Business Details
41 Years
experience
Professional Carpet & Rug Cleaning Services
Since 1985, we have dedicated ourselves to delivering exceptional carpet and rug cleaning services rooted in expertise and customer-centric values. Our journey began with a commitment to mastering industry standards through certification programs, continuing education, and mentorship from industry leaders. As an IICRC-certified firm, we specialize in advanced techniques such as truck-mounted steam cleaning, HOST dry extraction, and water damage restoration, ensuring thorough, scientifically backed results. Our team combines decades of hands-on experience with state-of-the-art equipment to address diverse flooring needs, from delicate oriental rugs to commercial carpets.We prioritize transparency, using eco-conscious products and clear communication to build trust, while our rigorous quality control processes guarantee satisfaction. With hundreds of loyal clients and a reputation for reliability, we remain a locally owned leader in Knoxville, committed to evolving with industry innovations while maintaining personalized service.
Services
Carpet Cleaning
Oriental Rug Cleaning
Upholstery Cleaning
Ceramic Tile Cleaning
Water Damage Restoration
Details
- Year established: 1985
Highlights and features
- We are IICRC-certified specialists in carpet, rug, and water damage restoration.
- 39+ years of local expertise serving Knoxville and surrounding areas.
- We use truck-mounted steam cleaning and eco-friendly products for optimal results.
- Our team completes rigorous quality control inspections for every job.
- Hundreds of verified 5-star reviews from satisfied residential and commercial clients.
Associations and certifications
- IICRC
What people say
'Looks brand new'
'Extremely professional'
'Fair prices'
'Courteous team'
'Permanent stains removed'
Services
Carpet Cleaning
Our truck-mounted steam cleaning removes deep-seated dirt and allergens using high-temperature extraction. We pre-vacuum, condition, agitate, and extract soils while applying protective treatments to prolong cleanliness. The process includes airflow optimization for rapid drying within 4-7 hours, ensuring safe, hygienic results for homes and businesses.
Oriental Rug Cleaning
Specialized cleaning for delicate and heirloom rugs involves pre-inspection, dye stabilization, and customized washing methods. We use pH-balanced solutions and temperature-controlled drying chambers to preserve fibers and colors. Additional services include fringe restoration, moth deterrent application, and protective padding installation for long-term preservation.
Water Damage Restoration
Emergency water extraction services utilize industrial pumps and moisture detection tools to remove standing water and dry structural components. Our IICRC-certified technicians follow strict protocols for mold prevention and content restoration, working with homeowners and insurers to return properties to pre-loss conditions efficiently and safely.
Upholstery Cleaning
Steam and dry-cleaning methods restore furniture fabrics without compromising integrity. We test materials for solvent compatibility, then apply targeted treatments for stain removal and deodorization. The process extends upholstery lifespan while eliminating allergens and odors from pet accidents or spills.
Ceramic Tile Cleaning
High-pressure TURBO cleaning systems remove grime from tile surfaces and grout lines. We pre-condition, scrub, and extract soils using softened water to prevent mineral buildup. The service restores tile appearance and includes optional sealing to resist future staining while maintaining slip-resistant surfaces.
People
Kerry McDuffie
Owner
With over 39 years in the industry, Kerry founded Superior Carpet in 1985 after completing IICRC certification and mentorship programs. He oversees daily operations and quality assurance, leveraging expertise in advanced cleaning technologies and water damage mitigation to ensure client satisfaction.
Questions
What areas do you service?
We serve Knoxville, TN and surrounding counties including Farragut, Lenoir City, and Tellico Village.
Do you offer emergency water damage services?
We respond to water emergencies during regular business hours but do not provide 24/7 emergency callouts.
Are your cleaning products safe for pets and children?
Yes, we use eco-friendly, non-toxic solutions that are safe for families and pets after drying.
How long does carpet cleaning take?
Average jobs take 2-4 hours depending on square footage, with full drying in 4-7 hours using airflow systems.
Can you remove pet urine odors from carpets?
Our specialized enzymatic treatments effectively neutralize pet urine odors at the source during deep cleaning.
What certifications do your technicians hold?
Our team holds IICRC certifications in carpet cleaning, water damage restoration, and odor control.
Videos
Reviews (5)
Lexie Toulson
Apr 07, 2022
Report
Kerry McDuffie, the owner and the person who performed our carpet cleaning services did an outstanding job! He thoroughly steam cleaned all of the carpets in my Dad's house which hadn't been cleaned in quite some time. The carpeting is high quality wool, but at least 25 years old. Kerry literally made these carpets look brand new. He spent several hours cleaning until they were perfect. Both my Dad and I are extremely pleased with the service and highly recommend
Lois Reiniche
Mar 21, 2022
Report
Superior Carpet & Rug Cleaning is top notch in every way, including meeting my special scheduling needs. I highly recommend this business. Service: Area rug cleaning
Sj Patton
Feb 21, 2022
Report
Superior Carpet Clearners have been cleaning our carpet and rugs for almost 20 years now. Kerry is professional, courteous, and reasonably priced. Superior Carpets is the best carpet and rug cleaner in Knoxville. Services: Area rug cleaning, General carpet cleaning
Dick H.
Nov 21, 2021
Report
Kerry was right on time and removed probably a dozen tough stains in our carpet. He was very professional and wanted to completely please us.and he did! Service: Carpet cleaning
Gulf Trail
Aug 09, 2021
Report
The carpet looked and smelled worse after they vacuumed it and used their silly carpet machine for a very short time. They showed up a day late. Charged three times more than advertised and if that wasn't enough ruined our baseboards with their machine. Asked not to get paid in cash by sending a text message after making the appointment and then charged 3% credit card fees after the job is completed. The tech said that's standard operating procedure. I should have just ignored that message and pay him in cash to avoid the cc fees. In my opinion it's nothing but a scam.
