Business Details
Emergency
services
Your Trusted Partner for HVAC Solutions in Green Valley, AZ
Trusted Heating & Cooling has built a legacy of excellence in HVAC services spanning over 55 years through three generations of family ownership. Our commitment to integrity, customer satisfaction, and technical expertise drives every installation, repair, and maintenance project. We prioritize personalized service, conducting comprehensive energy audits to ensure optimal system sizing and efficiency. Our team of seasoned technicians, each with a minimum of 10 years' experience, adheres to the highest standards of professionalism and craftsmanship. Recognized with a Better Business Bureau A rating and Angie's List Super Service Award, we guarantee transparent communication, written warranties, and direct access to ownership for every client.Our dedication to quality extends beyond equipment to include meticulous attention to detail, from ductwork optimization to indoor air quality solutions. By combining advanced technology with time-tested values, we deliver reliable comfort solutions tailored to individual customer needs. Our family tradition of excellence ensures every project reflects the same pride and dedication that have defined our reputation for decades. This enduring commitment to service excellence has earned us 100% customer satisfaction across 800+ projects in the past three years.
Services
AC Installation
Heating Repair
Air Purification
Humidifier Installation
Tankless Water Heaters
Highlights and features
- Three generations of HVAC expertise with 55 years of family tradition
- Lead technicians require minimum 10 years' experience before joining
- Comprehensive whole-home energy audits for precise system sizing
- BBB A-rated with zero unresolved complaints
- Direct owner access for personalized service assurance
Associations and certifications
- Better Business Bureau (BBB)
- Angie's List Super Service Award
What people say
100% satisfaction guarantee
Experienced technicians
Transparent pricing
Family-owned reliability
BBB A-rated
Services
AC Installation
Our AC installation service begins with a comprehensive energy audit to determine optimal system sizing. We offer premium brands like Lennox and Daikin, with expert technicians ensuring proper duct design and airflow. Our 10+ year experienced team guarantees clean installations with zero carpet contact, backed by industry-leading warranties.
Heating Repair
We provide 24/7 emergency heating repair for all makes and models. Our certified technicians diagnose and fix issues with compressors, heat exchangers, and thermostats. Regular maintenance services extend system life and improve energy efficiency by up to 30% annually.
Air Purification
Our air purification systems include Lennox PureAir and RGF Guardian Air solutions. These advanced systems remove contaminants and allergens, improving indoor air quality. Installation includes personalized system selection based on home analysis and occupancy needs.
Humidifier Installation
We install Honeywell TrueSTEAM humidifiers that operate independently of HVAC systems. These models feature low-maintenance design with 1:1 humidification delivery. Our technicians ensure proper integration with existing systems for optimal comfort and efficiency.
Tankless Water Heaters
We offer Rinnai and Takagi tankless water heater installations. These energy-efficient systems provide endless hot water while reducing energy consumption. Our experts handle complete system replacement, including plumbing upgrades and venting modifications.
People
Ben Poole
President & Founder
Third-generation HVAC expert with 20+ years' experience. Founded Trusted Heating & Cooling after identifying corporate service gaps. Oversees operations and maintains family tradition of excellence in customer service.
Dean Poole
Installation Manager
Master installer with 30+ years' experience. Ensures technical excellence in every project. Specializes in complex system design and sheet metal fabrication. Maintains high installation standards across all projects.
Claudio Federico
Master Installer
Certified HVAC technician with 15+ years' experience. Expert in system diagnostics and energy-efficient installations. Focuses on precision craftsmanship and customer education during service calls.
Bill Poole
Master-Fabricator
Family patriarch with 55+ years' HVAC experience. Provides technical expertise and quality control. Trained three generations of technicians. Specializes in custom sheet metal work and system optimization.
Jason Murillo
Comfort Advisor
Certified HVAC consultant with 10+ years' experience. Conducts comprehensive home energy audits. Specializes in explaining technical details in accessible terms and recommending cost-effective solutions.
Questions
What HVAC services do you offer in Green Valley?
We provide AC installation, heating repair, air purification systems, humidifier installation, and tankless water heater services with 24/7 emergency support.
Are your technicians certified and experienced?
All lead technicians have minimum 10 years' experience with industry certifications. Our team includes master installers and HVAC specialists trained across three generations.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency services with immediate response for urgent heating and cooling needs in Green Valley and surrounding areas.
What areas do you serve?
We serve Green Valley, Sahuarita, Benson, Catalina, Vail, Rincon, Three Points, Elephant Head, Sierra Vista, Tubac, Amado, Rio Rico, Arivaca, and Nogales.
Are financing options available?
Currently we don't offer financing, but we provide transparent pricing with no hidden fees. Our team helps maximize manufacturer rebates and energy efficiency incentives.
What accreditations do you hold?
We maintain a Better Business Bureau A rating and have received Angie's List Super Service Award for exceptional customer satisfaction.
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Reviews (7)
Mary Ann G.
Nov 23, 2017
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I would recommend them to anyone. I have on one occasion had a miscommunication with them but the owner handled it right away. I was so happy using them the first time for a repair that I didn't even consider using anyone else for the new unit. So far the quality has been great.
Randy L.
Oct 16, 2016
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I called Trusted A/C and Jason came out within a day or two to give me an estimate. When Jason arrived, he was very professional at all times and very knowledgeable on the HVAC systems and water heater. I did have another company coming out to give me my third estimate, so I told Jason I would be contacting him after that to let him know either way.
Robert
Oct 05, 2016
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Service Tech Richard did a great job going over the entire AC system. He was very friendly and answered all my questions. Good job.
Joseph S.
May 24, 2016
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It could not have been better. They are clean. They are efficient. They are timely. They are very professional. They are very conscientious. They are very safe in the home. It's 3 generations of the same family. I will use them in the future.
Jeffrey
May 13, 2016
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Jason from Trusted Heating & Cooling came out very quickly (same afternoon). I already had two other bids and wanted a third as we were looking to make a decisison within the week.
Tj Monforte
May 04, 2015
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Trusted installed our ac & heating unit, along with all new ducting, several years ago. They continue to perform proactive maintenance and the unit continues work wonderfully for us! Daniel was just here recently for our winter maintenance - he is always a pleasure to work with and have at our home. We highly recommend!
David Morrill
Apr 28, 2015
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Trusted installed our air-conditioner/heater/humidifier on the coldest day in February 2010 when it became obvious that we had selected the very best company to deal with. Every technician that has worked on our unit has known exactly what he was doing and has been able to explain to us in terms we have been able to understand. When you find the best, forget the rest.
