Business Details
25 Years
experience
Emergency
services
Trusted HVAC Services in Washington DC & Northern VA
Founded in 2001, Polar Bear Air Conditioning & Heating Air Conditioning & Heating has established itself as a trusted provider of HVAC solutions in Washington DC and the surrounding areas. We specialize exclusively in heating, ventilation, and air conditioning services, prioritizing technical excellence and customer satisfaction over diversification. Our family-owned business maintains rigorous standards by hiring highly qualified technicians who deliver punctual, professional service with a focus on cleanliness and respect for client properties. With over two decades of experience, we serve residential and commercial clients in Alexandria, Arlington, McLean, and beyond.Our commitment to quality is demonstrated through comprehensive installations, efficient repairs, and maintenance programs designed to maximize system performance. We guarantee satisfaction with every service call, offering transparent communication and standing by our work. This dedication to core competencies has earned us a reputation for reliability and technical expertise in the local HVAC industry.
Services
Air Conditioning Repair
Heat Pump Installation
Furnace Maintenance
Indoor Air Quality
Commercial HVAC
Boiler Repair
Thermostat Replacement
Ductless Mini Split
Packaged Systems
Emergency Service
Details
- Year established: 2001
Highlights and features
- We offer 24/7 emergency HVAC services with no additional charges
- Our certified technicians provide same-day repair and installation solutions
- We guarantee satisfaction with every HVAC system installation
- Over 20 years of specialized experience serving Washington DC residents
- We maintain strict punctuality standards with two-hour service windows
What people say
Excellent technician expertise
Prompt emergency response
Professional installation crew
Transparent pricing
Reliable repair specialists
Services
Air Conditioning Repair
Our certified technicians diagnose and fix cooling system issues in residential and commercial properties. We service all major AC brands and provide emergency repairs with same-day availability. Customers receive transparent pricing and durable solutions for optimal summer comfort.
Heat Pump Installation
We deliver complete heat pump solutions including system selection, expert installation, and performance optimization. Our team specializes in high-velocity systems for older homes and commercial applications. Installations include comprehensive warranties and efficiency guarantees.
Indoor Air Quality
Our indoor air quality services include humidity control, air purification systems, and UV germicidal lighting installations. We provide tailored solutions to reduce allergens and improve ventilation efficiency. All systems integrate seamlessly with existing HVAC infrastructure.
Commercial HVAC
We serve businesses with rooftop units, packaged systems, and maintenance programs. Our specialists handle large-scale installations and emergency repairs for commercial properties. Clients benefit from extended service hours and preventative maintenance contracts.
Furnace Maintenance
Our furnace maintenance includes annual inspections, cleaning, and performance tuning. We service all fuel types and brands while identifying potential issues before winter. Maintenance program members receive priority scheduling and special discounts.
Questions
What HVAC services do you offer in Washington DC?
We provide complete AC repair, furnace maintenance, heat pump installation, indoor air quality systems, and commercial HVAC solutions with 24/7 emergency service availability.
Do you offer emergency HVAC repairs?
Yes, we provide 24/7 emergency repair service with no extra charges for after-hours service. Technicians typically arrive within two-hour windows during emergencies.
What areas do you service?
We serve Washington DC, Northern Virginia, and the surrounding metropolitan area including Alexandria, Arlington, and McLean neighborhoods.
Are maintenance contracts available?
Yes, our Polar Plus Maintenance Program offers annual check-ups, priority scheduling, and 10% off all service visits with discounted system replacements.
How long have you been in business?
Polar Bear Air Conditioning & Heating Air Conditioning & Heating Air Conditioning & Heating has proudly served the DC area since 2001, providing trusted HVAC solutions for over two decades.
What makes your technicians qualified?
Our team consists of certified HVAC professionals with specialized training in all major system types. We maintain rigorous hiring standards and ongoing technical education programs.
Reviews (6)
J. F.
Nov 05, 2021
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I had great experiences with Polar Bear over the past decade, so when my HVAC failed to ignite after the weather turned colder this Fall, I called them again. I'm so glad that I did. Jackie is the most gracious, professional, and capable customer service rep; she had a technician to me first thing in the morning to accommodate my work schedule. Polar Bear's technician, Alex, arrived exactly on time and was incredibly professional, knowledgeable, and entirely informative about the problem (a bad sensor), the cost, and the warranty protection.
It is so nice to have a technician who explains everything and works (really) efficiently to fix the issue for the long term. Alex diagnosed the issue and had my HVAC fixed in no time, and it immediately started working well. My house was warm within minutes. Once again, Polar Bear has my highest recommendation, and I'll hire Polar Bear for any future HVAC work.
It is so nice to have a technician who explains everything and works (really) efficiently to fix the issue for the long term. Alex diagnosed the issue and had my HVAC fixed in no time, and it immediately started working well. My house was warm within minutes. Once again, Polar Bear has my highest recommendation, and I'll hire Polar Bear for any future HVAC work.
Nicholas Welch
Oct 25, 2021
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I have been a customer of Polar Bear for several years for both my own residence and a rental property. Friendly and reliable service and every effort made to come out when urgent due to very hot or cold weather when there are many other callers seeking service. Services:HVAC system maintenance, Heating system installation, Heating system maintenance
C. W.
Aug 05, 2021
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We purchased a home where Polar Bear installed the HVAC. Our first hot DC day we turn on the AC and our top floor never dropped below hell fire. It is so bad, you can feel a distinct temperature change going up the stairs. We called a HVAC friend who said Polar didn't install large enough returns, the output were in the wrong spots and one return in the main bedroom didn't work! Their recommendation was to install a window unit instead of reopening walls. The hose that connects the fan to the HVAC looks shoddy and has patches! The previous owners spent 5500 and we paid the price for Polars shoddy work.
Martha Jewett
Jul 14, 2021
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Angel was superb at figuring out the problem, treating it properly and discussing options for the future. Thank you for your advice! Service:HVAC maintenance
Gabriel Gopen
Jun 27, 2021
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Polar Bear installed a ductless mini-split for us and they were some of the best contractors that I have ever dealt with. We needed to convert a sun room into a home office. A sales rep came out to discuss options and look at the space. He walked through all the details from where the unit would go to the conduit lines. When the unit we ordered couldn't be delivered, they upgraded our unit at their expense. Great company, highly recommended!
Anne Miller
Apr 06, 2021
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Our heater stopped working and it very cold in our house. Polar Bear did come out on a Sunday in a timely manner. The owner seemed friendly. He was wearing a mask but it kept coming down as he was talking so it was pointless. He told me I needed a new furnace costing $5200. My furnace is only 10 years old, we bought a very good model and was told it would last 15 to 20 years. He told a very inappropriate political joke during our conversation and is very good at selling.
He went on and on about why it wasn't worth repairing. I thanked him and decided on a second opinion. The next day another company came in and repaired it for $750.00 and assured me the furnace will be good for another 10 years. The parts they repaired were not even close to what Polar Bear said was wrong with it. Buyer beware and always get a second opinion. I do not recommend Polar Bear!
He went on and on about why it wasn't worth repairing. I thanked him and decided on a second opinion. The next day another company came in and repaired it for $750.00 and assured me the furnace will be good for another 10 years. The parts they repaired were not even close to what Polar Bear said was wrong with it. Buyer beware and always get a second opinion. I do not recommend Polar Bear!
