Business Details
38 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Plumbing Experts in Peoria, IL
Founded in 1988, our family-owned business has built a reputation for excellence in plumbing, sewer, and drain services. We prioritize customer satisfaction through transparent communication, upfront pricing, and a commitment to resolving issues efficiently. Our team of licensed professionals combines decades of experience with advanced technology to deliver durable solutions for residential and commercial clients.We stand behind our work with a 100% satisfaction guarantee and a one-year warranty on labor and parts. Serving Peoria and surrounding areas, we focus on building long-term relationships by exceeding expectations in every service call. Our community involvement and dedication to ethical practices reinforce our position as a trusted local provider.
Services
Plumbing Repairs
Sewer Cleaning
Drain Services
Water Heater Installation
Emergency Plumbing
Details
- Year established: 1988
Highlights and features
- We have over 35 years of local plumbing expertise in Peoria.
- Our team provides 24/7 emergency service with same-day appointments.
- We guarantee upfront pricing with no hidden fees.
- All employees undergo rigorous background checks and training.
- We prioritize community involvement and ethical business practices.
What people say
Extremely polite
Same-day appointments
Clear pricing
Thorough technicians
Reliable service
Services
Plumbing Repairs
We address leaks, pipe bursts, and fixture malfunctions with code-compliant solutions. Our licensed technicians use advanced diagnostics to resolve issues quickly, minimizing water damage risks. Services include toilet repairs, faucet replacements, and emergency pipe fixes for residential and commercial properties.
Sewer Cleaning
Our sewer cleaning services utilize hydro jetting and rooter machines to remove blockages and buildup. We offer trenchless repair options and camera inspections to identify issues like root intrusion or pipe corrosion, ensuring long-lasting sewer system functionality.
Water Heater Installation
We install traditional and tankless water heaters, focusing on energy efficiency and durability. Our team ensures proper sizing and venting for optimal performance, with repair services to extend system lifespan and maintain consistent hot water supply.
Emergency Plumbing
Available 24/7 for urgent issues like burst pipes or sewer backups, our emergency service prioritizes rapid response times. Technicians carry essential parts for same-visit fixes, reducing downtime and preventing further property damage during critical situations.
Drain Services
From routine maintenance to severe clogs, we clear drains using snakes, hydro jetting, and enzyme treatments. Our preventive care advice helps homeowners avoid recurring issues, maintaining smooth drainage in kitchens, bathrooms, and outdoor systems.
Questions
What areas do you service?
We serve Peoria, East Peoria, Washington, Morton, Bloomington, Normal, and surrounding communities in Central Illinois.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services with same-day appointment availability for urgent issues like leaks or sewer backups.
What financing options are available?
We offer flexible financing for most plumbing jobs, allowing you to address urgent repairs without immediate full payment.
Are your technicians licensed?
All our plumbers are licensed, insured, and undergo background checks to ensure professional, safe service delivery.
What warranties do you provide?
We offer a one-year warranty on labor and parts for most services, along with a 100% satisfaction guarantee.
How can I prevent drain clogs?
Avoid pouring grease down drains, use hair catchers in showers, and schedule annual professional drain cleanings to maintain optimal flow.
Reviews (7)
David Cook
Jun 09, 2022
Report
We had a pipe break and called to get a technician out to repair it. This was on Sunday of Memorial Day and no one called me back. I was told that the repair man that came on that next business day would be equipped to repair it. That was good because I wasn't sure how long my temporary repair was going to hold. When he arrived he provided repair options, but said he wasn't there to fix the problem and we needed to schedule a work team.
Very frustrating. The repair was then scheduled for Friday. I was called Friday and told my appointment needed to be pushed out to the next Thursday or Friday. I said that was unacceptable as I did know how long my temporary repair was going to hold up. The reply man came about an hour later. Repairs were well done; just seemed kind of high in cost.
Very frustrating. The repair was then scheduled for Friday. I was called Friday and told my appointment needed to be pushed out to the next Thursday or Friday. I said that was unacceptable as I did know how long my temporary repair was going to hold up. The reply man came about an hour later. Repairs were well done; just seemed kind of high in cost.
Shan Hu
May 03, 2022
Report
Update: the supervisor and technician came back next day and fixed the remaining issues. ========= We called Arnold and Son when some faucets had no water or very low water pressure in our house. One person came to give an estimate of $2200 for the fix. The same day, two other guys came and replaced water softener which was considered as the root cause of the issue. However, all faucets with no water are still same.
They asked additional $3500 to replace the fixture! I have a very little knowledge about plumbing, but I feel I was charged to fix the issue other than paying $2200 to replace a regular water softener and then was told i will have to pay $3500 if I want faucets to be usable! Ps water is everywhere while they removed old water softener
They asked additional $3500 to replace the fixture! I have a very little knowledge about plumbing, but I feel I was charged to fix the issue other than paying $2200 to replace a regular water softener and then was told i will have to pay $3500 if I want faucets to be usable! Ps water is everywhere while they removed old water softener
Rachel Brown
May 01, 2022
Report
Plumbing experiences are never fun, are usually quite costly and must be done asap. Arnold and Sons have went above and beyond in their customer service. Responsive Respectful Honest Clearly explains While I'm never happy to have a need to call a plumber, I'm most grateful we chose Arnold and Son's when we needed one. Highly recommend
Lisa Brotherton
Apr 18, 2022
Report
Very professional, friendly and prompt. Amanda started the process from the first call and quickly arranged a same day appointment. We had calls in to 3 other places and none of them ever returned our call. The salesman and service team did a fantastic job and I will definitely call them again if needed. Services: Water heater installation, Water tank installation
Anne Schutt
Apr 03, 2022
Report
They were very professional, I just feel they didn't communicate well and set expectations. I was told when I booked that the plumber who came to quote me a price would be able to fix it right then. They weren't and had to come back later that day. Wouldn't have been a big deal for me if that was communicated up front, instead two trips and twice the time off work. Communication is key. They did apologize and give me a 5% discount, which I appreciated, but they need to communicate better when booking appointments.
Michelle Simone
Feb 17, 2022
Report
Robert was very friendly and professional and took time to explain the immediately needed work and additional options. Tyler and John Michael were also friendly and professional and completed the repairs quickly and did a great job. Tyler spent time explaining the work and answering my questions. The woman who answers the phone was very helpful and friendly too. I definitely give 5 stars for the great customer service and quality of work. I can't comment on the cost because we only had a price from this company.
Tammy Swanson
Feb 12, 2022
Report
They got rid of all of the galvanized pipes and replaced with copper. Replaced the water heater and installed a water softener. The techs did a great job. They were very nice and professional and the work they did looks great! I will definitely use their services again! Service: Water heater installation
