Business Details
25 Years
experience
Eco-Friendly Carpet & Upholstery Cleaning Experts
Sunset Carpet Cleaning was founded in 2001 by Steven Santos with a commitment to providing the most environmentally friendly carpet cleaning services in the Portland Metro area. As Portland and Vancouver WA's first certified green carpet cleaner, we pioneered the use of non-toxic, citrus-based products long before eco-friendly practices became mainstream. Our team combines extensive experiencespanning over two decadeswith rigorous product testing and advanced cleaning technology, including high-temperature extraction systems that deliver superior results without harmful residues. We maintain strict standards by collaborating directly with manufacturers to ensure product safety and efficacy for both residential and commercial applications, including specialized services for rental properties and high-traffic environments.Our owner-operated structure allows for personalized oversight of every service call, guaranteeing that our commitment to excellence extends across Oregon, California, and Hawaii markets. Through continuous innovation and adherence to green cleaning principles, we've built a reputation for delivering thorough, chemical-free solutions that protect families, pets, and the environment while maintaining industry-leading performance standards.
Services
Commercial Carpet Cleaning
Pet Stain Removal
Tile Cleaning
Upholstery Cleaning
RV Cleaning
Area Rug Cleaning
Green Carpet Cleaning
Air Duct Cleaning
VCT Sealing & Waxing
Details
- Year established: 2001
Highlights and features
- Owner-operated since 2001 with specialized green cleaning expertise
- Certified Green Carpet Cleaner using non-toxic citrus-based solutions
- 200+ degree water temperature extraction for deep cleaning
- Pet stain removal specialists with enzyme-based treatment systems
- Commercial cleaning services for offices, medical facilities, and retail spaces
Associations and certifications
- Certified Green Carpet Cleaner
What people say
Professional and timely
Eco-friendly products that work
Excellent pet stain removal
Thorough cleaning results
Courteous technicians
Services
Commercial Carpet Cleaning
Our commercial carpet cleaning service utilizes portable high-rise equipment and bonnet cleaning techniques to accommodate businesses in Portland Metro and Vancouver WA. We specialize in non-disruptive cleaning solutions for offices, medical facilities, and retail environments using eco-friendly products that maintain 100% safety for employees and customers. With 22+ years of experience, our certified green cleaning methods provide hypoallergenic results without chemical residues, ensuring optimal indoor air quality for commercial spaces.
Pet Stain Removal
Our specialized pet stain removal process employs non-toxic enzyme-based treatments that permanently break down organic matter in carpets and upholstery. We combine thorough assessment protocols with citrus-based cleaning solutions to eliminate both visible stains and lingering odors without harming pets or children. This 100% child-safe method has successfully resolved urine issues, food spills, and other pet-related stains across thousands of homes since 2001.
Tile Cleaning
We utilize high-pressure hydro force units reaching 1200psi at 200+ degrees to deep clean tile and grout surfaces. Our bio-degradable cleaning solutions combined with steam technology effectively remove embedded grime while preserving surface integrity. The process concludes with water-based sealing that prevents future staining, maintaining tile appearance for commercial and residential clients across Portland and Vancouver.
Upholstery Cleaning
Our upholstery cleaning service handles all fabric types including microfiber, wool, and cotton blends using low-moisture recirculation tools. The citrus-based cleaning system removes embedded dirt and stains while minimizing drying times (1-3 hours), leaving no chemical residues behind. This safe, effective process restores furniture appearance while maintaining fabric durability through our patented extraction techniques developed since 2001.
RV Cleaning
We provide complete RV cleaning services that transform compact living spaces with our eco-friendly solutions. Our specialized process cleans all interior surfaces including carpets, upholstery, and hard floors using non-toxic products that won't compromise air quality in enclosed environments. The low-moisture technique ensures quick drying between destinations while maintaining the same high standards as our residential and commercial services.
People
Steven Santos
Owner
Steven Santos founded Sunset Carpet Cleaning in 2001 and developed its eco-friendly cleaning methodology. As a certified green carpet cleaning pioneer, he personally oversees product selection and service protocols, dedicating over 20 years to advancing non-toxic cleaning solutions for residential and commercial applications.
Omar
Senior Technician
Omar has become a trusted technician known for pet stain removal expertise and punctual service. With extensive experience across Portland Metro, he consistently delivers high-quality cleaning results while maintaining professional standards that match the company's established reputation.
Steve
Lead Cleaner
Steve leads commercial service teams and handles challenging cleaning projects across multiple locations. His consistent performance, including emergency scheduling capabilities and residential services, has made him a recognizable representative of the company's commitment to reliability and customer satisfaction.
Questions
What areas do you service?
We serve Portland Metro, Vancouver WA, and surrounding areas including Beaverton, Gresham, Hillsboro, and Salem. Our service radius covers Oregon, California, and Hawaii locations.
What makes your cleaning process eco-friendly?
We exclusively use Bio Kleen products with natural citrus ingredients, 100% hot water extraction, and 200+ degree heat systems that require no toxic chemicals or synthetic fragrances.
Can you handle pet stains and odors?
Yes, our non-toxic enzyme-based treatments permanently remove pet stains and eliminate lingering odors while maintaining complete safety for animals and households.
Are your cleaning methods safe for kids and pets?
Our child-safe and pet-safe cleaning processes leave no harmful residues, allowing immediate re-entry to cleaned areas without chemical exposure risks.
How long does carpet cleaning take?
Typical residential jobs take 1-3 hours depending on area size, with commercial cleaning scheduled for minimal business disruption.
Do you offer commercial cleaning services?
We provide commercial cleaning for offices, medical facilities, restaurants, and government buildings using specialized equipment and tailored service schedules.
Reviews (3)
Megan Jacobs
Jun 29, 2022
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Sunset carpet cleaning no showed to our scheduled appointment and did not respond to calls or texts. We had to hire someone else to come clean our carpets because this company was unreliable with non existent support. Buyer beware.
Steven Greene
Oct 13, 2019
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Omar with Sunset came in after the holidays and rejuvenated our carpets after a few party spills we had in our dining room. He arrived on time was polite and even assisted with moving of some small furniture. i highly recommend Sunset for any carpet cleaning needs you may have.
Maria Smith
Aug 06, 2019
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The Sunset team came out on a Sunday on short notice and did a wonderful job cleaning my carpets. I love the way that they use Bio kleen products and carpets don't smell like perfume was poured all over them. Will use again and highly recommend
