Business Details
31 Years
experience
Emergency
services
Residential & Commercial Plumbing and HVAC Services in Albuquerque
Donner Plumbing & Heating Plumbing & Heating has served New Mexico for over four decades with unmatched expertise in residential, commercial, and medical gas systems. Founded in 1995 and now led by third-generation owners Kyle Donner Plumbing & Heating Plumbing & Heating, Andrew Knight, and Jason Garner, our team combines 12 - 15 years of tenure and specialized training to maintain the companys legacy of excellence. We employ 100 skilled professionals, operate a fleet of 47 service vehicles, and maintain extensive inventory to ensure rapid response and quality installations. Our services span plumbing, HVAC systems, medical gas infrastructure, and backflow prevention, supported by industry certifications including ASME IX and ASSE 6010. Recognized with multiple Southwest Contractors Best Of awards and a BBB A+ rating, we prioritize community engagement through partnerships with local schools, nonprofits, and emergency services.Our commitment to innovation is evident in projects like chiller replacements, steam system upgrades, and green building initiatives. Through generations of leadership, weve maintained rigorous standards for workmanship while offering 24/7 emergency service to homes and businesses statewide. Our BBB accreditation and long-standing relationships with educational institutions underscore our reliability. Today, we continue serving communities from Lovington to Taos with the same integrity established in 1995.
Services
Plumbing
Heating
Cooling
Medical Gas
Backflow Prevention
Details
- Year established: 1995
Highlights and features
- We provide 24/7 emergency service with rapid response times.
- Our team maintains ASSE 6010 and ASME IX certifications for medical gas systems.
- 100 employees and 47 service vehicles ensure statewide coverage.
- Certified third-party medical gas verification services available.
- Recognized with Southwest Contractors' 'Best Of' awards for excellence.
Associations and certifications
- Better Business Bureau
What people say
Prompt response
Excellent service
Great craftsmanship
Reasonable rates
Professional staff
Services
Plumbing
We handle all aspects of residential and commercial plumbing from routine repairs to large-scale installations. Our certified technicians specialize in water leak detection, sewer line replacements, gas piping, and fixture upgrades. With 47 service vehicles and 100 employees, we guarantee prompt service across New Mexico's diverse terrain.
Heating
Our team installs and maintains boilers, furnaces, and radiant heating systems for homes and businesses. With expertise in high-efficiency models and steam radiators, we offer winterization services and 24/7 emergency repairs to keep properties warm during New Mexico's coldest months.
Cooling
We provide installation and maintenance for evaporative coolers, central AC units, and commercial cooling towers. Our technicians optimize systems for New Mexico's arid climate, offering seasonal switch-over services and emergency repairs to combat summer heat.
Medical Gas
As New Mexico's sole provider for UNM Hospital's Level 1 Trauma Center, we install and maintain medical gas systems including oxygen, nitrous oxide, and waste anesthetic gas disposal. Our ASSE-certified technicians perform annual testing and alarm system calibrations for hospitals and clinics statewide.
Backflow Prevention
Certified testers conduct annual inspections and repairs of backflow prevention devices for residential irrigation systems and commercial buildings. We ensure compliance with Albuquerque's water safety regulations through proper installation and cross-connection control measures.
People
Kyle Donner
President
Third-generation leader with 15 years of plumbing experience. Trained under Michael and April Donner Plumbing & Heating Plumbing & Heating to maintain the company's 40-year legacy of excellence.
Andrew Knight
Vice President
Certified plumbing expert with 12 years of experience managing commercial projects and technical operations.
Jason Garner
Operations Manager
15-year veteran overseeing day-to-day field operations and quality control across all service divisions.
Randy Lobb
Commercial Services Director
Manages large-scale commercial contracts with expertise in institutional and industrial plumbing systems.
Neill Taylor
Residential Services Manager
Coordinates residential projects with 10+ years of customer service and emergency response experience.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency service with rapid response across New Mexico.
What areas do you service?
We serve all of New Mexico, including Albuquerque, Santa Fe, Lovington, Hobbs, and Taos.
Are your technicians certified?
Yes, all journeyman technicians hold JPG licenses and specialized certifications including ASSE 6010.
Do you work on medical gas systems?
Yes, we are New Mexico's sole provider for UNM Hospital's Level 1 Trauma Center medical gas infrastructure.
Do you offer seasonal maintenance?
We recommend bi-annual HVAC maintenance and provide winterization services for plumbing systems.
Are there special rates for first responders?
Yes, we offer 10% off residential services for military, law enforcement, and healthcare workers.
Reviews (5)
Mark Cordova
Jan 21, 2022
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Furnace went out on a Sunday and I have an elderly father living with me so I can't let house go cold for too long. Monday a.m. I call Donner and Neill has Joseph out by 930am and the Furnace is repaired and running before noon. The receptionist, Neill, and Joseph all very professional. The repairs are warrantied. Didn't research how competitive their rates are but it didn't matter because time was of the essence and it was a very good experience. Will likely use them again.
Laura Shirley
Jul 26, 2021
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John and Justin worked very hard to fix and ultimately replace our split system! They did an awesome job! Neil worked hard to have the main unit replaced under warranty and succeeded! I highly recommend Donner Plumbing and Heating! Services: Heating system maintenance, Installation, Repair HVAC, Outdoor plumbing system repair
Vincent LaVolpa
Apr 12, 2021
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This is the third time using Donner. The personalities of the plumbers are hit or miss, but their work has always been outstanding. At the end of the day, you get solid work. More importantly, their management is outstanding. I really wish I could give a 6th star here. Any issue we've had, we've been able to speak with Neil and he fixes on the spot. Like I said, 3 times using them, will definitely have a 4th!
Myles Winter
Dec 21, 2020
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Donner Plumbing is a great service! They've been out to our house for several different jobs. The entire team is incredibly nice, friendly, and patient (because we don't know jack about plumbing). A shout out to Neil, who schedules the jobs, and he has been super helpful in getting help for us as quickly as possible. Joseph and Tristan recently replaced our evaporative cooler (which was a complicated job) and were extremely kind to my mom. They worked for hours in this terrible heat and never gave up. She is now lounging around in blissful, cooling air. Call Donner if you have a plumbing issue.
Maria Gutierrez
Nov 09, 2019
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I recently had to have some work done to our condo in order to get it sold; I called Donner Plumbing and they had someone out there the very next day to look at it. Eric Lujan-Alvidrez was very professional and his work was amazing! I would recommend them to get the job done prompt and right!
