Business Details
18 Years
experience
Emergency
services
Expert HVAC Solutions for Home and Business Comfort
Total Air is a locally owned and family-operated HVAC contractor serving El Paso and Las Cruces for over 15 years. Founded on principles of trust, integrity, and performance, we specialize in refrigerated air conditioning, heating installations, repairs, and indoor air quality solutions. Our A+ rating with the Better Business Bureau reflects our commitment to excellence, with a team of licensed, bonded, and insured technicians delivering high-quality workmanship. We prioritize customer satisfaction through personalized service, offering financing options and 24/7 emergency support. Our technicians undergo rigorous training, background checks, and drug testing, ensuring reliability and expertise. With a focus on energy efficiency and cutting-edge technology, we provide solutions that enhance comfort while reducing utility costs.Our dedication to transparency, no hidden fees, and a 100% satisfaction guarantee has earned us recognition as the most reviewed and top-rated HVAC company in the region. We serve residential and commercial clients, addressing hot spots, humidity, and air quality issues with tailored systems. Our preventive maintenance plans ensure long-term system reliability, and our partnerships with leading brands like Carrier, Trane, and Lennox guarantee access to high-efficiency equipment. Customer testimonials consistently highlight our punctuality, professionalism, and exceptional value, solidifying our reputation as a trusted community leader in HVAC services.
Services
HVAC Repair
HVAC Installation
Refrigerated Air Conversion
Preventive Maintenance
Indoor Air Quality
Details
- Year established: 2008
Highlights and features
- A+ Rating with the Better Business Bureau
- High efficiency, quality brands like Carrier and Trane
- Respectful, expert technicians: background checked; drug-tested
- High quality workmanship licensed, bonded, and insured
- Friendly, knowledgeable customer service and support
Associations and certifications
- Better Business Bureau (BBB)
What people say
Professionalism
Punctuality
Quality
Responsiveness
Value
Services
HVAC Repair
Our certified technicians provide prompt, reliable HVAC repairs for residential and commercial systems. We service all major brands, including Carrier, Trane, and Rheem, addressing issues like refrigerant leaks, electrical failures, and component malfunctions. With 24/7 emergency availability, we minimize downtime and restore comfort quickly. Our repairs prioritize long-term reliability, using genuine parts and advanced diagnostics to ensure optimal system performance and energy efficiency.
HVAC Installation
We specialize in HVAC installations for new constructions and system replacements. Our team evaluates your property's insulation, ductwork, and layout to recommend high-efficiency systems from trusted brands like Lennox and Fujitsu. Installations include furnaces, air conditioners, and heat pumps, with SEER ratings up to 21 and AFUE ratings up to 97%. We ensure proper sizing and zoning to eliminate hot/cold spots, backed by a 100% satisfaction guarantee and manufacturer warranties.
Refrigerated Air Conversion
We convert evaporative coolers to refrigerated air systems, enhancing comfort and efficiency in homes and businesses. Our process includes ductwork design, equipment selection, and seamless integration with existing heating systems. Using ENERGY STAR-rated units, we deliver consistent cooling with humidity control, reducing energy costs by up to 40%. The conversion typically completes in one day, with minimal disruption and immediate performance improvements for year-round climate control.
Preventive Maintenance
Our preventive maintenance plans extend HVAC system lifespan and prevent breakdowns. Services include coil cleaning, filter replacement, refrigerant checks, and electrical inspections. Annual or bi-annual visits ensure peak efficiency, lower utility bills, and early issue detection. Commercial clients benefit from priority scheduling and discounted repairs. Maintenance agreements include no overtime fees and priority service during peak seasons, ensuring uninterrupted comfort for homes and businesses.
Indoor Air Quality
We improve indoor air quality through advanced filtration, ventilation, and humidity control solutions. Services address mold, allergens, and pollutants using HEPA filters, UV light systems, and energy recovery ventilators. Our technicians diagnose duct leaks and moisture issues contributing to poor air quality. Solutions comply with EPA guidelines, reducing respiratory risks and enhancing comfort. We offer air quality testing and customized recommendations to create healthier living and working environments.
Questions
Does Total Air offer 24/7 emergency HVAC service?
Yes, we provide 24/7 emergency service with a dispatcher available after hours and weekends to connect you with an on-call technician.
What areas does Total Air service?
We serve all of El Paso and Las Cruces, including residential and commercial properties for repairs, installations, and maintenance.
Are financing options available for HVAC services?
Yes, we offer financing through Wells Fargo Service Finance for qualifying customers to make HVAC upgrades more affordable.
Is Total Air licensed and insured?
Yes, we are fully licensed, bonded, and insured in Texas and New Mexico, with background-checked and drug-tested technicians.
Do you provide preventive maintenance plans?
Yes, our maintenance plans include annual/bi-annual tune-ups, filter changes, priority service, and discounts on repairs and equipment.
What HVAC brands does Total Air work with?
We service all major brands including Carrier, Trane, York, Rheem, Daikin, Fujitsu, American Standard, and Amana.
Reviews (5)
Nicolas Camargo
Jun 15, 2022
Report
Joe and Tony were amazing. They were on time and quickly took care of the problem with my AC. My favorite thing is that they reminded me many times that there is a 30 day warranty on the work they performed. This is how a business should be run. I will be calling them exclusively in the future. Thank you! Service: A/C system repair
Yorigasi
Jun 08, 2022
Report
There are not enough words that can express how amazing this company is. I had my AC installed by Total Air about 6 years ago and they did a wonderful job. My upstairs AC unit started having some issues and they quickly accommodated me with an appointment. Their communication was on point from the start. They text and message you from the start until the actual appointment time. Joe was amazing and explained everything. He was very honest and very detailed about everything. I don't know if everyone working there is the same as Joe but I feel very fortunate to get Joe as my technician. Thank you for everything guys!
Wanda Grant
Jun 06, 2022
Report
Joe had excellent customer service! He was very thorough and took time to explain everything to me. My AC works great! I would highly recommend Total Air! They were able to solve my AC issue in a timely manner. Happy Customer Service: A/C system repair
Michael Ramos
May 17, 2022
Report
While I did not use this company, Mr. Christian Roennebeck, the Project Manager was on time to the appointment and provide me answers and a written estimate within hours, the same day. Would consider this company again for my next project. Thank you!
Douglas Van Nortwick
Jan 26, 2022
Report
Brandon and his crew are awesome. They completed a full install of a new system in a home I am remodeling. They also have installed new duct work in a new addition to my home. They are prompt and professional! Services: HVAC duct & vent installation, Install AC
