
All our technicians hold active Georgia and South Carolina licenses with required insurance and bonding for customer protection.
Do you offer financing options?
Yes, we provide financing options for major repairs and installations through approved partners with flexible payment terms.
What HVAC brands do you service?
We service all major HVAC brands including Carrier, Trane, Lennox, Rheem, and York for repairs and installations.
How can I schedule an appointment?
Schedule through our website, call (912) 549-1521, or use our 24-hour emergency line for immediate assistance.
Reviews (40)
Ricci Barreto
Jun 22, 2022
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I called and gave my details of my plumbing issues to the office on a Saturday afternoon. Within 15 minutes I received a call that Ben was 20 minutes out. I was very impressed. Ben was extremely polite and very knowledgeable. He answered all my questions and walked me through what he was going to do. I appreciate him taking the time to explain the next steps that I would have to take to resolve my issue.
Jenn Carroll
Jun 17, 2022
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Unfortunately last night while installing a bidet, the toilet started leaking. Not our fault, the plumbing parts were just warn. I called them around 9pm and was able to get an appointment first thing at 8am. The lady was very understanding and helpful. Preston, the plumber, was on time, professional, quick, and very informative. The price was pretty fair. We will definitely hire your company again for our future plumbing needs.
Thank you for saving the day! EDIT TO ADD: I ended up needing to call again because this time the toilet was leaking at the valve (slow leak). I'm grateful that with their full schedule, they were able to fit me in the next morning. Tim and Mike showed up (Tim doing the physical work), they are both really friendly and funny. Tim replaced the valve quickly and the leak stopped. He also was awesome enough to take a look at my dishwasher, within minutes he had it working. Y'all are definitely my go-to plumbing company. Tim totally deserves a raise! :)
Thank you for saving the day! EDIT TO ADD: I ended up needing to call again because this time the toilet was leaking at the valve (slow leak). I'm grateful that with their full schedule, they were able to fit me in the next morning. Tim and Mike showed up (Tim doing the physical work), they are both really friendly and funny. Tim replaced the valve quickly and the leak stopped. He also was awesome enough to take a look at my dishwasher, within minutes he had it working. Y'all are definitely my go-to plumbing company. Tim totally deserves a raise! :)
Carol Osborne
Jun 12, 2022
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I contacted the company for an emergency and Chris was dispatched to my residence. He assessed the situation and determined the appropriate course of action. He returned to complete the work as it involved removing and replacing a pipe under the house. He was professional, courteous, knowledgeable, and honest. I would 100% recommend this company based on my experience. Chris was awesome .
Keith Collins
May 26, 2022
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My AC went out on 4 May and it's been really hot inside my home here in Savannah, Ga. I spoke with 3 other companies to have my AC repaired only to have them make me wait to even get a date for them to come out and take a look at it. I called Thompson & Thompson on 17 May and they sent their representative out the next day! The gentleman that came out was named Justin and he was very professional and explained everything that he was doing, so that made me feel comfortable. He diagnosed the problem, quoted me a price (which was very reasonable), and had parts on hand to fix the problem on the spot! I'd most definitely use Thompson & Thompson again!
Johnnyrumba
May 06, 2022
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I called several local companies for a weekend emergency sewer line repair. This company was the only one that did not tell me I would have to wait until Monday. A few never even called me back. Marc showed exactly when he said he would, went right to work on diagnosing the problem and worked efficiently to resolve it. He was courteous and professional and confident in his work. We were very relieved and we felt the cost was reasonable and the work well done. We also received a video and pictures of the sewer line damage for reimbursement purposes. Highly recommend Marc!
Heather Ford
Apr 18, 2022
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Tim and Jeremy did a wonderful job fixing our kitchen sink that was not draining properly. The specialists did a great job explaining what they would do and the possible other steps that may be needed to fix the problem. Tim and Jeremy were very thorough in the work that was completed and had excellent costumer service. I would definitely use Thompson and Thompson service group again. Thank you for coming today and earlier than our scheduled appointment!
Rebecca Mueller
Apr 16, 2022
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Preston and Robert called and asked if they could come do the work earlier then scheduled. They had to wait on me for a few minutes to get home. They were very efficient and friendly and made sure we understood everything they were doing. I would highly recommend them! Service: Sewer repair
June Boggs
Mar 27, 2022
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Milton did an excellent job for us. He came in and looked at our leaking water heater and explained that it needed to be replaced due to its age. He showed us his quote. He told us he would be back as soon as he could get to the warehouse to pick up a new unit. He was back and removed the old unit and installed the new unit. He was very professional, but friendly. We were so surprised that he completed the job in such a short period of time. He left his work area clean and removed all his trash. Your company should be proud to have such a great guy representing you. We will call again if we have any plumbing needs.
Erik Virgil
Mar 10, 2022
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Called T&T for the first time on a Saturday, customer service was great. Sarah explained to me all the services and benefits T&T had. She was going to find out some more information and told me she'll call me right back. She absolutely did and scheduled me an appointment with a technician that Monday. Cliff came out and diagnosed the problem and explained everything in detailed. He gave me a quote, was not looking for that much to pay but it had to be done.
He came out today fix the problem showing me the old parts and again explained everything to me in detail. Great guy appreciate him knowledgeable and professional. I like dealing with people like that.
He came out today fix the problem showing me the old parts and again explained everything to me in detail. Great guy appreciate him knowledgeable and professional. I like dealing with people like that.
Kathy Harrison
Feb 08, 2022
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It was my first experience! Milton was great! I had no water because a pipe had burst! He repaired it in no time at all and was great! Pricing was really good too! I won't go anywhere else from now on. Thompson & Thompson is my go to plumber and electrician! Thanks Milton, for great, fast service! Service: Plumbing pipe repair
Amanda Welch Parker
Dec 17, 2021
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Very pleased ith the service and professionalism of Tim Lewis. He was thorough and timely with the repair. We will definitely use them for any future needs. Service: Pipe repair
Vito Caniglia
Dec 10, 2021
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Josh is very knowledgeable and helpful and friendly. Cleaned up when finished. Took his time to make sure we were completely satisfied and happy before leaving. We will need other things done and I hope it's Josh they send to do all future work.
Roland Gibbs
Nov 19, 2021
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Marc was very professional and check our system for fault and explain the process Service: Outdoor system repair
Mark Helmer
Sep 30, 2021
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Rob did a great job explaining what was happening with the tankless hot water heater. It was really appreciated. Service: Boiler repair
Korin Sutherland
Sep 27, 2021
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Tim Lewis was polite, on time and extremely helpful. He got the job done quickly and professionally. We will definitely be calling again when the need arises. Service: Pipe repair
Elizabeth Veale
Jul 26, 2021
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Called this morning and they were here in 30 minutes. Nick and Gavin were fast, friendly and efficient. Will definitely be repeat customers. Service: Drain unblocking
Samantha Rezentes
Jul 06, 2021
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We found Thompson and Thompson after our toilets started backing up into the tub drains last night- we are potty training two toddlers at the same time. James went above and BEYOND the call of duty; working from the bathroom to the roof to the septic tank itself to discover the blockage (baby wipes, thank you, daughter ) and clear it out, then installed our new commode for us! We will be reaching out to T&T (and James specifically) whenever we have a plumbing issue; we couldn't be MORE satisfied or impressed!
Jennifer Graham
May 26, 2021
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Nick from Thompson and Thompson was excellent! He came quickly for an after hours call and solved our plumbing problem in a timely manner. He was a lifesaver. Our toilets where flooding the house and our tub was unable to be used as well. I was amazed at how quickly Nick was able to resolve all our issues. I would highly recommend them! Services: General repairs, Toilet repair
Steven Austin
Mar 23, 2021
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Our issue with the toilet occurred late in the day and we worried we couldn't find anyone to come after hours. We need not have worried. The folks at Thompson & Thompson sent someone quickly. His name was Preston George and he was polite, knowledgeable and explained our options clearly. We opted to replace the toilet and he returned the next day. His work was first rate and the price reasonable. I recommend both the company and Mr. George very highly indeed.
Sierra Hughes
Mar 02, 2021
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I don't know the last time I've left a review, but I'm truly blown away at the service I received. They did a fantastic job! I will make sure to only use them for all services they offer, going forward. Highly professional, knowledgeable, and prompt. Priced great and went above and beyond! They have great workers that get the job done and again, go above and beyond. I highly recommend!
Cary W.
Jan 09, 2020
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The 2 young men who came were very efficient. They were very polite and explained every thing they were doing. The price was reasonable. This was the 4th time I have called Thompson & Thompson. I have been extremely pleased each time.
Telisha Heard Matthews
Dec 17, 2019
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Having calling Thompson & Thompson in a panic at 1 o'clock in the morning they listened to our emergency and responded appropriately for our situation. They were at our home around 10 am fixed the clogged septic tank and were on their way as quick as an hour. Thank you so much for your professionalism and prompt service.
Matthew Cosgrove
Dec 14, 2019
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After a home inspection I was handed a few catastrophic repair items. Thompson and Thompson came out and inspected the items. Everything was fixed up in the matter of a few short hours. no catastrophe to be had. thanks for the quick help and friendly service!!
10 stars out of 5.
10 stars out of 5.
Janet L.
Oct 19, 2019
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No foolishness no trickery no lying like some i have dealt with in the past. They say what it is fix it and charge you a reasonable amount to fix it. I am so satisfied with this company.
Richard Baker
Sep 17, 2019
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The service was exceptional. I couldnt have asked for better communication involving the scheduling of a time and also dispatching.
Eric LaFon
Aug 02, 2019
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Very prompt service and competitive pricing. They had some issues come up working on this old house but they got it done and were very pleased with our new system. Thanks guys
Danielle Eason-Jefferson
Jul 08, 2019
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Dillion, was on time(actually earlier than promised) knowledgeable, friendly and polite! Did not try to up sell but advice us of what he suggestion for any possible issues in the future. Will be using the again! Thank you!
Jennifer Lujan
Jun 19, 2019
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Our ac unit quit cooling and Thompson and Thompson had Lenny come to our home that day. He was on time and knowledgeable. They had to order a part for our motor. Amanda in the office kept us updated about the arrival of our part every step of the way. The office staff was very friendly and accommodating. Dillon and Chris came with the ordered part to repair the unit. They were also friendly and knowledgable. They were on time and quickly repaired the ac unit. We will definitely call this company in the future for any heating or cooling needs. I highly recommend Thompson and Thompson.
Jon Randolph
May 14, 2019
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Great company very courteous employees called before arriving and arrived on time spent a lot of time explaining what he was doing and why he was doing it and told me everything was great I should have no worries I would recommend them to anybody I believe the technician had a very good knowledge of what he was doing
Holly Mccans
Apr 12, 2019
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The men that came over to my house about my problem they were very informative answered all my questions and more . When they come back to put the system in they were clean efficient in there work, new what they were doing didnt take long to do the job at all. They were also very polite. I will always go to this company for my hot water heater problems and air conditioner problems. They were definitely worth what I paid them.
Andy M.
Jan 22, 2019
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They returned my call quickly and stayed in touch before the appointment. The plumber arrived on time and was very pleased and professional. He complained the job quickly and explained the problem and possible preventive measures. Quality work from start to finish by all involved.
Kellie Bryant Lindsey
Jan 10, 2019
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I had a busted pipe outside. They came right out and they did a great job. However, the cost was very high. It only took them about an hour. 310.00 to fix a busted pipe seemed high to me. But they were very prompt and professional.
John O.
Jan 02, 2019
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Very professional great technical trouble shooting skills in and out quickly. Would use this company in the future for all my future work. Great Job.
Vincent R.
Oct 30, 2018
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Everything went great from start to finish, no problems at all they came on time they did there trouble shooting and found the problem and took care of it and gave some advise and explained to me what caused the problems and what to do in the future to help prevent it from happing again.
Patricia T.
Sep 06, 2018
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They gave me a second opinion or whether I needed a new AC unit. After cleaning the coils, the tech said I probably had a few more years. ( no quarantee, but nice to hear! ) They were prompt in servicing and will use when I need a new AC.
Donna Baxter
Sep 04, 2018
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We had an emergency this past Saturday and within two hours Mr. Thompson had someone out to our home and after another two hours the problem was fixed! I can't thank you enough for the great work and promptness of your technician in coming out and fixing our broken pipe. 100% I would suggest this company for your plumbing needs.
Cary W.
Jul 24, 2018
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I really appreciated the prompt response. After 2 days without AC, it was miserable. A repairman came on Monday (after my Sunday post on Home advisor), quickly spotted the problem, and fixed it. He was there about 30 minutes and had the unit up and running. Price was very reasonable. Will definitely call Thompson's again if needed.
Alonzo P.
Jun 26, 2018
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Technician was knowledgable and very courteous. Informed me of the problem and repaired the unit as promised. I will call back for routine maintenance.
Olivia Taylor
Jun 25, 2018
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I signed up for their 2x a year maintenance program. The technician that came out was very thorough and knowledgeable. They came out on Friday and serviced my unit (which hasn't been looked at since 4 years ago when I moved in) and today, the hottest day of the year, my house is a cool 72 even though it's set on 74. My husband and I are very impressed and are happy that we are set up to keep our air conditioner in tip top shape!
Maria R.
Jun 15, 2017
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When the gentleman came in he stopped a leak and was very honest and upfront with me on what had to be done
