Western Heating & Air Conditioning

Business Details

50+ Years

experience

Emergency

services

Expert HVAC, Plumbing & Electrical Services in Boise, ID

Western Heating & Air Conditioning has been a trusted name in Idaho's HVAC industry since 1967. Founded as a small family-owned business, we have grown into a third-generation company with nearly 100 employees dedicated to providing exceptional heating, cooling, plumbing, and electrical services across Boise, Meridian, Eagle, and the Treasure Valley. Our commitment to trust, integrity, and customer satisfaction has earned us an A+ rating with the Better Business Bureau and numerous industry awards, including the Medal of Excellence by the Bryant Corporation and Carrier's distinguished Presidents Award. Every technician undergoes rigorous background checks and training to ensure safety and professionalism on every job.

We offer 24/7 emergency services and specialize in Carrier factory-authorized products while maintaining expertise in all brands. Our comprehensive solutions include HVAC installations, sewer line repairs, water heater replacements, and indoor air quality improvements, backed by a 15% discount on repairs through our VIP Blue Ribbon Service program. With over 50 years of local experience, we combine generational knowledge with cutting-edge technology to deliver reliable, energy-efficient systems that enhance home comfort and value.

Services

HVAC Installation Plumbing Repairs Electrical Services Sewer Line Replacement Water Heater Installation Indoor Air Quality Emergency Repairs Maintenance Plans Duct Cleaning Tankless Water Heaters

Details

Year established: 1967

Highlights and features

Over 50 years of HVAC experience serving Boise since 1967
A+ Better Business Bureau rating with industry-leading certifications
24/7 emergency repair services available for urgent needs
Rigorous employee screening and ongoing professional training
Carrier Factory Authorized Dealer with all brands expertise

Associations and certifications

Better Business Bureau (BBB)

What people say

Exceptional job Fantastic work Prompt and reliable Knowledgeable technicians Thorough maintenance

Website

Update Listing

Services

HVAC Installation

We specialize in installing high-efficiency HVAC systems that maintain optimal comfort while reducing energy costs. Our technicians are certified to handle Carrier factory-authorized equipment and all major brands. Each installation includes system diagnostics, proper sizing calculations, and efficiency testing to ensure long-term performance and customer satisfaction.

Plumbing Repairs

Our licensed plumbers address urgent issues like burst pipes, clogged drains, and water heater failures with same-day service. We utilize advanced diagnostic tools including sewer camera inspections to identify hidden problems. Service includes leak detection, pipe replacement, and fixture installations using durable, code-compliant materials for lasting solutions.

Electrical Services

From panel upgrades to lighting installations, our certified electricians handle residential electrical systems safely and efficiently. We perform safety inspections to identify fire hazards like faulty wiring and overloaded circuits. All work follows NEC standards with emphasis on energy efficiency through modern breaker technology and smart home integrations.

Indoor Air Quality

We improve respiratory health through comprehensive IAQ solutions including HEPA filtration systems, UV germicidal lights, and whole-house humidifiers. Our technicians perform air quality assessments to identify contaminants like mold spores and VOCs. Installations include Carrier Infinity Air Purifiers that capture particles as small as 0.01 microns for cleaner, healthier indoor environments.

Maintenance Plans

Our VIP Blue Ribbon program offers bi-annual system checkups to prevent breakdowns and extend equipment lifespan. Members receive 15% off repairs, priority scheduling, and discounted duct cleaning services. Maintenance includes coil cleaning, refrigerant checks, electrical connection tightening, and filter replacements to maintain manufacturer warranties and system efficiency.

People

Dustin

Installation Technician

Experienced HVAC technician specializing in system replacements with over 10 years in residential installations. Known for clear communication and thorough explanations of new system operations to homeowners.

Taylor

Maintenance Specialist

Certified HVAC maintenance expert with focus on Carrier furnace systems. Recognized for meticulous annual checkups that optimize system performance and energy efficiency through detailed diagnostics and adjustments.

Spencer

Repair Technician

Senior technician specializing in legacy furnace systems with expertise in maintaining older models like 1991 installations. Praised for prompt diagnostics and effective solutions that restore heating functionality during critical cold periods.

Questions

What HVAC services do you offer?

We provide complete HVAC solutions including furnace and air conditioner installations, repairs, and maintenance. Our services cover all brands with specialized expertise in Carrier systems.

Do you offer emergency plumbing services?

Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and complete drain blockages across the Treasure Valley.

What areas do you service?

We serve Boise, Meridian, Eagle, Nampa, Caldwell, Star, Kuna, Emmett, Garden City, Payette, McCall, and Cascade in Idaho.

Are financing options available?

Yes, we offer financing programs for major HVAC replacements and home improvement projects to qualified customers through our partnerships with leading financial institutions.

Do you provide electrical panel upgrades?

Our licensed electricians perform electrical panel upgrades to modern 200-amp systems, including breaker replacements and whole-house rewiring projects.

What maintenance plans are available?

Our VIP Blue Ribbon Service Plan includes bi-annual HVAC maintenance, 15% repair discounts, and priority scheduling for plumbing and electrical emergencies.

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Reviews (7)

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Samantha Vickery

Jun 18, 2022 Report

We waited almost 4 weeks for our home warranty to get us a technician. they never did. So we were referred by a friend for Western Heating and air! I'm so glad we called them. They answered the phone with great customer service and had a technician out within just a couple of days! Tracy assisted us. He was informative and gave us tips for keeping cool and reminded us to ensure the filter is clean BEFORE calling for a technician. Our 4 weeks of waiting turned out to be a failure on my husband's part. The filter needed changed

Anna Myers

Jun 13, 2022 Report

David was punctual and arrived right in time. All the repairs were made as promised, with an exceptional attention to detail. The new unit was tested upon completion of the installation and worked great! The job site was cleaned up at the end of the repairs. Thank you, I am a very happy customer Service: A/C system repair

Greg Martin

May 26, 2022 Report

This Company hands down is Amazing, it began back when we first got the install and Christopher C in sales was amazing from beginning to end. I had them out today on 5/19/2022 as we had a a noise the wife was like that is annoying. I reached out to Chris and he scheduled us for a visit to see what was going on. Again hands down amazing! The Service Man Rolando V, sent a text when he was on his way and was very proficient and polite.

He was super amazing in explaining the situation and most of all fixed the little noise we had and was super friendly! I would recommend Western to anybody in the need of a service tune up or new system. Hands down amazing. Thanks Western and Thank you Rolando and Chris for making my home warm and cool.

Robert Root

May 25, 2022 Report

Ryan, the technician, was very friendly and knowledgeable. He actually arrived earlier than he had estimated when he called this morning and kept us informed throughout his time here. Maddie, who answered the phone when I called Western, was very personable. She was able to get us an appointment for the day after I called. All in all, a positive experience.

Rob H.

Apr 20, 2022 Report

Extremely high level of customer service. I was shocked when our technician stepped out of the van with a mask on - it seems most other companies do not require. Extremely happy Western Heating and A/C prioritize the safety of their employee and the customer! Technician even improved my a/c pea trap at no additional cost to make service easier on the future - really excited about this!

Renee Hinson-Smith

Apr 11, 2022 Report

David and Drew arrived on time. We're incredibly professional and took the time to make certain we knew how the new heat pump worked and how to use the new thermostat. Kevin did his very best to get the best quote he could. We've used this team for maintenance and install. Great team! Thank you! Service: Heating system installation

Connie Nichols

Mar 13, 2022 Report

They were the hardest workers that I've seen in a long time. They got right to work and kept at it all day. It was freezing outside and they worked non stop. Everything was cleaned up and put back after- which I so appreciated! Travis explained everything that they did so well and dates and instructions were all in easy to read places. I didn't replace my current thermostat but they mounted the one i had better to the wall. What a fantastic experience! Thank you!