Business Details
34 Years
experience
Emergency
services
Reliable HVAC Services in Billings, MT
ACT Heating & Cooling has served Billings since 1992, specializing in residential HVAC equipment replacement and service. Our operation is built on a reputation trusted by over 24,500 clients, emphasizing transparent, client-focused solutions. We prioritize understanding individual client needs before recommending system upgrades or repairs. Each homeowner receives a detailed installation agreement rather than a vague estimate, ensuring clarity. Our team of trained technicians delivers precise diagnostics and repairs, backed by 10-year warranties on PaceSetter products.We maintain strict quality control through ongoing employee training and customized installation analysis. Environmental responsibility and home protection are integral to our service philosophy. Our membership program provides preventative maintenance and cost-saving benefits. Customer testimonials consistently highlight our professionalism, reliability, and exceptional after-sales support. We remain committed to advancing our technical expertise while upholding the standards that have defined our 32-year legacy.
Services
Repairs
Maintenance
Tune-ups
Installation
Membership Program
Details
- Year established: 1992
Highlights and features
- Serving 24,500+ residential clients since 1992
- Detailed installation agreements instead of vague estimates
- 10-year warranties on PaceSetter HVAC systems
- 24/7 emergency service availability
- Technicians with recurrent manufacturer-certified training
What people say
Professional company
Great service
Pleased with project
Services
Repairs
Our fixed-fee repair service diagnoses and resolves HVAC issues with complete cost transparency. Technicians provide upfront pricing before any work begins, using manufacturer-certified methods. This approach prevents unexpected charges while ensuring optimal system functionality through precision diagnostics and quality replacement components.
Maintenance
Regular maintenance prevents costly breakdowns while maintaining energy efficiency. Our Complete Care Tune-Ups include comprehensive system inspections, component adjustments, and performance optimizations. This service extends equipment lifespan and maintains manufacturer warranty validity through documented, proactive care.
Tune-ups
Seasonal tune-ups maximize HVAC efficiency through precision calibration. Technicians clean coils, check refrigerant levels, and verify electrical connections. This service reduces energy consumption while identifying potential issues before peak usage periods, ensuring reliable year-round comfort.
Membership Program
Our membership program covers annual/biannual tune-ups and includes emergency repair benefits. Members receive priority scheduling and discounted parts pricing. The plan ensures continuous system optimization while providing financial protection against unexpected repair costs through structured preventative maintenance.
Installation
We install PaceSetter HVAC systems with 10-year warranties on parts and labor. Each installation includes a home-specific load calculation to determine optimal equipment sizing. Our certified technicians follow manufacturer protocols for precise setup, ensuring maximum efficiency and long-term system reliability through proper initial configuration.
Questions
What HVAC services does ACT offer?
We provide installation, repair, maintenance, and membership plans for heating, cooling, and air quality systems.
Do you offer emergency HVAC service?
Yes, our 24/7 emergency service ensures immediate technician availability for urgent system failures.
What warranties are available?
PaceSetter systems include 10-year parts and labor warranties on all installations.
How does your membership program work?
Annual/biannual tune-ups, priority scheduling, and covered repair benefits help maintain system efficiency and reduce costs.
How are repair costs determined?
We provide fixed-fee pricing before starting any work, with complete cost disclosure and no hourly charges.
Why choose ACT for HVAC needs?
32 years of local experience, detailed installation agreements, and manufacturer-certified technicians ensure reliable, long-term solutions.
Reviews (7)
David Kester
May 24, 2022
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ACT has always been one of those vendors that continues to provide exemplary service and support from year to year. My most recent furnace/AC install couldn't have turned out better. A big Thank You to all of the staff and techs at ACT! Service: Heating system installation
Jordan T.
May 08, 2022
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ACT is responsive, honest and great quality. From the moment you call, Penny is so helpful and accommodating. All of their techs are respectful and timely. I always have tons of questions and they take the time to answer them all. We love doing business with ACT! Service: HVAC system repair
Wilma Heiser Milton
Mar 27, 2022
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We've been using ACT for many years and have always received quality service. We will continue to use them for our heating and cooling needs
David Allen Pierce
Feb 25, 2022
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ACT Heating and Cooling is one of those companies that you can call up with an issue and you know they will come out and accurately diagnose the problem and not try to up sell you unnecessary repairs. They are a family run company that provides an honest service and stands behind their work.
Steven Coogler
Feb 17, 2022
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Made a deal with the owner of this business and apparently all he cares about is his wallet and himself. Very unprofessional and hid behind his elderly secretary to pass blame for his choices. if your looking for someone that is non trustworthy and only cares about himself and non local Billings people look no further than this man
Jodi Swanson
Jun 06, 2021
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Everyone at Act has always been professional, courteous and efficient. They have maintained and repaired my heating and cooling for 12 years now and I have relied on their expertise and never been disappointed. They just installed my new air conditioner and it looks great. Thank you for all your hard work. Jodi Swanson Service: AC installation
Janet Weston
Jun 02, 2021
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Installers were very professional and displayed a strong work ethic. I was pleasantly surprised when they cleaned up the room they were working in. First heating company that has done this! Services: AC installation, Heating system installation, Thermostat installation
